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Hub Associate Jobs in Rio Rancho, NM (NOW HIRING)

HBO Billing Specialist

Albuquerque, NM · On-site

$18.75 - $25.25/hr

Adhere to all HUB International and HBO requirements and policies to support SOX compliance ... Associate or Bachelor's Degree * 1-2 years of previous accounting or billing experience

The Commercial Lines Practice Leader position is a critical leader for HUB Southwest and important ... and associates Strong visibility within the local and national insurance communities Highly ...

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Benefits: We offer competitive ...

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Hub Associate information

See Rio Rancho, NM salary details

$10

$27

$62

How much do hub associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for hub associate in Rio Rancho, NM is $27.72, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $33.46 per hour, depending on experience, location, and employer.

What is a hub associate?

A Hub Associate is responsible for managing and processing packages in a distribution or fulfillment center. Their duties typically include sorting, scanning, and loading shipments while ensuring accuracy and efficiency. They may also help maintain safety protocols and assist with inventory management. This role requires attention to detail, physical stamina, and the ability to work in a fast-paced environment.

What does a hub associate do?

A typical day for a Hub Associate involves receiving shipments, sorting packages according to their destinations, updating inventory records using warehouse management systems, and preparing outgoing orders for transit. You may also collaborate with drivers, supervisors, and other associates to resolve inventory discrepancies or expedite urgent shipments. The work is often fast-paced, requiring physical movement, attention to safety protocols, and frequent teamwork to meet shift deadlines. This hands-on environment offers opportunities to learn new logistics processes and develop valuable experience in supply chain operations.

What skills and qualifications are needed to be a hub associate?

To thrive as a Hub Associate, you need strong organizational skills, attention to detail, and a basic understanding of inventory management and logistics processes. Familiarity with warehouse management systems (WMS), barcode scanners, and shipping/receiving platforms is often required. Excellent teamwork, problem-solving, and clear communication are key soft skills that help you adapt in a dynamic warehouse environment. These skills ensure that packages and shipments are handled efficiently and accurately, supporting smooth supply chain operations.

What job categories do people searching Hub Associate jobs in Rio Rancho, NM look for?

The top searched job categories for Hub Associate jobs in Rio Rancho, NM are:

Infographic showing various Hub Associate job openings in Rio Rancho, NM as of August 2026, with employment types broken down into 20% Locum Tenens, 60% Full Time, and 20% Part Time. Highlights an 80% In-person, and 20% Remote job distribution, with an average salary of $57,648 per year, or $27.7 per hour.

HBO Billing Specialist

HUB

Albuquerque, NM • On-site

$18.75 - $25.25/hr

Full-time

Medical, Life

Posted 18 days ago


Key responsibilities

  • Process agency-bill invoicing transactions for Personal Lines and Commercial Lines accounts within Epic.

  • Monitor and manage HBO activities assigned via Epic, ensuring timely processing based on priority levels.

  • Review incoming Servicer activities for completeness and communicate with Servicers to ensure accurate billing.


Job description

Position Summary

The HBO Billing Specialist is responsible for processing agency-bill invoicing transactions within the HUB Billing Operation (HBO) West Region. Working directly within Epic, this role receives and processes !HBO activities assigned to them based on their designated Agency, Branch Code, or Profit Center. The HBO Billing Specialist partners closely with Servicers across the regional footprint to ensure complete and accurate billings, while adhering to established workflows, service standards, and quality controls. A strong communicator with a desire to learn, problem-solve, and be a proactive team player are essential to success in this role.

Responsibilities :

Complex Transaction Processing

  • Process agency-bill invoicing transactions for Personal Lines (PL) and Commercial Lines (CL) accounts

  • Execute routine billing transactions including new business, renewals, and endorsements within Epic

  • Coordinate premium financing transactions

  • Complete invoicing for all agency bill items for the designated region based on applicable workflows and service level standards

  • Enter transactions in Epic to match carrier documents and ensure proper coding

  • Ensure carrier invoices are sent to accounting (HFC) and attach generated invoices to the !HBO activity before recording back to the Servicer

Activity & Workload Management

  • Monitor and manage !HBO activities assigned via Epic home screen based on designated Agency, Branch Code, or Profit Center

  • Monitor and process Normal priority !HBO activities same day if submitted before 2:00 p.m., or within 24 hours

  • Process Urgent priority !HBO activities within 3 business hours

  • Meet individual productivity targets including activities, error rate, and reduction in NOCs

  • Adhere consistently to established workflows, service standards, and quality controls

  • Participate in the weekly team rotation across specialized focus areas

Servicer Partnership

  • Review incoming Servicer activities for completeness before processing

  • Flag and return incomplete submissions to Servicers to reduce downstream billing errors

  • Partner closely with Servicers across the regional footprint to ensure complete billings

  • Review account setup in Epic to ensure proper account screen setup

  • Communicate to Servicers when adjustments or additional information is needed to invoice policies

Compliance & Documentation

  • Maintain accurate billing documentation in activity notes and attachments

  • Double-check key transaction areas before finalizing every billing: Policy number, effective dates, PPE & ICO codes, commission %, and Pr/Br coding

  • Adhere to all HUB International and HBO requirements and policies to support SOX compliance

  • Escalate billing exceptions and complex issues to Senior Billing Specialists as needed

Qualifications

  • Strong attention to detail, accuracy, and problem-solving skills

  • Excellent communication skills and a proactive, positive attitude

  • Ability to plan, organize, and execute independently

  • Ability to manage high volumes of tasks efficiently within a structured environment

  • Ability to meet productivity and quality targets

Preferred

  • Associate or Bachelor's Degree

  • 1-2 years of previous accounting or billing experience

  • Experience with Applied Systems Epic (insurance broker management system)

  • Previous experience in insurance billing, insurance account management, or financial services

  • Insurance Broker License

ABOUT HUB INTERNATIONAL

Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From officeslocatedthroughout North America, HUB's vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit hubinternational.com.

Department Account Management & ServiceRequired Experience: 1-2 years of relevant experienceRequired Travel: No Travel RequiredRequired Education: High school or equivalent

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.

E-Verify Program

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting teamHUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.