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Humane Society Jobs in Rochester Hills, MI (NOW HIRING)

Michigan Humane Society

Veterinarian

Rochester, MI · On-site

$25K/mo

Michigan Humane is a non-profit animal welfare organization dedicated to improving and saving lives through compassionate care, community engagement, and advocacy for animals. For over 140 years ...

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See Rochester Hills, MI salary details

$12

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$27

How much do humane society jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for humane society in Rochester Hills, MI is $18.58, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $20.34 per hour, depending on experience, location, and employer.

What is the Humane Society?

The Humane Society is a nonprofit organization dedicated to promoting animal welfare and preventing cruelty to animals. It operates animal shelters, provides rescue and adoption services, advocates for stronger animal protection laws, and educates the public about responsible pet ownership. Humane Societies may also offer spay/neuter programs, veterinary care, and disaster response for animals in need. Their goal is to ensure the well-being and humane treatment of all animals.

What challenges do Humane Society workers face and how can they manage them?

Employees at a Humane Society often encounter emotionally challenging situations, such as caring for neglected or abused animals and interacting with distressed pet owners. Managing compassion fatigue while maintaining a high standard of animal care can be demanding. Building strong teamwork, accessing support resources, and practicing self-care are essential strategies for coping with these challenges. Many organizations offer training and counseling to help staff develop resilience and maintain a positive work environment.

What is the difference between Humane Society vs Animal Shelter Worker?

AspectHumane SocietyAnimal Shelter Worker
CredentialsMay require animal care certifications, background checksHigh school diploma, on-the-job training
Work EnvironmentNonprofit organization, community outreach, administrative tasksAnimal care facilities, hands-on animal handling
Employer & IndustryNonprofits focused on animal welfareMunicipal or private shelters

Humane Society organizations often focus on broader animal welfare initiatives, advocacy, and community education, while Animal Shelter Workers primarily handle daily care and intake of animals in shelters. Both roles involve caring for animals, but the Humane Society may also engage in outreach and policy work, whereas Shelter Workers focus on direct animal care and shelter operations.

What skills and qualifications are needed to work at the Humane Society?

To thrive as a Humane Society worker, you need a background in animal care, knowledge of animal welfare laws, and often a relevant degree or certification in veterinary technology, animal science, or a related field. Familiarity with shelter management software, basic medical equipment for animals, and animal handling tools is typically required. Compassion, strong communication, and problem-solving skills are vital for interacting with animals, colleagues, and the public. These abilities ensure the well-being of the animals, effective community outreach, and smooth shelter operations.

What cities near Rochester Hills, MI are hiring for Humane Society jobs?

Cities near Rochester Hills, MI with the most Humane Society job openings:

Humane Society jobs near you
Infographic showing various Humane Society job openings in Rochester Hills, MI as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $38,656 per year, or $18.6 per hour.

Customer Service Representative

Michigan Humane Society

Rochester, MI • On-site

$14.75 - $20/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 23 days ago

Job description

Job Title: Customer Service Representative
Location: Rochester Hills, MI
Hours: Part-Time
Who We Are:
Michigan Humane is a non-profit animal welfare organization dedicated to improving and saving lives through compassionate care, community engagement, and advocacy for animals. For over 140 years, Michigan Humane has been providing compassionate care and advocacy for animals in need, including rescue, rehabilitation, and adoption services. With a team of dedicated professionals and volunteers, Michigan Humane works tirelessly to protect and advocate for the animals and families within our communities.
Why Work with Us:
We're a mission-based organization, with a commitment to making a positive impact in the lives of animals and families within our communities. If this sounds like something you want to be a part of, we'd love to talk to you. In addition to being a part of an organization that truly makes a difference, there are plenty of additional reasons to consider joining us, including:

  • Competitive salary and benefits
  • Medical, Vision, and Dental Insurance
  • 403(b) Retirement Savings Account
  • Opportunities for professional development, growth, and continuing education
  • A positive and collaborative work environment
  • Work-life balance and flexible working hours (compressed work schedule option!)
  • Paid Time Off & Holidays
  • Human & Pet Bereavement
  • Clinic discounts to up to 75% off services for your own pet(s)
  • Relaxed dress code
  • Wellness program with professional counseling services available to employees
  • Animal food discount
  • Free or discounted adoption fees to adopt a new friend.
  • Sabbatical Policy
  • Uniform Allowance
  • Paid Parental Leave
  • Yearly performance reviews & employee engagement surveys
  • Student Loan Relief Eligibility through Public Service Loan Forgiveness (PSLF) Program
The Clinic Receptionist serves as the main point of contact with clients and the public via phone and in person at our clinics. The ideal candidate is friendly, professional, and compassionate with a drive to help animals and their owners.
Responsibilities:
  • Greet customers on the phone and in person in a friendly and professional manner.
  • Provides excellent customer service to clients by setting appointments, processing prescription refills and food orders, assisting them with payments, and explaining payment processes and options.
  • Check patients in for their appointments by locating medical records and confirming services to be performed and method of payment.
  • Check patients out following their appointments by preparing and reviewing invoices, verifying charges, taking payments, selling medications and prescription food, and reviewing aftercare instructions with clients.
  • Prepare patients for surgery admission by creating and locating medical records, reviewing medical history and preparing necessary paperwork such as release forms, cage cards, check-in sheets, ID collars, etc.
  • Properly register microchips.
  • Create medical records for all adopted animals and shelter animals needing medical care
  • Maintain lobby cleanliness and safety through general upkeep.
  • Promote Michigan Humane programs and general goodwill among clients and staff.
  • Attend special fundraising and adoption events as needed.
Qualifications:
  • Outgoing personality with strong customer service skills.
  • Exhibits compassion towards animals and their owners.
  • Show patience and understanding when communicating with clients.
  • Must be flexible and able to handle stress in a fast-paced work environment.

Join our team at Michigan Humane and make a positive impact, grow your skills and career, and be part of a compassionate and dedicated organization. Apply today!

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