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Imaging Field Service Jobs in Hawaii (NOW HIRING)

Block Imaging Parts & Service, LLC

Field Service Engineer

Kailua, HI · On-site

$90K - $135K/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You will work independently in the field to diagnose and resolve technical issues, while adhering ... Service medical imaging equipment focused within the United States. * Calibrate and troubleshoot ...

Block Imaging, Inc

Field Service Engineer

Kailua, HI · On-site

$90K - $135K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You will work independently in the field to diagnose and resolve technical issues, while adhering ... Service medical imaging equipment focused within the United States. * Calibrate and troubleshoot ...

NCR Atleos

Field Service Technican

Hilo, HI · On-site

$20 - $24/hr

Field Service Technician II Location: Hilo, HI. Position Summary & Key Areas of Responsibility: Are ... Familiarity with large servers, mainframe computers, and imaging software. * A+ Certification ...

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Imaging Field Service information

What are the key skills and qualifications needed to thrive as an imaging field service engineer?

To thrive as an Imaging Field Service Engineer, you need a solid background in electronics, biomedical engineering, or a related field, often supported by an associate's or bachelor's degree. Familiarity with diagnostic imaging equipment (such as MRI, CT, and X-ray systems), troubleshooting software, and relevant certifications like OEM training are typically required. Strong problem-solving abilities, customer service orientation, and effective communication skills set exceptional professionals apart. These skills ensure timely and accurate equipment maintenance, minimize downtime, and foster positive client relationships in healthcare environments.

What are some common challenges faced by imaging field service professionals when working onsite at client locations?

Imaging Field Service professionals often encounter challenges such as troubleshooting complex equipment issues under time constraints, adapting to varying site conditions, and communicating technical information to non-technical staff. Balancing multiple service calls in a day and ensuring compliance with safety and regulatory standards can also be demanding. Success in this role relies on strong problem-solving skills, adaptability, and effective communication to maintain high levels of customer satisfaction while minimizing equipment downtime.

What is an imaging field service?

Imaging Field Service jobs involve the installation, maintenance, repair, and calibration of medical imaging equipment such as X-ray, MRI, CT, and ultrasound machines. Professionals in this role travel to healthcare facilities to ensure imaging devices are operating safely and efficiently. They often provide technical support, troubleshoot problems, and educate users on equipment functionality. This job requires strong technical skills, knowledge of medical imaging technology, and excellent customer service abilities.

How to become imaging field service technician?

To become an imaging field service technician, candidates typically need a high school diploma or equivalent, along with technical training or an associate degree in electronics, biomedical equipment technology, or a related field. Relevant skills include troubleshooting, electrical systems knowledge, and familiarity with imaging equipment such as MRI, X-ray, or ultrasound machines. Certifications like the Certified Biomedical Equipment Technician (CBET) can enhance job prospects, and on-the-job training is common for gaining specific equipment experience.

What are popular job titles related to Imaging Field Service jobs in Hawaii?

For Imaging Field Service jobs in Hawaii, the most frequently searched job titles are:

What job categories do people searching Imaging Field Service jobs in Hawaii look for?

The top searched job categories for Imaging Field Service jobs in Hawaii are:

Imaging Field Service jobs near you
Infographic showing various Imaging Field Service job openings in Hawaii as of August 2026, with employment types broken down into 100% Full Time. Highlights an 96% In-person, and 4% Remote job distribution.

Field Service Engineer, Multimodality Imaging (Travel: Honolulu, HI)

Philips

Honolulu, HI • On-site

$36 - $57/hr

Full-time

Retirement, PTO

Re-posted 23 hours ago

Philips rating

8.3

Company rating: 8.3 out of 10

Based on 83 frontline employees who took The Breakroom Quiz

36th of 157 rated electronics manufacturers

Job description

Job Title
Field Service Engineer, Multimodality Imaging (Travel: Honolulu, HI)
Job Description
Allow your passion for improving lives to shine in this role where you'll be responsible for customer relationship management through the effective use of technical knowledge to install, troubleshoot, service, and maintain equipment at customer sites.
Your role:
  • Provide exceptional customer service by adhering to customer entitlements, setting clear expectations, and meeting commitments and arrival times to address and resolve customer needs. Understand the customer's business and competitive environment; generate service revenue.
  • Actively participate as a member of the regional work team; work to improve team processes and identify training gaps. Seek out opportunities to increase capability and capacity (i.e. may be required to become qualified in multiple modalities, learns new tools).
  • Perform all administrative duties within established Philips, State, and Federal regulatory requirements and timeframes including timesheets, service work orders, expense reports, Field Change Orders (FCO), preventative maintenance (PM), installation documents, site and service documentation, and other related paperwork. Adhere to established training, quality, and safety requirements.
  • Utilize tools, support, resources, and escalation processes within required time frames to resolve customer and system problems timely and effectively. Complete PMs, FCOs, installation and all related tasks (diagnose and resolve electronic, network, and mechanical problems).
  • Approximately 70% travel across the specified geography is required. The average driving time is 1-4 hours daily. Occasional overnight stays and travel by air and/or train may be required.

You're the right fit if:
  • You've acquired 2+ years of experience in a diagnostic imaging (field or hospital-based) service environment or 4+ years' in electromechanical industries. Preferred experience in Diagnostic X-ray (DXR) imaging equipment.
  • Your skills include the ability to understand and apply electronic, mechanical, and networking theory to install, diagnose, and repair equipment, including knowledge and use of all necessary tools and test equipment.
  • You have an Associate Degree in electronics or equivalent combination of education and experience; BSEE/BSEET/BSME/BSMET preferred.
  • You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Field Service position.
  • You must be able to:
    • Work in an office/home office and/or remote setting, as well as in a hospital/healthcare environment; adhere to requirements.
    • Work flexible hours (based on business needs to include overtime, weekends, and on-call rotations).
    • Safely work with radiation sources and/or radioactive materials; wear all required personal protective equipment.

How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations.
This is a field role.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
  • Learn more about our business.
  • Discover our rich and exciting history.
  • Learn more about our purpose.
  • Learn more about our culture.

Philips Transparency Details
The hourly pay range for this position in HI is $36.00 to $57.00, plus overtime eligible.
This role also includes field service and lead generation incentive bonus plans, on-call pay, company fleet/car, training, and advancement opportunities. The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.
In addition, other compensation, such as an annual incentive plan, field service incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.
At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.
Additional Information
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
For this position, you must reside in or within commuting distance to Honolulu, HI.
This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.
Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.

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