1

Ice Cream Factory Jobs in Ohio (NOW HIRING)

Ambassador

Norwood, OH · On-site

$15 - $20.60/hr

Jeni's Splendid Ice Creams is searching for Ambassadors to join our Factory 52 team. At Jeni's, we're devoted to making better ice creams and bringing people together. Our scoop shops are at the ...

Team Leader

Norwood, OH · On-site

$16 - $21.60/hr

Jeni's Splendid Ice Creams is searching for part-time Team Leaders to join our Factory 52 team. At Jeni's, we're devoted to making better ice creams and bringing people together. Our scoop shops are ...

Ice Cream Factory information

See Ohio salary details

$7

$13

$17

How much do ice cream factory jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for ice cream factory in Ohio is $13.92, according to ZipRecruiter salary data. Most workers in this role earn between $11.88 and $15.77 per hour, depending on experience, location, and employer.

What is an ice cream factory?

An Ice Cream Factory job involves working in the production, packaging, or quality control of ice cream and related frozen desserts. Employees may operate machinery, mix ingredients, monitor production lines, or ensure products meet safety and quality standards. Some roles focus on logistics, maintenance, or customer service within the factory. Jobs can vary based on experience, from entry-level positions to specialized technical roles.

What does a typical day look like for employees working in an ice cream factory?

A typical day in an ice cream factory involves operating and monitoring production equipment, preparing ingredients, ensuring adherence to safety and hygiene protocols, and performing quality checks on finished products. Employees may also be responsible for cleaning work areas, packaging ice cream, and recording production data. Team members often rotate between tasks and work closely with supervisors and colleagues to meet daily production goals. The environment is usually fast-paced, and communication and cooperation are key to keeping operations running smoothly.

What are the key skills and qualifications needed to thrive in the ice cream factory position, and why are they important?

To thrive in an ice cream factory role, you need a good understanding of food safety standards, basic mechanical aptitude, and the ability to follow standard operating procedures, typically supported by a high school diploma or relevant experience. Familiarity with industrial food processing equipment, quality control systems, and possibly certifications in food handling or manufacturing are often required. Attention to detail, teamwork, and a strong work ethic are crucial soft skills for maintaining production quality and collaborating with colleagues. These abilities ensure efficient production, product consistency, and adherence to safety and hygiene regulations in a fast-paced manufacturing environment.

How to become an ice cream factory worker?

To become an ice cream factory worker, applicants typically need a high school diploma or equivalent and may undergo on-the-job training. Relevant skills include attention to detail, ability to operate machinery, and adherence to safety and hygiene standards; some positions may require physical stamina and the ability to work in cold environments.

What skills do I need to work at an ice cream factory?

Working at an ice cream factory typically requires good attention to detail, the ability to follow safety and hygiene protocols, and basic mechanical or equipment operation skills. Physical stamina and the ability to work in a fast-paced environment are also important, along with teamwork and communication skills.

What are popular job titles related to Ice Cream Factory jobs in Ohio?

For Ice Cream Factory jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Ice Cream Factory jobs in Ohio look for?

The top searched job categories for Ice Cream Factory jobs in Ohio are:

Infographic showing various Ice Cream Factory job openings in Ohio as of August 2026, with employment types broken down into 47% Full Time, and 53% Part Time. Highlights an 100% In-person job distribution, with an average salary of $28,959 per year, or $13.9 per hour.

$15 - $20.60/hr

Part-time

Re-posted 27 days ago


Job description

In Cincinnati, our Team Jeni's Ambassadors have the opportunity to earn an average of $20.60 per hour!*

*This is an estimate of hourly earnings. It is based on the 2026 base pay rate, plus 2025's hourly tip average. 2026 actual customer tips may vary.

In Ohio, if the average hourly earnings of an Ambassador are less than $15 per hour in a two-week pay period, Jeni's will add the difference to the person’s paycheck so that their average hourly earnings reach $15 per hour for that pay period.

Jeni’s Splendid Ice Creams is searching for Ambassadors to join our Factory 52 team. 

At Jeni’s, we’re devoted to making better ice creams and bringing people together.  Our scoop shops are at the heart of how we serve this mission. They are where we offer the ice creams we work so hard to build from the ground up—where people come together to share joy and conversation. We love people. We love ice cream. We view ice cream as a form of art.

Team Jeni’s Ambassadors are our part-time, front-line crew members.  They scoop and serve ice cream to our customers, make waffle products, run the register, keep the shop clean, change out buckets of ice cream, and perform a number of other important, related tasks. 

As an Ambassador, you will: 

  • Serve the ice cream Time magazine calls “the best in America” 

  • Gain valuable real-world business and entrepreneurship experience 

  • Work in an environment oriented around serving each other and making people’s day

  • Have opportunities for growth within a growing company 

  • Receive competitive compensation 

Qualities of an Ice Cream Ambassador (also known as a scoop shop employee): 

  • Exhibit passion for community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in a fast-paced environment 

  • Familiar with (and be able to articulate to customers) what distinguishes Jeni’s Splendid Ice Creams from other ice creams, and be able to articulate that to the 500th customer with the same care and presence as the 1st customer

  • Available to work weekends, late nights (past 11 p.m.) 

  • Provide consistent, world-class service to every single customer 

  • Reliable, on time, and ready to hustle for every shift

  • Committed to the well-being of their shop team, their community, and the environment around them

About Jeni’s Splendid Ice Creams: 

Founded by Jeni Britton in 2002, Jeni's Splendid Ice Creams is a B Corp headquartered in Columbus, Ohio, with scoop shops in over twenty cities across the country, making it possible for members of Team Jeni’s who are interested in developing their careers, or transitioning to a new city, to have meaningful opportunities to learn, grow, and explore. 

Our Ambassadors make a difference in their shop, their community, and in how they partner with their team and serve their customers. If this opportunity sounds delicious to you, please apply.

Jeni's is an equal opportunity employer. Said our way, we love and honor differences, and we love sharing common values such as talent, hustle, guts, resilience, and empathy. Our differences are a primary source of our team's strength and we crave having a team rich with diversity which is creativity and art in its human form.