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Hr Systems Operations Director Jobs (NOW HIRING)

Operations Director Full Time Acton, MA, US National Quality Assurance OPERATIONS DIRECTOR 1. Role ... Hire and train auditors and associates to NQA, USA's processes and system manual requirements. 2. ...

This role translates organizational policy into clear site-level systems and guidance, anticipates ... Responsibilities The Operations Director will perform the following roles and responsibilities:

The Operations Director will lead Behavior Technicians by coordinating training and compliance ... Proficiency in using technology platforms and systems for operational management. * Knowledge of ...

The Operations Director will lead Behavior Technicians by coordinating training and compliance ... Proficiency in using technology platforms and systems for operational management. * Knowledge of ...

The Operations Director role at Chick-fil-A West Paces Ferry will report directly to the Owner ... Develop and uphold operations systems & processes Qualifications : * 1-5 years Operations ...

This role translates organizational policy into clear site-level systems and guidance, anticipates ... Responsibilities The Operations Director will perform the following roles and responsibilities:

The Operations Director will lead Behavior Technicians by coordinating training and compliance ... Proficiency in using technology platforms and systems for operational management. * Knowledge of ...

The Operations Director will lead Behavior Technicians by coordinating training and compliance ... Proficiency in using technology platforms and systems for operational management. * Knowledge of ...

The Operations Director will lead Behavior Technicians by coordinating training and compliance ... Proficiency in using technology platforms and systems for operational management. * Knowledge of ...

New

The Operations Director will lead Behavior Technicians by coordinating training and compliance ... Proficiency in using technology platforms and systems for operational management. * Knowledge of ...

The Operations Director will lead Behavior Technicians by coordinating training and compliance ... Proficiency in using technology platforms and systems for operational management. * Knowledge of ...

Implement and monitor systems and tools to support operational excellence. Team Leadership and ... Stakeholder Collaboration Work closely with cross-functional teams (e.g., HR, finance, sales) to ...

The Operations Director will lead Behavior Technicians by coordinating training and compliance ... Proficiency in using technology platforms and systems for operational management. * Knowledge of ...

New

The Operations Director will lead Behavior Technicians by coordinating training and compliance ... Proficiency in using technology platforms and systems for operational management. * Knowledge of ...

The Operations Director will lead Behavior Technicians by coordinating training and compliance ... Proficiency in using technology platforms and systems for operational management. * Knowledge of ...

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How much do hr systems operations director jobs pay per year?

As of Sep 12, 2026, the average yearly pay for hr systems operations director in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

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Infographic showing various Hr Systems Operations Director job openings in the United States as of July 2026, with employment types broken down into 85% Full Time, 10% Part Time, 4% Contract, and 1% Nights. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $107,680 per year, or $51.8 per hour.

Operations Director

Acton, MA • On-site

ADP, Inc.
Recruiting and Staffing Services • 10K+ employees

Other

Posted 4 days ago


Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Operations Director

Full Time Acton, MA, US

National Quality Assurance

Job Description: OPERATIONS DIRECTOR

1. Role of the Department:

The function of the NQA, USA Operations department is to:

  • a. Ensure that assessment activities are performed in a highly professional and technical manner and that the customer's expectations are exceeded.
  • b. Hire and train auditors and associates to NQA, USA's processes and system manual requirements.
2. Job Purpose
  • a. Provide leadership to full-time and sub-contracted assessors throughout the areas that NQA, USA operates.
  • b. Will be technical resource to all staff and clients
  • c. Assist in the development of new internal/external processes.
  • d. Hires and trains staff in accordance with established corporate policies and procedures.
  • e. Performs other duties as assigned.
3. Qualifications and Experience:
  • a. 4 years quality related experience.
  • b. Bachelors degree or 4-10 years related experience and/or training.
  • c. Extensive knowledge of the NQA, USA internal/external processes.
  • d. Knowledge of industry standard requirements.
4. NQA, USA Organizational Chart:

(see controlled copy)

5. Management:

Reports to the General Manager

The Operations Director (OPD) is specifically required to:

  • a. Adhere to budgetary constraints
  • b. Establish and monitor company wide auditor/associate hiring plans
  • c. Ensure the integrity of the assessment process
  • d. Ensure proper auditor/assessor utilization and that scheduling of activities between regions is being effectively managed
  • e. Develop monthly metrics/indicators to measure Operation Department performance (including regions/international efforts)
  • f. Provide guidance on the use of the company CRM, EQM
  • g. Interface with the Business Unit Directors on training matters
  • h. Developing/supporting new initiative activities and standards
  • i. Coordination of company wide multi-site clients
  • j. Assist with future program development (e.g. new office database, new forms)
  • k. Overseeing Program Management execution (Program Manager as needed)
  • l. Assist with the Standard/Non-standard industry sector technical groups
  • m. Ensure the Business Units are properly supported/functioning
  • n. Communicate BUM/industry feedback to proper points of contacts
  • o. Oversee the file review process (Certificate, Surveillance, Triennial)
  • p. Oversee the contract review process
  • q. Implementing monthly operations meetings and providing continuous feedback
  • r. Attend and Present in the NQA, USA auditor conferences
  • s. Support development of Operations Bulletins
  • u. Ensure that auditor files maintain proper documents (i.e. confidentiality, etc.)
  • v. Oversee the progress of company projects program development, enhancement)
  • w. Providing input for the annual NQA, USA budget
  • x. Overseeing the company wide "Blue List"
  • y. Providing input to Quality Manager regarding Misuse of the Mark
  • z. Ensure that auditors/associates are effectively implementing the Systems Manual
  • aa. Modifying applicable sections of the Systems Manual
  • bb. Reviewing staff expense reports/time cards as needed
  • cc. Perform assessment activities as needed.
  • dd. Ensure completion of confidentiality form.
  • ee. Identify appropriate staff training needs.
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About ADP

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We're designing a better way to work, so you can achieve what you're working for. Consistently named one of the 'Most Admired Companies' by FORTUNE® Magazine, and recognized by DiversityInc® as one of the 'Top 50 Companies for Diversity,' ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. "Always Designing for People" means we're creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Roseland, NJ, US

Year founded

1949

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