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Imaging Service Engineer Jobs in Mississippi (NOW HIRING)

FMOLHS

Imaging Informatics Specialist

Jackson, MS · On-site

Education: Bachelor's Degree in Computer Science, Math, Physics, Engineering or other technical ... Provides in-services for system updates or to assist in problem resolution. Assists in the ...

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Imaging Service Engineer information

See Mississippi salary details

$29.8K

$70.6K

$103.2K

How much do imaging service engineer jobs pay per year?

As of Aug 13, 2026, the average yearly pay for imaging service engineer in Mississippi is $70,629.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,400.00 and $79,100.00 per year, depending on experience, location, and employer.

What are some typical challenges imaging service engineers face when maintaining complex medical imaging equipment?

Imaging Service Engineers often encounter challenges such as troubleshooting highly technical issues in advanced imaging systems, like MRI or CT scanners, under tight time constraints to minimize equipment downtime. They must also stay up-to-date with rapidly evolving technology and adhere to strict safety and compliance standards. Collaboration with clinical staff and vendors is essential for accurate problem diagnosis and timely repairs. Adaptability and strong communication skills are key to successfully handling these multifaceted tasks.

What is the difference between Imaging Service Engineer vs Medical Equipment Technician?

AspectImaging Service EngineerMedical Equipment Technician
CredentialsTypically requires certifications like CBET or manufacturer-specific trainingOften requires certifications such as Certified Biomedical Equipment Technician (CBET)
Work EnvironmentHospitals, imaging centers, medical device companiesHospitals, clinics, healthcare facilities
Employer & IndustryMedical imaging manufacturers, healthcare providersHealthcare facilities, biomedical service companies
Job FocusInstallation, maintenance, repair of imaging equipment like MRI, CT scannersMaintenance, troubleshooting, repair of various medical devices

Both roles involve maintaining medical equipment, but Imaging Service Engineers primarily focus on advanced imaging systems like MRI and CT scanners, requiring specialized technical skills and certifications. Medical Equipment Technicians handle a broader range of medical devices, often with different certification requirements. The choice depends on your specific interests in imaging technology versus general medical device maintenance.

What is an imaging service engineer?

An Imaging Service Engineer is a specialized technician responsible for installing, maintaining, and repairing medical imaging equipment such as MRI machines, CT scanners, X-ray systems, and ultrasound devices. They ensure that this critical equipment operates safely and efficiently, often working in hospitals, clinics, or for equipment manufacturers. Their role may involve troubleshooting complex issues, performing routine maintenance, calibrating machines, and training healthcare staff on proper equipment use. Imaging Service Engineers play a vital part in maintaining the quality and safety of medical imaging services.

What are the key skills and qualifications needed to thrive as an imaging service engineer?

To thrive as an Imaging Service Engineer, you need a strong background in electronics, biomedical engineering, or a related field, often supported by an associate or bachelor's degree. Familiarity with diagnostic imaging equipment (like MRI, CT, or X-ray machines), manufacturer-specific certifications, and experience using service management software are typically required. Excellent problem-solving abilities, customer service orientation, and effective communication help you excel in troubleshooting and working with clinical staff. These skills are crucial to ensure the safe, reliable operation of medical imaging equipment, directly impacting patient care and clinical efficiency.
What job categories do people searching Imaging Service Engineer jobs in Mississippi look for? The top searched job categories for Imaging Service Engineer jobs in Mississippi are:
What cities in Mississippi are hiring for Imaging Service Engineer jobs? Cities in Mississippi with the most Imaging Service Engineer job openings:
Imaging Service Engineer jobs near you
Infographic showing various Imaging Service Engineer job openings in Mississippi as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $70,629 per year, or $34 per hour.

Field Service Engineer, Ultrasound (Southeast)

Boston Imaging

Jackson, MS • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 19 days ago

Job description

Field Service Engineer, Ultrasound

Territory: Primarily Mississippi, Louisiana, and Alabama with occasional travel elsewhere

Must be able to be compliant with hospital credentialing requirements.

WHO WE ARE:
Boston Imaging, a subsidiary of Samsung Electronics Co. Ltd., develops, manufactures, and markets innovative imaging technologies and is committed to delivering fast, easy, and accurate diagnostic solutions to healthcare providers. Boston Imaging is the US headquarters for sales, marketing, service and distribution of all Samsung digital radiography and ultrasound systems. Our advanced medical technologies are used worldwide in leading healthcare institutions, helping providers enhance patient care, improve patient satisfaction, and increase workflow efficiency. Samsung is committed to being a leader in the field of healthcare imaging.
Samsung is a growing presence in the radiology field and is committed to delivering fast, easy and accurate imaging solutions to healthcare providers. The full range of Samsung imaging solutions includes Ultrasound, Digital Radiography, and mobile Computed Tomography (mCT). Samsung aims to become a global leader in the medical imaging space and is investing heavily in developing innovative, advanced imaging technologies that will improve the quality of people's lives.
 
Samsung keeps a constant eye on the always-evolving, ever-changing imaging industry. By continually enhancing current product lines and seeking to develop new technologies, Samsung is at the forefront of the imaging frontier.

ROLE DESCRIPTION:
Responsible for escalated onsite support for our premium ultrasound imaging products within the tier one hospital networks; Represent Samsung as the subject matter expert in Ultrasound and serve as the "go to" resource for difficult service issues; This position is remote and/or office based.  This position works from an assigned strategic region within the United States supporting Samsung channel partners and end users; Develop strong relationships with the end users and participate in the sale of both new systems and service contracts. This position is unique requiring both highly technical skills and participation in the sales process, it is both tactical and strategic, which will be essential to the success of the sales growth of high-end ultrasound products.  This position will also be responsible for providing direction and assistance to "generalist" field service engineers either contracted or direct/dealer employees.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned
  • Serve as customer facing senior technical resource and work in collaboration with biomed engineers and other senior staff members at the tier one hospitals
  • Use effective troubleshooting techniques to respond to complex technical issues for the end user. Identify problems and coordinate appropriate corrective and preventive action 
  • Conduct periodic meetings with the end user to develop a strong working relationship and to ensure customer satisfaction
  • Manage escalated technical issues in a timely and effective manner.  Ensure escalation situations are managed and corrected quickly and professionally
  • Stay current with product changes and specifications by periodic visits to Head Quarters in South Korea 
  • May provide on-call support coverage via a call rotation schedule as needed
  • Supervise and train less experienced staff
  • Prepare monthly activity reports with specific technical issues and resolutions
  • Log all support issues and information into the call center database
  • Present to the customer the Samsung story and service strategy during the sales presentation
  • Present a positive, professional image that reflects well on Samsung
  • Self-directed, able to prioritize and effectively handle multiple service issues at one time in high pressure situations which requires a cool and professional manner
  • On-site troubleshooting and resolving complex technical problems on Ultrasound equipment in a medical environment
  • Drive customer satisfaction through service excellence by conducting preventive maintenance, managing repair/parts cycle times
  • Have a very high level of product knowledge
  • Build a service data base of information to align with our corrective action systems
  • Run tests and simulations at our facility to assist with problem solving
  • Travel to the field to train and or resolve customer issues
  • Attend and complete all required training and certification exams
  • Learn to be proficient in service and repair of all systems (current, new, and updates)
  • Be able to work independently and take ownership of customer base
  • Be completely self-sufficient in the field 
  • Manage time effectively; prioritize and make good business judgments and decisions in relationship to efficiency, effectiveness while meeting daily service expectations
  • Become and remain compliant with any required credentialing services (this includes, but is not limited to, passing a drug screen(s) and background check(s))
  • Follow all company policies regarding travel, expenses, meetings, and meals
  • Maintain basic system operational and service understanding in order to answer customer questions and resolve issues independently
  • Maintain service calendar accessible by CS Manager/staff
  • Close reports to CSD on Great Plains, PM Reports, Service Reports
  • Required to wear dosimeter when in direct contact with radiation emitting devices
EDUCATION & EXPERIENCE
  • Technical degree in electrical or software engineering, or other related discipline or equivalent experience preferred 
  • 10 plus years in field service preferred
  • Exceptional customer service skills with expertise in troubleshooting, diagnosing and solving complex technical issues
  • Must be able to be compliant with hospital credentialing requirements
  • Wide degree of creativity, leadership, and latitude is expected
  • Relevant and demonstrable technical support service experience in the Ultrasound environment
  • Strong working knowledge of Ultrasound hardware and software operating systems
  • Ability to work professionally with all levels of hospital organization staff
  • Excellent organizational, time management, written and verbal communication skills
  • Ability to complete multiple tasks with minimal direction
  • Ability to travel 75% of the time
  • ISO, FDA, CMDR Awareness Training and Product Complaint System, or Certification - Health Stream
  • Experience with mechanical devices, tools and test equipment, telecommunications systems, and working knowledge of computer networking
  • Must demonstrate fluent English verbal and written communication skills and work effectively in a demanding, fast paced environment
  • Willing to travel overnight
  • Valid driving license and satisfactory driving record is mandatory and background and drug testing (pre and post-employment) is required
  • Budget, expense, and resource management experience required
  • Must be able to assemble facts from various areas, analyze data, and provide informed recommendations to management Position is administered in an extremely fluid, fast paced, at time high pressure, with multiple high priority demands.
  • The employee is exposed to various business environments such as: extremely busy hospitals or clinics where down time creates stress for the business and the patient
COMPUTER SKILLS
  • You must be comfortable with technology, and be able demonstrate proficiency with MS Office package, including Excel, Word, and PowerPoint, as well as Outlook, Internet Explorer, and Google Chrome
PHYSICAL REQUIREMENTS
  • Regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 40-60 pounds 
  • Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear
  • Must be able to sit and/or drive for long periods of time when travelling
  • Regularly exposed to wet or humid conditions (non-weather); fumes or airborne particles; toxic or caustic chemicals; outdoor weather conditions; extreme cold (non-weather) and extreme heat (non-weather).
  • Interaction with x-ray devices; for this reason strict safety and tracking programs are in place, requiring the utilization of dose monitoring equipment either full time or as necessitated by situation
  • The noise level in the work environment is occasionally very loud.
  • Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus
COMPETENCIES
  • High attention to detail
  • Understanding of terminology and ability to share and communicate effectively within the group
  • Ability to organize and prioritize tasks resulting in consistent productivity
  • Ability to function within and support a team environment and build strong working relationships
  • Dependable and punctual
  • Ability to meet accuracy and productivity goals
  • Good problem-solving skills, ability to evaluate situation and prioritize factors in decision making
  • Self-motivated, utilize available resources for self-improvement and development
  • Flexible: able to follow directives and accomplish tasks outside of normal duties
About Boston Imaging
 
Located North of Boston in Danvers, MA, NeuroLogica Corporation, who does business in the Ultrasound and Digital Radiography space as Boston Imaging, is a subsidiary of Samsung Electronics who develops, manufactures and markets innovative medical imaging equipment for healthcare facilities and private practices worldwide.  As a fast-moving, entrepreneurial company, Boston Imaging is a rapidly growing presence in the medical imaging field and is committed to delivering fast, easy and accurate imaging solutions to healthcare providers.  We welcome you to learn more at: https://www.bostonimaging.com/ .
We offer a comprehensive benefit package which includes;

- 4 Different Blue Cross/Blue Shield Medical Plans to meet your needs
- Dental coverage through BlueCross/Blue Shield Dental
- Vision coverage by Blue Cross/Blue Shield
- Company paid Short-term and Long-term Disability coverage
- $1 for $1 401k match up to 5% managed by Fidelity
- Other benefit options such as company paid employee life insurance, a wellness program, tuition reimbursement and many more! 

Please contact NeuroLogica if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment."  Contact careers@neurologica for any questions or requests. 

Boston Imaging welcomes diversity and is an AA/EEO Employer - Minorities/Women/Veterans/Disabled and other protected categories are always encouraged to apply. The company's AAP can be made available for inspections upon requests.
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