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Ics Associate Jobs in Michigan (NOW HIRING)

Nordsonhcm

Field Service Technician II

Wixom, MI

JOB SUMMARY The Field Service Technician II installs, troubleshoots, and maintains Nordson ICS ... Associate's degree or two year technical certificate, or 2-4 years' experience in lieu of degree ...

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Ics Associate information

What is an ICS Associate?

An ICS Associate is a professional who supports the operations and maintenance of Industrial Control Systems (ICS), which are used to manage and automate industrial processes in sectors like manufacturing, energy, and utilities. Their responsibilities may include monitoring system performance, troubleshooting issues, supporting cybersecurity efforts, and ensuring compliance with industry standards. ICS Associates often work as part of a team to maintain the reliability and security of critical infrastructure systems. They may also assist in system upgrades, documentation, and technical support tasks. This role is essential for maintaining safe and efficient industrial operations.

What are the primary responsibilities of an ICS Associate?

As an ICS Associate, you can expect to spend your week supporting the implementation and maintenance of industrial control systems, troubleshooting technical issues, and assisting senior engineers with system upgrades or patches. Your role will often involve collaborating with cross-functional teams, such as IT, operations, and safety, to ensure seamless and secure system performance. You'll also be responsible for documenting changes, monitoring system health, and responding to incidents, which helps you build a strong technical foundation for future advancement within the organization.

What are the key skills and qualifications needed to thrive as an ICS Associate?

To thrive as an ICS Associate, you need a foundational understanding of industrial control systems, cybersecurity principles, and relevant technical degrees or certifications such as CompTIA Security+ or Certified Information Systems Security Professional (CISSP). Familiarity with SCADA systems, PLC programming, and security monitoring tools is typically required. Strong analytical thinking, problem-solving abilities, and effective communication skills help you collaborate with teams and respond to incidents efficiently. These competencies are vital to ensure the security and reliability of industrial infrastructure against evolving cyber threats.

What is the difference between Ics Associate vs Emergency Medical Technician?

AspectIcs AssociateEmergency Medical Technician
Required CertificationsICS (Incident Command System) certifications, basic emergency response trainingEMT certification, CPR, First Aid
Work EnvironmentEmergency response coordination, incident management teamsPre-hospital emergency care, ambulance services
Employer & Industry UsagePublic safety agencies, disaster response teamsAmbulance services, hospitals, emergency response agencies

While both Ics Associates and Emergency Medical Technicians work in emergency settings, Ics Associates focus on incident management and coordination using ICS protocols, often supporting emergency response teams. EMTs provide direct patient care in pre-hospital environments. The roles complement each other in emergency situations but differ in responsibilities and required certifications.

What cities in Michigan are hiring for Ics Associate jobs?

Cities in Michigan with the most Ics Associate job openings:

Ics Associate jobs near you
Infographic showing various Ics Associate job openings in Michigan as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Technical Support Engineer II

Troy, MI • On-site

Intrepid Control Systems
Motor Vehicle Manufacturing • 51 - 200 employees
Learn more about Intrepid Control Systemsexternal

Full-time

This job post has expired 3 days ago. Applications are no longer accepted.

Job description

Description

General Description:

The Technical Support Engineer II is responsible for independently providing technical support to Intrepid Control Systems' customers and internal employees involving hardware, software, and vehicle network technologies. This role handles more advanced troubleshooting, customer escalations, and technical problem resolution while demonstrating a higher level of technical expertise and autonomy. Support is provided through email, phone, online meetings, and in-person interactions.

Requirements

Minimum Requirements:

  • High school diploma or equivalent required
  • 2-5 years of technical support, IT support, or related experience
  • Experience in troubleshooting hardware and software issues independently
  • Ability to communicate technical information clearly to technical and non-technical users
  • Experience working directly with customers in a technical support environment

Preferred Qualifications

  • Associate or bachelor's degree in Information Technology, Engineering, or related field
  • Experience with automotive or vehicle network technologies
  • Familiarity with CAN, LIN, Ethernet, and related communication protocols
  • Experience supporting technical products in a fast-paced environment
  • Experience mentoring or assisting junior technical staff

Essential Job Functions:

  • Provide technical support for hardware, software, and vehicle network-related issues
  • Independently troubleshoot complex customer issues and technical escalations
  • Assist customers with hardware setup, software installation, and configuration of ICS products
  • Create and troubleshoot simulation and testing environments to emulate customer systems
  • Perform wiring and network setup activities
  • Process and install customer software license requests
  • Diagnose hardware failures and assess repair or testing requirements
  • Analyze and reproduce customer-reported issues in testing environments
  • Document hardware and software issues for Quality Assurance and Development teams
  • Collaborate with Engineering and Quality Assurance teams to resolve technical issues
  • Use ICS hardware and software to create customer project and testing setups
  • Support advanced vehicle network interfaces and protocols including CAN, CAN-FD, LIN, Ethernet, and ISO9141/KW2K
  • Provide timely communication and technical updates to customers and internal stakeholders
  • Assist in training or mentoring less experienced support engineers
  • Manage multiple support cases and priorities with minimal supervision

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