Humana Call Center Jobs in Tennessee (NOW HIRING)

Become a part of our caring community
Join a Team That's Redefining Senior Primary Care: Humana's Primary Care Organization is one of the largest and fastest-growing senior-focused, Value Base Care providers in the country. With more than 340 centers across 15 states operating under the CenterWell and Conviva brands, we're transforming healthcare by placing seniors at the center of everything we do. We are looking for an Associate Medical Director to join our team full-time. This role is ideal for you if your compassionate, experienced clinician who succeeds in a collaborative, patient-centered environment and is committed to improving outcomes for adult and geriatric populations.

Area Medical Director Opportunity - Nashville, TN

You will work fully onsite in Nashville, TN. You will be reporting directly to Dr. Anitha Mullangi, Chief Medical Officer of Tennessee. We offer a unique opportunity to combine clinical practice with medical leadership, supporting five clinics in the Nashville market. The role structures approximately 40% direct patient care and 60% administrative and managerial responsibilities, allowing for both meaningful patient relationships and broad operational impact.

A few highlights of the opportunity include:

• Team-based care model focused on whole-person care, including physical, emotional, and social well-being
• Lower daily patient volume, allowing for more personalized care and stronger patient relationships
• Supportive and inclusive culture that values collaboration, innovation, and learning
• Work-life balance with PTO, minimal call responsibilities, and dedicated CME time

The Area Medical Director will:

• Partner with operational leadership to coordinate clinical and operational priorities.
• Support provider onboarding, offboarding, scheduling, workflow, and panel management.
• Oversee quality programs and clinician development
• Mentor physicians and nurse practitioners.
• Participate in performance reviews in collaboration with the CMO.
• Help with patient care coverage, clinician support, and monthly clinician meetings.
• Be a clinical representative for the market in committees and community-facing activities.
• This is an excellent opportunity for a physician leader who is passionate about outpatient medicine, continuity of care, quality improvement, and team development.

Use your skills to make an impact
Required Qualifications:

• Current and unrestricted medical license in the state of practice.
• Graduate of accredited MD or DO program of accredited university.
• Board Certification or Eligibility in Family Medicine, Internal Medicine or Geriatric Medicine with continued certification throughout employment.
• 3+ years' experience leading/supervising providers and APPs in a clinical setting.
• EMR proficiency or ability to become proficient in the existing EMR.

Preferred Qualifications:

• Active and unrestricted DEA license
• Five or more years of relevant experience.
• Experience managing Medicare Advantage panel of patients with understanding of Best Practice in coordinated care environment.
• Knowledge of Medicare guidelines and coverage.
• Knowledge of HEDIS quality indicators.

Additional Information:

Work Environment

• Compensation package including sign-on bonus, relocation assistance, and comprehensive benefits.
• Outpatient clinical setting.
• Standard schedule: Monday-Friday, 8:00 AM - 5:00 PM.
• This role is considered patient facing and is part of CenterWell's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.

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Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$310,000 - $368,500 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About Us
About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being.About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer atCenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.