LiveVox NICE Contact Developer
Plano, TX · On-site
... NICE IEX • Strong knowledge on Nice Quality Management • LiveVox dialer /Smart Reach hands-on with scripting • Good knowledge on API GW; Elastic Stack (ELK); Snowflake integration • Good ...
Plano, TX · On-site
... NICE IEX • Strong knowledge on Nice Quality Management • LiveVox dialer /Smart Reach hands-on with scripting • Good knowledge on API GW; Elastic Stack (ELK); Snowflake integration • Good ...
Plano, TX · On-site
... NICE IEX • Strong knowledge on Nice Quality Management • LiveVox dialer /Smart Reach hands-on with scripting • Good knowledge on API GW; Elastic Stack (ELK); Snowflake integration • Good ...
Murphy, TX · On-site
... IEX . • Strong knowledge on Nice Quality Management • LiveVox dialer /Smart Reach hands-on with scripting • Good knowledge on API GW; Elastic Stack (ELK) ; Snowflake integration. • Good ...
Murphy, TX · On-site
... IEX . • Strong knowledge on Nice Quality Management • LiveVox dialer /Smart Reach hands-on with scripting • Good knowledge on API GW; Elastic Stack (ELK) ; Snowflake integration. • Good ...
Experience with NICE IEX or a similar WFM platform. * Experience maintaining employee schedules, phone skills, or workforce data. * Contact Center operations experience. * Workforce management or ...
Experience with NICE IEX or a similar WFM platform. * Experience maintaining employee schedules, phone skills, or workforce data. * Contact Center operations experience. * Workforce management or ...
Candidates with NICE IEX, WFM, scheduling, Contact Center operations, data maintenance, or workforce administration experience are strongly preferred. Important: This position is not primarily ...
Candidates with NICE IEX, WFM, scheduling, Contact Center operations, data maintenance, or workforce administration experience are strongly preferred. Important: This position is not primarily ...
The role spans scheduling, intraday monitoring, and performance reporting, leveraging WFM platforms (e.g., NICE/IEX/Salesforce) and partnering closely with Operations and Vendors. Responsibilities
The role spans scheduling, intraday monitoring, and performance reporting, leveraging WFM platforms (e.g., NICE/IEX/Salesforce) and partnering closely with Operations and Vendors. Responsibilities
... IEX work force management At least 2 years of experience in Development/ Configuration/solutions evaluation/ Validation and deployment Analytical and Communication skills project and talent ...
... IEX work force management At least 2 years of experience in Development/ Configuration/solutions evaluation/ Validation and deployment Analytical and Communication skills project and talent ...
... IEX work force management • At least 2 years of experience in Development/ Configuration/solutions evaluation/ Validation and deployment • Analytical and Communication skills • project and ...
... IEX work force management • At least 2 years of experience in Development/ Configuration/solutions evaluation/ Validation and deployment • Analytical and Communication skills • project and ...
Plano, TX · On-site
... IEX, NICE Quality Management, and LiveVox dialer Smart Reach with scripting • Strong knowledge of API Gateway, Elastic Stack (ELK), and Snowflake integration • Solid understanding of AWS Kafka ...
Plano, TX · On-site
... IEX, NICE Quality Management, and LiveVox dialer Smart Reach with scripting • Strong knowledge of API Gateway, Elastic Stack (ELK), and Snowflake integration • Solid understanding of AWS Kafka ...
Austin, TX · On-site
... g., NICE IEX, Verint, Aspect, or similar) Productivity- Confluence, Webex, Slack Data Entry & Reporting- Excel / Google Sheets (intermediate), basic SQL preferred Communication- Strong written ...
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Austin, TX · On-site
... g., NICE IEX, Verint, Aspect, or similar) Productivity- Confluence, Webex, Slack Data Entry & Reporting- Excel / Google Sheets (intermediate), basic SQL preferred Communication- Strong written ...
Austin, TX · On-site
Scheduling- WFM tools (e.g., NICE IEX, Verint, Aspect, or similar) * Productivity- Confluence, Webex, Slack * Data Entry & Reporting- Excel / Google Sheets (intermediate), basic SQL preferred
Quick apply
Austin, TX · On-site
Scheduling- WFM tools (e.g., NICE IEX, Verint, Aspect, or similar) * Productivity- Confluence, Webex, Slack * Data Entry & Reporting- Excel / Google Sheets (intermediate), basic SQL preferred
Dallas, TX · Remote
$72K - $130K/yr
Preferred Qualifications: * 2 years of experience with Workforce Management software (such as IEX, Aspect, Workforce Management IEX, Blue Pumpkin) * 2 years of experience working in systems ...
Dallas, TX · Remote
$72K - $130K/yr
Preferred Qualifications: * 2 years of experience with Workforce Management software (such as IEX, Aspect, Workforce Management IEX, Blue Pumpkin) * 2 years of experience working in systems ...
Dallas, TX · On-site
$72K - $130K/yr
Preferred Qualifications: * 2+ years of experience with Workforce Management software (such as IEX, Aspect, Workforce Management IEX, Blue Pumpkin) * 2+ years of experience working in systems ...
Dallas, TX · On-site
$72K - $130K/yr
Preferred Qualifications: * 2+ years of experience with Workforce Management software (such as IEX, Aspect, Workforce Management IEX, Blue Pumpkin) * 2+ years of experience working in systems ...
Austin, TX · On-site
$76K - $130K/yr
... IEX, or Aspect - Forecasting; developing automated reporting using advanced MS Excel skills including but not limited to macros and erlang knowledge; and maintaining data integrity to assure input ...
Austin, TX · On-site
$76K - $130K/yr
... IEX, or Aspect - Forecasting; developing automated reporting using advanced MS Excel skills including but not limited to macros and erlang knowledge; and maintaining data integrity to assure input ...
Lewisville, TX · Hybrid
$86K - $111K/yr
... CXOne/IEX and Observe AI. Understand the KPIs of an omni-channel environment Proficiency in data analytic and project management tools such as Microsoft Power BI and Smartsheet Proficiency in ...
Lewisville, TX · Hybrid
$86K - $111K/yr
... CXOne/IEX and Observe AI. Understand the KPIs of an omni-channel environment Proficiency in data analytic and project management tools such as Microsoft Power BI and Smartsheet Proficiency in ...
Proficiency with workforce management software (e.g., Calabrio, NICE IEX, Verint, Aspect) * Lean Six Sigma Black Belt (CLSSBB), Project Management Institute Project Management Professional (PMP ...
Proficiency with workforce management software (e.g., Calabrio, NICE IEX, Verint, Aspect) * Lean Six Sigma Black Belt (CLSSBB), Project Management Institute Project Management Professional (PMP ...
Background in or working knowledge of commissioning processes (Cx, IEx, Bx) Compensation & Benefits: This position may be available to candidates residing in the following states: AL, AZ, AR, FL, GA ...
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Background in or working knowledge of commissioning processes (Cx, IEx, Bx) Compensation & Benefits: This position may be available to candidates residing in the following states: AL, AZ, AR, FL, GA ...
Hands-on experience with a WFM software platform (e.g., NICE IEX, Verint, Genesys Cloud, Calabrio, Aspect, Alvaria). * Proficiency working within health insurance operations - familiarity with plan ...
Hands-on experience with a WFM software platform (e.g., NICE IEX, Verint, Genesys Cloud, Calabrio, Aspect, Alvaria). * Proficiency working within health insurance operations - familiarity with plan ...
Background in or working knowledge of commissioning processes (Cx, IEx, Bx) Compensation & Benefits: This position may be available to candidates residing in the following states: AL, AZ, AR, FL, GA ...
Quick apply
Background in or working knowledge of commissioning processes (Cx, IEx, Bx) Compensation & Benefits: This position may be available to candidates residing in the following states: AL, AZ, AR, FL, GA ...
Experience with scheduling applications (IEX) and automated work routing applications (EWD) in a back-office environment * Health care industry experience Telecommuting Requirements: * Ability to ...
Experience with scheduling applications (IEX) and automated work routing applications (EWD) in a back-office environment * Health care industry experience Telecommuting Requirements: * Ability to ...
$40.1K - $41.8K
12% of jobs
$41.8K - $43.5K
8% of jobs
$44.6K is the 25th percentile. Wages below this are outliers.
$43.5K - $45.3K
9% of jobs
$45.3K - $47K
14% of jobs
The median wage is $47.5K / yr.
$47K - $48.7K
28% of jobs
$49.2K is the 75th percentile. Wages above this are outliers.
$48.7K - $50.5K
16% of jobs
$50.5K - $52.2K
2% of jobs
$52.2K - $54K
2% of jobs
$54K - $55.7K
2% of jobs
$55.7K - $57.4K
0% of jobs
$57.4K - $59.2K
7% of jobs
$40.1K
$48.5K
$59.2K
An IEX job typically refers to a position related to the Investors Exchange (IEX), a U.S. stock exchange known for its fair trading practices and advanced market technology. Roles at IEX can range from software engineering and data analysis to regulatory compliance and trading operations. Employees at IEX work to improve market transparency, optimize trade execution, and develop innovative trading solutions. Depending on the role, strong technical skills, financial knowledge, and an understanding of market structure may be required.
| Aspect | Iex | Data Analyst |
|---|---|---|
| Required Credentials | Typically a bachelor's degree in finance, economics, or related fields | Bachelor's degree in statistics, mathematics, or related fields |
| Work Environment | Financial firms, trading platforms, investment companies | Corporate offices, consulting firms, financial institutions |
| Industry Usage | Finance, trading, investment management | Business, finance, healthcare, marketing |
| Common Search/Comparison | Yes | Yes |
While both Iex and Data Analysts work with data, Iex focuses on financial trading platforms and market data, requiring finance-specific knowledge. Data Analysts have a broader scope across industries, analyzing data to inform business decisions. Understanding these differences helps job seekers identify roles aligned with their skills and career goals.

Plano, TX • On-site
Other
Re-posted 16 days ago
Location – Plano, TX FTE Only
• 6-8 year exp. in Livevox/NICE In Contact development
• Call center experience in NICE InContact with hands-on in Studio Scripting (Omni channel scripting)
• Strong knowledge on Nice Personal Contact Dialer
• Strong knowledge on NICE IEX
• Strong knowledge on Nice Quality Management
• LiveVox dialer /Smart Reach hands-on with scripting
• Good knowledge on API GW; Elastic Stack (ELK); Snowflake integration
• Good knowledge on AWS; Kafka and hands-on on AWS services such as EKS, EC2, Lambda and Kafka configuration knowledge
• Should have knowledge on Salesforce call center components (SSO configuration/SailPoint profiling/Omnichannel/call center setup/SF managed packages/Softphone integration with NICE; LiveVox switches)
• Understanding of the Studio Scripting
• Experience working with Kafka
• Experience Nice Personal Contact Dialer
• Experience in NICE IEX
• Knowledge in CI/CD tools and DevOps pipeline
• Must come to office 3-4 days and be in office for client interview
Sourced by ZipRecruiter
AceStack is a global IT consulting & Staffing agency. We deal in Health care (Nursing, Allied, Clinical/Non-clinical) Staffing, Engineering Staffing & I.T. Staffing. Founded in 2017 in New Jersey, AceStack has reported consistent growth and profit every year and carries zero debt. AceStack consultants are placed across USA, Canada, Mexico, and Asia. In addition to our headquarters in New Jersey – USA, we also have offices in Canada, Noida, and Ahmedabad. AceStack’s exceptionally high-touch service keeps our clients satisfied and our Consultants/Travelers engaged. We believe in investing in our Consultants/Clients in a variety of ways. We employ AceStack ambassador who helps guide Consultants through the on-boarding process and ensure the transition into their new role with our Client is seamless. We also have dedicated Consultant care representatives located throughout our organization who provide the same level of attention throughout our Consultant’s tenure. Due to this level of attention and care, AceStack enjoys not only one of the highest retention rates in the staffing industry but also one of the highest redeployment rates in the industry.
Recruiting and staffing services
51 - 200 Employees
NJ, US