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Idemia Jobs in Reston, VA (NOW HIRING)

IDEMIA

Computer Operator

Chantilly, VA

Since our founding, IDEMIA has been on a mission to unlock the world and make it safer through our cutting-edge identity technologies. Our technology leadership makes us the partner of choice for ...

IDEMIA

Shipping and Receiving I

Chantilly, VA

$17.50 - $20.50/hr

Since our founding, IDEMIA has been on a mission to unlock the world and make it safer through our cutting-edge identity technologies. Our technology leadership makes us the partner of choice for ...

IDEMIA

Computer Operator

Chantilly, VA · On-site

Since our founding, IDEMIA has been on a mission to unlock the world and make it safer through our cutting-edge identity technologies. Our technology leadership makes us the partner of choice for ...

IDEMIA

Customer Operations Specialist

Chantilly, VA

Since our founding, IDEMIA has been on a mission to unlock the world and make it safer through our cutting-edge identity technologies. Our technology leadership makes us the partner of choice for ...

IDEMIA

Machine Operator - PM Shift

Chantilly, VA

$17.50 - $21.50/hr

Since our founding, IDEMIA has been on a mission to unlock the world and make it safer through our cutting-edge identity technologies. Our technology leadership makes us the partner of choice for ...

IDEMIA

Enrollment Agent I

Alexandria, VA · On-site

$16.50 - $22.25/hr

Overview IDEMIA Public Security, a division of IDEMIA Group, is the leading provider of secure and trusted biometric-based solutions, transforming public and private organizations across the globe.

IDEMIA

Compliance Engineer

Chantilly, VA

Since our founding, IDEMIA has been on a mission to unlock the world and make it safer through our cutting-edge identity technologies. Our technology leadership makes us the partner of choice for ...

IDEMIA

Enrollment Agent I

Alexandria, VA

$16.50 - $22.25/hr

Overview IDEMIA Public Security, a division of IDEMIA Group, is the leading provider of secure and trusted biometric-based solutions, transforming public and private organizations across the globe.

IDEMIA

Enrollment Agent I

Alexandria, VA

$16.50 - $22.25/hr

IDEMIA Public Security, a division of IDEMIA Group, is the leading provider of secure and trusted biometric-based solutions, transforming public and private organizations across the globe. Our ...

AAA Club Alliance, Inc.

Retail Cashier

Manassas, VA · On-site

$18.82 - $24.07/hr

Serve as backup by assisting in the functions of Tag and Title, and IDEMIA services if applicable. What you will need: * Required previous sales and customer service experience, particularly in a ...

AAA Mid Atlantic

Retail Cashier

Manassas, VA

$18.82 - $24.07/hr

Serve as backup by assisting in the functions of Tag and Title, and IDEMIA services if applicable. What you will need: * Required previous sales and customer service experience, particularly in a ...

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Idemia information

What is an Idemia job?

An Idemia job typically involves working for IDEMIA, a global leader in identity and security solutions. Positions at IDEMIA span various fields, including cybersecurity, biometrics, engineering, IT, and customer service. Employees help develop and implement secure identity verification technologies for governments, businesses, and individuals. Job roles may involve software development, project management, technical support, or sales, depending on the department. IDEMIA focuses on innovation in digital security, biometrics, and smart card technology.

What does a typical day look like for someone working at Idemia in an engineering or technical role?

A typical day at Idemia in a technical or engineering position involves collaborating with team members to design, implement, and support advanced identity and security solutions. You might work on software development, biometric system integration, troubleshooting client issues, or testing and optimizing new technologies. Regular meetings with project managers, cybersecurity specialists, and clients are common to align on requirements and progress. The environment is fast-paced and innovation-driven, offering opportunities to work on cutting-edge security projects and develop your technical skills.

What are the key skills and qualifications needed to thrive in the Idemia position, and why are they important?

To thrive at Idemia, you typically need strong analytical skills, experience in identity solutions or biometrics, and a relevant degree in IT, engineering, or a related field. Knowledge of systems such as biometric identification software, secure credential management platforms, and industry-standard security certifications like CISSP or CompTIA Security+ is often required. Excellent communication, problem-solving abilities, and teamwork skills set candidates apart in collaborative technology environments. These strengths ensure the ability to innovate, troubleshoot, and deliver secure identity solutions for clients in diverse industries.

What job categories do people searching Idemia jobs in Reston, VA look for? The top searched job categories for Idemia jobs in Reston, VA are:
What cities near Reston, VA are hiring for Idemia jobs? Cities near Reston, VA with the most Idemia job openings:
Idemia jobs near you
Infographic showing various Idemia job openings in Reston, VA as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.
Customer Success Manager - Account Management (Manager Technical Project / Program)

Customer Success Manager - Account Management (Manager Technical Project / Program)

IDEMIA

Reston, VA • On-site, Remote

Full-time

Posted 9 days ago

IDEMIA rating

6.8

Company rating: 6.8 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

206th of 245 rated software companies

Job description

Overview
IDEMIA Public Security, a division of IDEMIA Group, is the leading provider of secure and trusted biometric-based solutions, transforming public and private organizations across the globe. Our industry-enabled and client-specific solutions draw upon decades of expertise in biometrics to revolutionize the fields of public security, justice and public safety, travel and transport, identity, and access control. Built on privacy and trust, our market-leading iris, fingerprint and facial recognition solutions top independent benchmarking for accuracy, fairness and scalability. These exacting standards enable our clients to build safer, fairer societies where people can live, interact, and move about freely. With 4000+ employees around the world and 150+ partners worldwide, we offer more than just a job - we provide a dynamic environment where innovation thrives, opportunities abound, and your talents are valued. Be part of a global leader shaping the future of biometric based technology. Learn more here.
Responsibilities
  • Manages the customer relation by being the primary point of contact for the customer
  • Seeks proactively customer satisfaction by soliciting customer feedback and searching for continuous improvement and new opportunities
  • Leads and supports the program team (technical project team, purchasing, legal, supply, etc.) in order to achieve the program objectives
  • Provides vision of key success factors and direction to all internal and external stakeholders, including key partners and key suppliers
  • Ensures compliance with customer requirements
  • Organizes and plans the work according to Program Management System process
  • Performs the tollgates reviews
  • Monitors the KPIs of the Program
  • Takes care of risk management
  • Identifes issues or risks in collaboration with the technical project managers
  • Makes sure mitigation plans are defined, identifies issues requiring escalation or help from the management
  • Manages the Program Profit and Loss, gross margin, revenue and invoicing forecasts
  • Manages contracts management
  • Reinforce and ensures adherence to contract terms and conditions
  • Leads autonomously programs within the assigned perimeter with targets to constantly improve sales and financial performance

Qualifications
  • Master's degree from a business school, university, or engineering school specializing in electronics or IT
  • Previous experience in program management with international clients (5 to 10 years) with experience in electronics or services
  • Autonomous, enthusiastic, and proactive
  • Agility and ability to communicate in a matrix/multi-country environment
  • Customer focus and experience in international contract management

Note to third-party recruiters: IDEMIA Public Security does not work with third-party recruiters absent a signed agreement and will treat any resumes submitted without a signed agreement as the property of IDEMIA Public Security. In the event that IDEMIA Public Security hires a candidate who was brought to our attention by a recruiter who does not have a signed agreement, IDEMIA Public Security will not pay any fees to the recruiter as a result of the hire.

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