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Ice Cream Shop Jobs in Rochester, NY (NOW HIRING)

Ice Cream Shop information

See Rochester, NY salary details

$8

$16

$26

How much do ice cream shop jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for ice cream shop in Rochester, NY is $16.41, according to ZipRecruiter salary data. Most workers in this role earn between $13.27 and $18.75 per hour, depending on experience, location, and employer.

What are job titles at an ice cream shop?

Common job titles at an ice cream shop include server or scooper, responsible for serving customers and scooping ice cream, and store clerk or cashier, who handles transactions and customer service. Other roles may include manager, assistant manager, and maintenance staff, depending on the size of the shop. These positions often require good communication skills and the ability to work in a fast-paced environment.

What are the key skills and qualifications needed to thrive in the ice cream shop position, and why are they important?

To thrive working in an ice cream shop, you need strong customer service skills, a basic understanding of food safety, and the ability to handle cash transactions. Familiarity with point-of-sale (POS) systems, proper food handling certifications (such as a food handler's permit), and experience with inventory management tools are beneficial. Attention to detail, a friendly demeanor, and teamwork make someone stand out in this role. These skills ensure efficient service, a safe environment, and positive customer experiences—key factors in a successful ice cream shop.

What is an ice cream shop?

An Ice Cream Shop job typically involves serving customers, scooping ice cream, handling cash registers, and maintaining cleanliness. Employees may also prepare specialty desserts, restock supplies, and provide friendly customer service. The role requires strong communication skills, teamwork, and the ability to work in a fast-paced environment.

What are the typical daily responsibilities of an ice cream shop employee?

Ice cream shop employees are generally responsible for greeting and serving customers, preparing ice cream orders, maintaining cleanliness in the dining and kitchen areas, and handling cash or card transactions. Additionally, team members often restock ingredients, clean equipment, and assist with inventory checks. Work is often fast-paced, especially during peak hours or summer months, requiring employees to collaborate efficiently with coworkers to keep lines moving. This variety keeps the role engaging and helps you build valuable skills in customer service, teamwork, and food service operations.

What job categories do people searching Ice Cream Shop jobs in Rochester, NY look for?

The top searched job categories for Ice Cream Shop jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Ice Cream Shop jobs?

Cities near Rochester, NY with the most Ice Cream Shop job openings:

Infographic showing various Ice Cream Shop job openings in Rochester, NY as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $34,127 per year, or $16.4 per hour.

$17/hr

Full-time

Re-posted 26 days ago


Job description

Dave's Hot Chicken in Henrietta 

Now Hiring Team Members 

Starting at $17 per hour with Immediate Growth Opportunities 

Summary:
The Team Member is responsible and accountable for performing specific tasks and duties assigned within the Restaurant including Guest Service, Food prep, Restaurant Cleanliness and Teamwork.


Job Expectations:

The Team Member will work productively in a fast-paced environment, maintain a fast speed of service, interact with Guests, work closely with other Team Members to complete tasks, follow all safety and security procedures, and conduct other duties assigned by the Restaurant Management Team.

Duties:

  • Follow the steps outlined in the DHC Training Program to learn new skills, duties, and responsibilities
  • Abide by the rules and direction given by the Restaurant Management Team and refrain from insubordination
  • Communicate to their immediate supervisor when additional training guidance and practice is needed
  • Understand how each job responsibility impacts Guests, the Team, and overall Restaurant Operations and success
  • Greet Guests, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions
  • Work together with other Teammates to prepare items on the DHC menu while following cooking instructions, safety procedures, and sanitary requirements
  • Communicate effectively with Team Members and Management to resolve any interpersonal issues as needed
  • Use specific kitchen machinery/equipment such as ice cream dispensers, fryers, warmers, etc.
  • Ensure Restaurant cleanliness daily by clearing tables, sweeping, and mopping floors, washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms
  • Handle Guests’ concerns and complaints professionally and calmly to resolve problems according to Restaurant Policy
  • Maintain a neat and tidy appearance by wearing a uniform and adhering to the DHC Uniform Policy
  • Follows all company guidelines for food and cash controls; follows all cost control guidelines to maintain and minimize Restaurant costs and effectively uses all products, supplies, and equipment facilities
  • Are performance-oriented and performance driven; understand performance expectations and are aware of performance results

Requirements:
  • Must be at least 16 years old
  • Flexibility to work nights, weekends, holidays, opening and closing shifts
  • Ability to stand for long periods of time and work in a fast-paced environment
  • Ability to work in close quarters and around heat
  • Positive attitude while conducting any and all duties
  • Commitment to guest satisfaction. Looks at Restaurant operations from the Guest's point of view
  • Effective communicator with Teammates and the Restaurant Management Team
  • Excellent Time Management Skills

Transportation & Accessibility:
  • Must have reliable transportation to work
  • Must have telephone or other reliable method of communicating with Restaurant Management Team and Teammates
"About Dave's Hot Chicken
Dave’s Hot Chicken was created by best friends Dave Kopushyan, Arman Oganesyan, and Tommy and Gary Rubenyan. Dave, a chef trained in Thomas Keller’s (French Laundry) organization set out to create the perfect Hot Chicken by searching, tasting, and frying. The four friends scrounged up $900 to put a tiny stand in an East Hollywood parking lot. The menu was simple, and the chicken was the star. And what chicken it is! Sourced and prepared to be the juiciest and most tender imaginable with each piece topped with Dave’s own mix of spices ranging from No Spice to “The Reaper.”
Arman created Instagram buzz and the lines began to grow. Two nights later, Eater/LA showed up to see what the fuss was about. The next morning's headline read ""East Hollywood's Late Night Chicken Stand Might Blow Your Mind."" Almost instantly, the lines stretched around the block.
A year later, the boys had the money to open a shop in a hip strip-mall with décor by local street artists, where the crowds continued to grow with wait-times of an hour and more. From there, the incredibly craveable “Hot and Spicy” varieties have created a cult following with rave reviews across the U.S. and Canada."