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Idemia Jobs in Texas (NOW HIRING)

Fingerprint Agent

Lubbock, TX · On-site

$13.25 - $17.75/hr

IDEMIA is the global leader in identity and security. Our mission is to create a safe and simple future where identity verification is indisputable, and only you can assert your identity. We are a ...

Idemia information

What is an Idemia job?

An Idemia job typically involves working for IDEMIA, a global leader in identity and security solutions. Positions at IDEMIA span various fields, including cybersecurity, biometrics, engineering, IT, and customer service. Employees help develop and implement secure identity verification technologies for governments, businesses, and individuals. Job roles may involve software development, project management, technical support, or sales, depending on the department. IDEMIA focuses on innovation in digital security, biometrics, and smart card technology.

What does a typical day look like for someone working at Idemia in an engineering or technical role?

A typical day at Idemia in a technical or engineering position involves collaborating with team members to design, implement, and support advanced identity and security solutions. You might work on software development, biometric system integration, troubleshooting client issues, or testing and optimizing new technologies. Regular meetings with project managers, cybersecurity specialists, and clients are common to align on requirements and progress. The environment is fast-paced and innovation-driven, offering opportunities to work on cutting-edge security projects and develop your technical skills.

What are the key skills and qualifications needed to thrive in the Idemia position, and why are they important?

To thrive at Idemia, you typically need strong analytical skills, experience in identity solutions or biometrics, and a relevant degree in IT, engineering, or a related field. Knowledge of systems such as biometric identification software, secure credential management platforms, and industry-standard security certifications like CISSP or CompTIA Security+ is often required. Excellent communication, problem-solving abilities, and teamwork skills set candidates apart in collaborative technology environments. These strengths ensure the ability to innovate, troubleshoot, and deliver secure identity solutions for clients in diverse industries.

What are popular job titles related to Idemia jobs in Texas?

For Idemia jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Idemia jobs in Texas look for?

The top searched job categories for Idemia jobs in Texas are:

Infographic showing various Idemia job openings in Texas as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Fingerprint Agent

Lubbock, TX • On-site

Christian Preschool Centers
Education Programs Administration • 1 - 10 employees

$13.25 - $17.75/hr

Full-time

Re-posted 5 days ago


Job description

IDEMIA is the global leader in identity and security. Our mission is to create a safe and simple future where identity verification is indisputable, and only you can assert your identity. We are a distributed company leveraging the latest technologies to deliver world-class products in the private and public sectors of finance, telecom, identity, security, retail, sports entertainment, commercial, government, and IoT. We use a variety of technologies and approaches to deliver quality product and services to government agencies and technology companies. IDEMIA is a made up of a group of 14,000 diverse people from different nationalities, speaking over 20 different languages. Responsibilities:
Do you have an interest in security, law enforcement, biometrics, and the safety of your community? Are you a customer service oriented, "people" person? If so, the Enrollment Agent position at our IdentoGO locations might be a great fit for you. You'll get to use cutting edge technology to obtain fingerprint records (any CSI/true crime fans out there?) while helping to cut down on crime and keep those with questionable backgrounds from having access to our ports, the transportation of hazardous materials, as well as the relaxed security requirements of TSA precheck customers. If you're interested in providing a service to your fellow citizens and interacting with customers on a day to day, face to face basis, submit your application for the Enrollment Agent position today!
Essential Job Functions (includes but is not limited to):
  • Provide superior customer service to internal and external customers
  • Perform basic maintenance and troubleshoot issues with fingerprinting and retail equipment, including computer hardware and software
  • Verify customer identity and scan required documents into database system
  • Successfully complete required biometric and data capture processes and paperwork on each customer
  • Track processing time for each applicant and ensure applicants are processed in appropriate order
  • Perform biometric processing to include capturing quality electronic fingerprints, photographs and signatures to meet or exceed program accuracy standards
  • Identify win-win opportunities to provide more products and services to customers
  • Create opportunities to add value for customers through the upselling of retail products and services (if applicable)
  • Adhere to all company and departmental employment policies regarding security and confidentiality to ensure applicant documents/information are safeguarded at all times
  • Adhere to all company and departmental policies relating to Enrollment Center standards, including adherence to signage, branding, and employee attire policies
  • Performs Enrollment Center Sustainment responsibilities on a daily basis
  • Performs administrative duties such as time keeping, shift schedules, daily activity reports, card inventory, equipment inventory, submit updated enrollment center photos and requisitioning supplies including troubleshooting and/or equipment modifications when necessary
  • Represents the company and the program(s) that are supported in a professional and customer oriented manner
  • Support Customer Service Registration and Reservation activities, as necessary
  • Successfully completes time sensitive trainings/briefings as assigned.

Note: In addition to the Essential Functions, also performs similar work-related duties as assigned.
Knowledge, Skills and Abilities:
  • Customer and Personal Service - Knowledge of principals and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
  • Technology - Knowledge of electronic equipment, computer hardware, and computer software, including applications and data entry
  • Clerical - Knowledge of administrative and clerical duties, such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures
  • Monitoring - Monitoring/Assessing performance of self, other individuals, and/or outside organizations to make improvements or take corrective action
  • Integrity - Job requires ethics and honesty

Physical Demands, such as:
  • Office environment where the employee may be required to stand, sit, or a combination of both standing and sitting to do the work. Some walking, standing, bending, reaching, and carrying of light items such as papers, books, small parts; driving an automobile, etc. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, and other office equipment.
  • The work requires light physical effort with frequent lifting and/or moving of materials in the 10-30 pound range and occasional lifting up to 50 pounds. Requires manual dexterity and ability to manipulate small objects. May require normal range of hearing and vision to operate machinery.

Qualifications:
  • High school diploma or equivalent degree
  • Minimum one (1) year applicable experience
  • Proficiency in Microsoft Office Suite is required
  • Previous experience processing credentials is a plus
  • Previous sales experience preferred
  • Must be at least eighteen (18) years old
  • Must be a US Citizen
  • Must be able to successfully pass various background screening requirements, including criminal history, education, credit, and drug screen, as well as obtain any required program specific credentials/certifications