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Ice Rink Events Jobs in Arizona (NOW HIRING)

Ice Den

KITCHEN MANAGER

Scottsdale, AZ · On-site

May plan and price menu items and special events with direction from Manager. Order supplies, food ... ice rink (50 degrees) and freezer. Must be able to work in an open area with other employees and in ...

Ice Den

RESTAURANT ASSISTANT MANAGER

Scottsdale, AZ · On-site

... staff or special event. • Supervise and coordinate activities of kitchen staff to ensure ... ice rink (50 degrees) and freezer. Must be able to work in an open area with other employees and in ...

18 Degrees

KITCHEN MANAGER

Scottsdale, AZ

May plan and price menu items and special events with direction from Manager. Order supplies, food ... ice rink (50 degrees) and freezer. Must be able to work in an open area with other employees and in ...

MAQT LLC

KITCHEN MANAGER

Scottsdale, AZ · On-site

May plan and price menu items and special events with direction from Manager. Order supplies, food ... ice rink (50 degrees) and freezer. Must be able to work in an open area with other employees and in ...

MAQT LLC

RESTAURANT ASSISTANT MANAGER

Scottsdale, AZ · On-site

... staff or special event. · Supervise and coordinate activities of kitchen staff to ensure ... ice rink (50 degrees) and freezer. Must be able to work in an open area with other employees and in ...

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Ice Rink Events information

What are some common challenges faced when coordinating events at an ice rink, and how can they be managed?

Coordinating events at an ice rink often involves managing tight schedules, ensuring the safety of participants, and adapting to variable ice conditions. Event planners must coordinate with maintenance staff to guarantee the ice is in optimal condition between public skating, hockey games, and private functions. Effective communication with coaches, performers, and vendors is essential to avoid scheduling conflicts. Additionally, anticipating weather impacts and ensuring all equipment is ready helps minimize disruptions and create a seamless experience for guests.

What are the key skills and qualifications needed to thrive in Ice Rink Events management, and why are they important?

To thrive in Ice Rink Events management, you need experience in event planning, knowledge of ice rink operations, and often a background in hospitality or facility management. Familiarity with scheduling software, booking systems, and basic ice maintenance tools is typically required. Excellent organizational skills, customer service orientation, and the ability to communicate clearly with staff and attendees are vital soft skills. These qualifications ensure smooth event execution, safety, and positive guest experiences in a dynamic environment.

What is the difference between Ice Rink Events vs Ice Rink Operations Manager?

AspectIce Rink EventsIce Rink Operations Manager
Primary FocusPlanning and coordinating events at ice rinksOverseeing daily rink operations and maintenance
Required CredentialsEvent planning experience, customer service skillsFacility management, safety certifications
Work EnvironmentEvent spaces, customer-facing rolesFacility management, operational oversight
Industry UsageEvent planning companies, ice rink venuesIce rink facilities, sports complexes

While Ice Rink Events focus on organizing and managing special events at ice rinks, Ice Rink Operations Managers handle the overall daily operations, safety, and maintenance of the facility. Both roles are essential in the ice rink industry but serve different functions related to event execution versus facility management.

What are ice rink events?

Ice rink events are organized activities or gatherings that take place on an ice rink. These can include public skating sessions, ice hockey games, figure skating shows, birthday parties, corporate events, and seasonal celebrations such as holiday skate nights. Ice rink events are designed to provide entertainment, promote community engagement, and offer opportunities for both recreational and competitive skating. They often require advance booking and may include special amenities like music, lighting, and refreshments.
Ice Rink Events jobs near you

Guest Services Supervisor | Part-Time | Mullett Arena

Oak View Group

Tempe, AZ • On-site

$19/hr

Part-time

Retirement

Posted yesterday

Oak View Group rating

6.3

Company rating: 6.3 out of 10

Based on 79 frontline employees who took The Breakroom Quiz

20th of 35 rated event venues

Job description

Oak View Group
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.
Position Summary
A Guest Services Supervisor is an on-call, per-event employee who will act as the primary provider of direct service to guests as they are entertained at the Mullett Arena. They are responsible for providing a safe environment for our guests and ensuring all service needs are met. Guest Services Representatives will work in Guest Services positions as needed, including ushers, ticket takers, and door guards.
This role will pay an hourly wage of $19.00.
Benefits for part-time roles: 401(k) savings plan, 401(k) matching.
This position will remain open until September 11, 2026.
About the Venue
OVG has openings for a Guest Services Supervisor on the campus of Arizona State University for the new 5,000-seat multi-purpose arena and community ice rink. The new Mullett Arena opened in the fall of 2022 and is the home of the ASU Sun Devil Men's Ice Hockey, ASU Wrestling, and Women's Volleyball programs; the G-League Valley Suns; as well as a variety of events, including concerts, family shows, comedy, and other live events. The new community ice rink will serve as a public venue for the community and will host hockey and skating programming, youth competitions, educational opportunities, and more.
Responsibilities
  • Oversee Guest Services Representatives on event days
  • Provide exceptional customer service and assistance to all guests
  • Greet and scan tickets as guests enter the building
  • Greet and usher guests to their seats
  • Provide directional assistance to guests throughout facility
  • Control and monitor all access to all restricted areas for events
  • Provide a safe and secure environment for Mullett Arena
  • Report actual/suspected violations of Mullett Arena policies, procedures, rules, or regulations to your supervisor.
  • Complete an incident report on a timely basis, as required
  • Ensure emergency exits are clear at all times, and assist guests with any needs exit safely
  • Act as a member of the emergency evacuation team by directing guests to emergency exits
  • Move around to various positions/locations as event needs
  • Hand out materials to guests as needed for events
  • Follow all event procedures and safety standards
  • Provide excellent customer service assistance to all clients
  • All other duties assigned by Event Manager or Event Coordinator

Qualifications
  • High school diploma or equivalent preferred
  • Must have a demonstrated ability to function in a fast-paced, high-pressure environment
  • Customer service experience and exceptional customer service and communication skills.
  • Comfortable working with the public with an outgoing and friendly personality
  • Ability to communicate clearly and concisely.
  • Ability to work both independently and as part of team
  • Ability to work a flexible schedule, including long hours, nights, weekends, and holidays.
  • Ability to work a minimum of 2 events per month at the Mullett Arena.
  • Comfortable standing in one location for extended periods of time.
  • Ability to lift and/or move heavy objects.
  • Must be comfortable being exposed to loud noises and large crowds.

Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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