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Identity Verification Specialist Jobs (NOW HIRING)

Insurance Verification Specialist

Dallas, TX · On-site

$17 - $20.75/hr

Insurance Verification Specialist (Greeter) At Suvida Healthcare, we are not just caregivers; we're ... gender identity or expression, or any other characteristic protected by federal, state or local ...

The Loan Verifications Specialist plays a critical role in the consumer lending process by ... Validate identity, employment, income, and other information used in loan decisions. * Review loan ...

We're looking for a Verification Specialist to join us at our award-winning, people-first company ... identity or expression, national origin, age, disability, genetic information, marital status ...

We're looking for a Verification Specialist to join us at our award-winning, people-first company ... identity or expression, national origin, age, disability, genetic information, marital status ...

We're looking for a Verification Specialist to join us at our award-winning, people-first company ... identity or expression, national origin, age, disability, genetic information, marital status ...

Insurance Verification Specialist

Dallas, TX · On-site

$16.75 - $20.75/hr

The Insurance Verification Specialist will be the first impression of the center to all patients ... gender identity or expression, or any other characteristic protected by federal, state or local ...

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Identity Verification Specialist information

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$12

$18

$26

How much do identity verification specialist jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for identity verification specialist in the United States is $18.87, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.19 per hour, depending on experience, location, and employer.

What does an identity verification specialist do?

An Identity Verification Specialist is responsible for confirming the identities of individuals to prevent fraud and ensure compliance with regulations. They review documents, use specialized software, and follow strict procedures to verify personal information. These specialists often work for financial institutions, technology companies, or organizations that require secure onboarding of clients. Their role is crucial in maintaining trust and safety in digital and in-person transactions.

What are the key skills and qualifications needed to thrive as an identity verification specialist?

To succeed as an Identity Verification Specialist, you need a strong attention to detail, analytical skills, and familiarity with compliance standards, often supported by a degree in criminal justice, business, or a related field. Experience with verification platforms, fraud detection software, and knowledge of KYC (Know Your Customer) regulations is typically required. Excellent communication, problem-solving abilities, and discretion help you effectively handle sensitive information and interact with customers or clients. These skills ensure accurate identity validation, reduce fraud risks, and maintain organizational trust and regulatory compliance.

What are some common challenges identity verification specialists face when handling complex verification cases?

Identity Verification Specialists often encounter cases where documents are unclear, inconsistent, or potentially fraudulent, requiring careful analysis and sometimes additional research. Balancing the need for thoroughness with efficiency is a common challenge, as is staying up to date on the latest fraud tactics and technology. Collaboration with compliance teams and customer service is essential to resolve ambiguous cases while ensuring regulatory standards are met. Strong attention to detail and effective communication skills help specialists successfully navigate these challenges.

What is the difference between Identity Verification Specialist vs Background Check Coordinator?

AspectIdentity Verification SpecialistBackground Check Coordinator
Required CredentialsHigh school diploma, certifications in identity verification or securityHigh school diploma, background screening certifications
Work EnvironmentCall centers, financial institutions, online platformsHR departments, staffing agencies, corporate offices
Employer & Industry UsageFinancial services, e-commerce, tech companiesRecruitment, staffing, corporate HR
Common Search & Comparison IntentYesYes

The main difference is that an Identity Verification Specialist focuses on confirming individuals' identities, often for security or financial purposes, while a Background Check Coordinator handles comprehensive background screenings for employment or compliance. Both roles require similar credentials and are used in related industries, but their specific functions differ.

More about Identity Verification Specialist jobs

What cities are hiring for Identity Verification Specialist jobs?

Cities with the most Identity Verification Specialist job openings:

What states have the most Identity Verification Specialist jobs?

States with the most job openings for Identity Verification Specialist jobs include:

What are popular job titles related to Identity Verification Specialist jobs?

For Identity Verification Specialist jobs, the most frequently searched job titles are:

Infographic showing various Identity Verification Specialist job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 3% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $39,247 per year, or $18.9 per hour.

Senior Specialist- Identity Verification

Brooklyn, OH • On-site

KeyBank
Banking and Credit Intermediation • 10K+ employees

$20.67 - $31.25/hr

Full-time

Posted 7 days ago


KeyBank rating

8.2

Company rating: 8.2 out of 10

Based on 99 frontline employees who took The Breakroom Quiz

54th of 176 rated banks


Job description

Location:
4910 Tiedeman Road, Brooklyn Ohio
Hours: 8:00am - 5:00pm ET Monday - Friday; will require occasional Saturdays as well
Position Summary
This is a dynamic role that will be responsible for validating and confirming Identity Verification alerts to minimize potential fraud, AML and/or organizational risk to KeyBank. In this role, the individual will also analyze results to identify patterns and trends, make recommendations to mitigate identity verification risks, and effectively communicate with internal business partners. The primary focus is on complex execution and decision making within defined and undefined parameters. Roles at this level are responsible for complex operational and/or administrative work.
Essential Job Functions
  • Review, analyze, and decision complex Identity Verification alerts relating to both Fraud and AML risk, to mitigate potential losses to the bank
  • Utilize multiple internal and external sources to conduct comprehensive investigations and document evidence accordingly
  • Decision reviews appropriately, think critically and holistically to understand the intricate differences between Fraud and AML
  • Identify trends and patterns of suspicious activity relating to digital applications and make recommendations to mitigate associated risk
  • Partner with internal stakeholders (Fraud, AML, Lines of Business) to share information regarding conducted analysis and/or trends or patterns that are identified
  • Support organizational projects related to Identity Verification
  • Demonstrate strong attention to detail and produce quality work with minimal errors
  • Actively identify and offer ideas and suggestions to improve group efficiencies
  • Continually develop, utilize, and share knowledge of Identity Verification industry trends and serve as a subject matter expert
  • Consistently demonstrate core Key Values
  • Ability to perform ad hoc tasks, as assigned
  • Support the Enterprise Identity Verification program by continuing to build knowledge of current products across all LOBs
  • Identifies and resolves complex issues that may not have established guidelines
  • Train or assist in training new staff
  • Other tasks, as assigned

Required Experience and Qualifications
  • High school diploma or equivalent
  • Strong analytical, research, and problem-solving skills
  • Excellent critical thinking, judgment, and decision-making skills
  • Ability to be proactive and perform effectively and accurately in a dynamic environment
  • Self-motivated in a remote environment and is fully proficient in duties and works under limited to no supervision
  • Open-minded and adaptable to new ideas in a rapidly changing environment
  • Excellent verbal and written communication skills demonstrated with internal partners and clients

Preferred Experience and Qualifications
  • College degree in a relevant field
  • Minimum 3 years in back-office banking operations role that requires an understanding of risk, fraud, and/or AML processes
  • Knowledge of Digital Identity Verification red flags related to Fraud and AML
  • Experience working with Fraud and AML Detection systems, including but not limited to Alloy and Lexis Nexis
  • Awareness of industry trends associated with Digital Identity Verification risk
  • Understanding of Digital Onboarding processes
  • Successful working independently and in a collaborative environment
  • Relevant certifications: ACAMs and/or CFE are a plus

COMPENSATION AND BENEFITS
This position is eligible to earn a base hourly rate in the range of $20.67 - $31.25 per hour. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes incentive compensation which may include production, commission, and/or discretionary incentives.
Please click here for a list of benefits for which this position is eligible.
Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.
Job Posting Expiration Date: 09/09/2026KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.
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About KeyBank

Sourced by ZipRecruiter

Key is one of the nation's largest bank-based financial services companies. Key provides deposit, lending, cash management, insurance, and investment services to individuals and businesses in 15 states under the name KeyBank National Association through a network of more than 1,200 branches and more than 1,500 ATMs. Key also provides a broad range of sophisticated corporate and investment banking products, such as merger and acquisition advice, public and private debt and equity, syndications, and derivatives to middle market companies in selected industries throughout the United States under the KeyBanc Capital Markets trade name.

Industry

Banking and credit intermediation

Company size

10,000+ Employees

Headquarters location

Cleveland, OH, US

Year founded

1849