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Hpc Support Engineer Jobs in Tennessee (NOW HIRING)

HPC Infrastructure Platform Engineer

Knoxville, TN · On-site

$102K - $134K/yr

... an HPC Infrastructure Platform Engineer to join the HPC Infrastructure group. The preferred ... Experience implementing and supporting highly available systems and services * Experience with ...

The Emerging Technology Computational Group facilitates ORNL goals through HPC systems engineering ... By providing design, deployment, optimization, monitoring, and tooling support across multiple ...

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Hpc Support Engineer information

What is an HPC Support Engineer?

An HPC (High Performance Computing) Support Engineer is a technical professional responsible for maintaining, troubleshooting, and optimizing supercomputing systems and clusters used in scientific research, engineering, and data-intensive applications. They assist users with software installation, job scheduling, and performance tuning, ensuring efficient operation of HPC resources. Their role often involves working with both hardware and software, collaborating with researchers, and providing technical support to resolve issues related to HPC environments.

What are some common challenges faced by HPC Support Engineers when assisting users with high-performance computing clusters?

HPC Support Engineers often encounter challenges such as troubleshooting complex software or hardware issues, optimizing user workloads for maximum efficiency, and managing resource contention among multiple users. They must balance providing prompt support to users while ensuring the stability and security of the cluster. Effective communication and a strong understanding of both the technical infrastructure and users' scientific workloads are essential for resolving issues and maintaining smooth operations.

What are the key skills and qualifications needed to thrive as an HPC Support Engineer, and why are they important?

To thrive as an HPC Support Engineer, you need strong knowledge of Linux/Unix systems, parallel computing, and networking, typically backed by a degree in computer science, engineering, or a related field. Familiarity with job schedulers (like Slurm), cluster management tools, and scripting languages, as well as relevant certifications such as Linux+, is highly beneficial. Excellent problem-solving skills, effective communication, and customer service orientation set outstanding candidates apart. These skills are vital for ensuring high-performance computing environments run efficiently and users receive prompt, expert support.

What is the difference between Hpc Support Engineer vs Network Support Engineer?

AspectHpc Support EngineerNetwork Support Engineer
Required CertificationsLinux, HPC, or vendor-specific certificationsCCNA, CompTIA Network+, Cisco certifications
Work EnvironmentHigh-performance computing clusters, research labsCorporate networks, data centers, ISPs
Industry UsageResearch, scientific computing, academiaTelecommunications, IT services, enterprise networks
Common Search/ComparisonYesYes

The main difference between an Hpc Support Engineer and a Network Support Engineer lies in their focus areas. Hpc Support Engineers specialize in maintaining and troubleshooting high-performance computing systems used in research and scientific environments, while Network Support Engineers focus on managing and supporting network infrastructure in corporate or service provider settings. Both roles require technical certifications and involve working with complex systems, but their environments and specific skill sets differ.

Infographic showing various Hpc Support Engineer job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, and 6% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

HPC Infrastructure Platform Engineer

Knoxville, TN • On-site

Cadre5
Software Development • 11 - 50 employees

$102K - $134K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday


Job description

Location: Knoxville, TN


Job Id:535


# of Openings:1


Founded in 1999 in the beautiful Smoky Mountains of East Tennessee, Cadre5 provides innovative technical solutions to our customers locally and nationally. Our Cadre5 Lab Partners division has partnered with The High-Performance Computing Systems Section within the National Center for Computational Sciences (NCCS) at Oak Ridge National Laboratory (ORNL) to recruit an HPC Infrastructure Platform Engineer to join the HPC Infrastructure group. The preferred candidate will possess commensurate knowledge, skills and abilities in addition to relevant education, certifications, experience and demonstrated ability to work as a member of a team.


NCCS Provides state-of-the-art computational and data science infrastructure coupled with dedicated technical and scientific professionals tackling large-scale problems across a broad range of scientific domains for accelerating scientific discovery and engineering advances. NCCS hosts the Oak Ridge Leadership Computing Facility (OLCF), one of the Department of Energy’s (DOE) National User Facilities which operates Frontier, the nation’s first exascale supercomputer.


ORNL delivers scientific discoveries and technical breakthroughs needed to realize solutions in energy and national security and provides economic benefit to the nation. This premier research institution located near Knoxville in Oak Ridge, TN, addresses national needs through impactful research and world-leading research centers.


This is a full-time, permanent position that can telecommute. The ideal candidate will be willing to relocate to the Knoxville, TN/Oak Ridge, TN area and work on-site as needed.


Why Cadre5?

  • Working with highly talented team members

  • Excellent medical insurance, including employer-paid benefits


Job Responsibilities:

  • Deploy, configure and manage HPC-scale services in a Linux environment, primarily RedHat and Rocky

  • Perform regular patches, updates and backups

  • Monitor systems using tools like Nagios and Grafana

  • Respond to and assist in troubleshooting issues


Kubernetes Administration and Automation:

  • Build and maintain foundational internal platforms and tools to enable the HPC Infrastructure team to reliably deploy, monitor and scale applications

  • Design standardized and automated workflow patterns, build and maintain CI/CD pipelines

  • Offer self-service, excellent documentation and assistance to HPC Infrastructure group members for efficient consumption of platform services

  • Develop, maintain and review high-quality code for internal tools using programming languages such as Python, Golang, or Rust

  • Define policies and procedures for automation and configuration management for the team and organization as a whole


Project Management and Leadership:

  • Lead small Infrastructure projects through the project lifecycle

  • Mentor and train junior staff, creating training documentation, holding knowledge sharing sessions, and fostering skill growth throughout the team

  • Propose and implement improvements to existing Infrastructure systems as well as new systems, processes and procedures


Basic Qualifications:

  • Bachelor’s degree in computer science or closely related field and a minimum of 5 years of experience in Linux systems and Kubernetes platform administration, or a master’s degree and a minimum of 4 years of experience in Linux systems and Kubernetes platform administration

  • An equivalent combination of education and experience will be considered

  • The ability to obtain and maintain a Department of Energy "Q" clearance is required. This requires US Citizenship.


Preferred Qualifications:

  • Excellent interpersonal/communication skills and the ability to work within a team

  • Strong experience designing, building and maintaining Kubernetes platform tools

  • Strong working knowledge of Linux system fundamentals and common network protocols

  • Programming and scripting skills in common languages such as Python and bash

  • Understanding of versioning and code review tools like GitHub and GitLab

  • Experience implementing and supporting highly available systems and services

  • Experience with configuration management tools such as Puppet or Ansible

  • Experience deploying and maintaining virtual environments using VMWare

  • Experience deploying, maintaining and troubleshooting a variety of infrastructure services such as OpenLDAP, DNS, DHCP, etc.

  • Ability to plan, prioritize and complete assigned projects with minimal supervision



  • Cadre5 offers excellent pay and benefits, to include full medical, dental, and vision coverage coupled with 401K match, 15 days PTO, and 10 holidays.


Cadre5 is an equal opportunity employer.


All qualified applicants, including individuals with disabilities and protected veterans, are encouraged to apply.


Cadre5 is an E-Verify Employer.

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About Cadre5

Sourced by ZipRecruiter

Industry

Software development

Company size

11 - 50 Employees

Headquarters location

Knoxville, TN, US

Year founded

1999