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Houzz Jobs in Boca Raton, FL (NOW HIRING)

Houzz information

Is Houzz a good company to work for?

Houzz offers roles in the home design and remodeling industry, often emphasizing collaborative work environments and creative skills. Employee reviews indicate varying experiences, with some citing good benefits and growth opportunities, while others mention workload and management concerns. As with any company, individual experiences may differ based on role and location.

What is a Houzz job?

A Houzz job typically refers to a role at Houzz, a platform specializing in home remodeling and design. Employees at Houzz work in various departments, including sales, customer service, marketing, engineering, and product development. The company connects homeowners with professionals such as architects, contractors, and interior designers. Jobs at Houzz often involve assisting users with finding design inspiration, managing projects, or utilizing Houzz's business tools.

What are the key skills and qualifications needed to thrive in the Houzz position, and why are they important?

To thrive in a Houzz-related role, you need expertise in online marketplace management, digital marketing, and interior design or home remodeling knowledge, often supported by a relevant degree or professional experience. Familiarity with CRM systems, content management platforms, and tools such as Google Analytics or Photoshop is often required. Strong communication, customer service, and project management skills help candidates excel in a collaborative, fast-paced environment. These skills and qualifications are vital for effectively connecting homeowners with professionals and resources, driving user engagement, and supporting growth on the Houzz platform.

What jobs pay 4000 a week without a degree?

High-paying jobs that can pay around $4,000 a week without a degree include roles such as real estate brokers, commercial pilots, sales managers, and certain skilled trades like electricians or plumbers with experience. These positions often require specialized skills, certifications, or extensive experience rather than formal college degrees.

What jobs pay $500,000 a year in the US?

High-paying jobs that can reach or exceed $500,000 annually include roles such as senior executives (CEOs, CFOs), specialized surgeons, investment bankers, and top-tier lawyers. These positions often require advanced degrees, extensive experience, leadership skills, and may involve long hours or high stress. Compensation varies based on industry, location, and company size.

What does Houzz do?

Houzz is a platform that connects homeowners with home improvement professionals, such as architects, designers, and contractors. It offers tools for browsing project ideas, reading reviews, and communicating with service providers, often requiring knowledge of digital marketing and project management. The platform also provides a marketplace for products and services related to home renovation and design.

What are the typical daily tasks for someone working in a Houzz role?

Professionals working at Houzz typically spend their days managing client or vendor relationships, curating and updating content on the platform, and analyzing site engagement metrics to improve user experience. They may also assist with digital marketing campaigns, collaborate closely with design professionals, or troubleshoot customer inquiries. The role often involves cross-functional teamwork with sales, design, and technology teams to drive ongoing improvements. This dynamic and collaborative setup ensures that employees are constantly learning and contributing to the overall success and innovation of the Houzz platform.

What are popular job titles related to Houzz jobs in Boca Raton, FL? For Houzz jobs in Boca Raton, FL, the most frequently searched job titles are:
What job categories do people searching Houzz jobs in Boca Raton, FL look for? The top searched job categories for Houzz jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Houzz jobs? Cities near Boca Raton, FL with the most Houzz job openings:
Infographic showing various Houzz job openings in Boca Raton, FL as of July 2026, with employment types broken down into 85% Full Time, 10% Part Time, and 5% Contract. Highlights an 85% Physical, and 15% Remote job distribution.

Call Center Manager

NATIONAL FLOORS DIRECT INC

Boca Raton, FL • On-site

$58K - $68K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 15 days ago


Job description

Overview:

National Floors Direct is a direct-to-consumer Carpet and Flooring Specialty Service. We deliver the customer experience and expertise of a High End Floor Covering Specialty Store directly to our customers’ home. This revolutionary approach to satisfying the floor covering needs of homeowners is part of our commitment to the customer experience.

We are currently seeking a highly motivated and adaptable Call Center Manager to lead our rapidly growing team. We have an amazing web presence, recognizable brand, great reputation, and top notch customer reviews due in part to great Call Center Representatives.

In this role, you will be a leader, a crucial customer touch point, and a representative of the National Floors Direct brand. You will be responsible for receiving inbound calls and making outbound calls from customers regarding their needs and purchase of new floor-coverings.

Responsibilities:

• Managing, leading, and engaging a mid-sized team.

• Handling inbound calls and making outbound calls.

• Engaging with prospective customers regarding their floor covering needs.

• Passionate about delivering a great customer experience.

• Providing a positive and informative customer experience.

• Use internal tools to document all customer touch points and communications.

• Availability to weekends.

• Ability to build rapport with customers.

• Contribute to the achievement of team goals and outcomes.

• Participate in regular training and development meetings as required.

• Represent the brand in line with our mission of delivering an amazing customer experience.


Qualifications:

• 5+ years of Call Center, Customer Service, or other customer facing experience.

• 3+ year of leadership experience.

• Familiarity with Customer Relationship Management (CRM) software and best practices.

• Technologically proficient,

• Excellent listening and communication skills.

• Must possess a positive, can-do attitude.


Benefits and Compensation:

• Performance Bonuses

• 100% Paid Training

• Medical Insurance

• Dental Insurance

• Vision Insurance

• Flexible Schedules

• Employee Discounts

• Paid Time Off (PTO)

• 401k


What Our Employees Say About Us?

• Indeed Employee Reviews: 88%

• Glassdoor Employee Reviews: 96%


What Our Customers Say About Us?

• Consumer Affairs Customer Reviews: 90%

• Trustpilot Customer Reviews: 90%

• Houzz Customer Reviews: 94%

• Google Customer Reviews: 94%


How Our Call Center Managers Are Set Up For Success?

• Ongoing Training

• Learning and Development

• Career Pathing

• Opportunities for Growth

This a fantastic opportunity for all, focused, driven, and motivated professionals looking for an opportunity to develop with a growing organization. We take pride in investing in, training and developing our people. There are opportunities for career development within the Call Center function, as well as the organization as a whole. If you are committed to achieving your personal and professional goals – all while having the flexibility to design your own schedule, this could be the best next career step for you.

National Floors Direct is committed to equal opportunity in all conditions of employment, for all employees and all job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. National Floors Direct also complies with all applicable national, state and local laws governing nondiscrimination in employment.