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Hp Service Technician Jobs in Decatur, GA (NOW HIRING)

Inside Sales Representative

Austell, GA · On-site

$50K - $150K/yr

Previous telemarketing, customer service, or related phone work experience preferred, but we will ... Lastly, we are proud to have trained, certified technicians who have been helping keep our ...

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Hp Service Technician information

See Decatur, GA salary details

$12

$23

$35

How much do hp service technician jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for hp service technician in Decatur, GA is $23.16, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $26.06 per hour, depending on experience, location, and employer.

What is an HP Service Technician?

HP Service Technicians are professionals who specialize in installing, maintaining, and repairing Hewlett-Packard (HP) products such as computers, printers, and other hardware. They diagnose technical issues, perform necessary repairs or replacements, and provide technical support to customers. HP Service Technicians may work at authorized service centers, on-site at customer locations, or remotely. Their goal is to ensure that HP devices operate efficiently and to help customers resolve any hardware or software problems they encounter.

What are the key skills and qualifications needed to thrive as an HP Service Technician, and why are they important?

To thrive as an HP Service Technician, you need strong technical knowledge of HP hardware, troubleshooting abilities, and typically a relevant technical certification such as CompTIA A+ or HP Accredited Technical Associate. Familiarity with diagnostic tools, firmware upgrades, and HP’s proprietary service management systems is essential. Excellent customer service, clear communication, and time management are critical soft skills for building trust and efficiently resolving client issues. These skills and qualities ensure reliable repairs, customer satisfaction, and efficient service delivery in a technical support environment.

What are some common challenges faced by HP Service Technicians when working on-site, and how can they be addressed?

HP Service Technicians often encounter challenges such as diagnosing complex hardware issues, navigating varying client environments, and managing time effectively across multiple service calls. To address these, it's important to stay updated on product training, utilize diagnostic tools provided by HP, and maintain strong communication with both the support team and clients. Building a solid troubleshooting process and being adaptable to different workplace settings can greatly enhance efficiency and customer satisfaction.

What is the difference between Hp Service Technician vs Printer Technician?

AspectHp Service TechnicianPrinter Technician
CertificationsHP certifications, A+ certificationCompTIA A+, manufacturer-specific printer certifications
Work EnvironmentOn-site, repair shops, client locationsOn-site, repair shops, client locations
Industry UsagePrimarily in IT and technology sectorsPrimarily in office equipment and printing services

Hp Service Technicians and Printer Technicians often share certifications and work environments, focusing on repairing and maintaining printing and computer hardware. The main difference lies in their specialization: Hp Service Technicians focus on HP products, including computers and printers, while Printer Technicians may work on various brands and types of printers. Both roles require technical skills and certifications, and they are commonly employed in similar settings.

Inside Sales Representative

Austell, GA • On-site

North Light Color
Printing and Printing Services • 51 - 200 employees

$50K - $150K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago


Job description

MUST HAVE PHONE SALES EXPERIENCE!

North Light Color is looking for an Inside Sales Representative. This is an incredible opportunity for a motivated person who enjoys relationship building, managing customer accounts, developing new business, and enjoys building long term residual income that provides limitless income potential.

Job Description

If you are a highly competitive and personable individual who is interested in a sales career with an established and industry-leading company, North Light Color is looking for you. We are one of the top leaders in digital print solutions, supplies, and technology offerings in the country.

Key Responsibilities

Field incoming and make outgoing calls to and from commercial customers and assist them with supply orders, advise them on sales, promotions, and new product releases. You will also be expected to provide consultation in order to understand where challenges exist in their business, and present solutions to resolve their challenges so North Light Color becomes their vendor of choice.

Perform data entry of required customer information into company system in order to create and maintain an ongoing sales database.

As An Inside Sales, You Will Receive
• Competitive Compensation, Commissions, and Bonuses
• Medical, dental and vision coverage
• 401(k) w/ company match
• Paid Vacation
• High Energy and Successful Work Environment

Requirements
Specific qualifications for the Inside Sales position include
• Previous telemarketing, customer service, or related phone work experience preferred, but we will train the right individual
• Good sales skills, particularly with strong upselling and closing abilities
• Strong customer service skills
• Ability to consistently meet and exceed sales quotas
• Willingness and ability to learn High energy personality and a fun and positive attitude
• Passion for technology

In addition to our inside-sales position, we are looking for candidates to join our equipment sales team. We are ideally looking for candidates with a minimum 5 years sales experience. A knowledge of the large-format printing industry is not required but would be a big plus. Although this position does entail a lot of phone sales, candidate would also need to be comfortable with face-to face selling, with strong CRM skills experience. Equipment packages start at just a few thousand dollars, but can be over $300,000.00. Experience with sales of this size is helpful.

Company Description

We are a leading supplier in the wide-format/large-format/grand-format digital printing industry, offering an array of top manufacturers' printers, cutters, laminators, welders and other equipment to the print and sign industry, including those from HP/Scitex, Mimaki, Epson, Seiko, Summa, Zund, Graphtec and much more!

We also have the largest offering of printable media products and supplies from all of the industry's best vendors. Our demo floor is a production facility in which we offer overflow and out-of-capacity printing services to our customers: sign shops, print production facilities, and anything in-between. Lastly, we are proud to have trained, certified technicians who have been helping keep our customers' printers and equipment up and running for over 15 years now.

North Light Color has three offices in the US (Minneapolis, Chicago, Atlanta), and several satellite master distributor warehouses all over the country. Feel free to check out our website: www.northlightcolor.com