Housing Programs Manager Jobs in Jackson, TN (NOW HIRING)

Residence Life Coordinator

Housing Program Support

Job # 555047

Application Review in Process - Open Until Filled

At Cal Poly Humboldt, bold hearts and open minds shape the future.

Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world.

Cal Poly Humboldt is proud to have more than 6,200 students of all backgrounds spread across 58 majors, 14 graduate programs, and 4 credential programs - all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt.

Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field.

(Job # 555047) Student Services Professional II, Residence Life Coordinator, CSU Classification Salary Range: $5,083 - $7,228 per month, Anticipated Hiring Salary: $5,083 per month. Final salary placement is commensurate with experience, internal equity, and budget considerations.  This is a full-time, benefited, exempt, 12-month, permanent position with a one-year probationary period in the Housing Support Program Department. This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 15 paid holidays per year. Additional benefits information can be found at https://www.humboldt.edu/hr/employee-benefits.

Position Summary:

Professional, full-time, live-in position in Residence Life. Responsible for student, community, and social justice advocacy within the residence halls; comprehensive oversight of 8 - 21 student leaders, including one Student Assistant, and oversight for learning communities in the Housing & Residence Life areas. This position is responsible for coordinating housing initiatives that foster curricular and co-curricular engagement among students living on campus. Involvement with professional associations, university committees, events, and functions is strongly encouraged and supported. Educators interested in working with a socially just, team-oriented, academically centered, and environmentally responsible organization are strongly encouraged to apply.

Key Responsibilities:

Student Staff Supervision and Community Development - 40%

• Hire and train Resident Advisors (RA), and Lead Resident Advisor
• Plan and organize on-going staff training.
• Conduct bi-annual student staff evaluations.
• Create and oversee duty schedule.
• Monitor job performance through weekly meetings.
• Implement Housing community development model in your area.
• Program tracking and assessment
• Maintain budgets for staff and area councils.
• Maintain a strong and visible community presence in respective areas.
• Support the mission and goals of Residence Life
• Collaborate with campus partners to provide educational and community development programming in the halls

Community Action Conference (Student Behavior Management for a specific area) - 20%

• Review and explain Housing and University policy.
• Review Incident Reports
• Hold Community Action Conference promptly to determine responsibility in an incident and issue a finding.
• Complete documentation regarding Community Action Conference findings (letters, database, etc.)
• Mediate high-level roommate conflicts

Professional Staff Team Member - 10%

• Attend weekly Residence Life Team meetings, monthly Department meetings, and other meetings as needed.
• Develop, implement, and participate in professional development training.
• Serve on department committees as needed.
• Represent the Housing & Residence Life by serving on university wide committees.
• Serve as a positive role model and mentor for new team members

Duty and Crisis Response - 5%

• Respond to emergencies and other crises which may require driving to remote locations.
• Serve as initial point of contact for emergency personnel.
• On call duty rotation
• Provide regular updates regarding incidents that occur while serving on duty

Resident Advocate - 5%

• Facilitate problem solving meetings amongst residents.
• Act as a resource and provide referrals as needed.
• Provide academic advising and assistance

Advise Student Groups - 5%

• Advise area council(s)
• Attend council meetings.
• Provide guidance and mentorship to volunteer student staff.
• Meet regularly with the president and/or executive board of the council

Oversee Facilities - 5%

• Work with custodial, grounds, and maintenance staff to ensure a safe and clean living area.
• Meet with custodial, grounds, and maintenance staff in the area as needed.
• Follow-up on building damage issues as appropriate

Administrative - 5%

• Complete weekly and annual reports
• Assist with the professional staff hiring process.
• Complete and submit all necessary budgetary paperwork.
• Other tasks as assigned

Other Duties as Assigned - 5%

Knowledge, Skills, and Abilities Associated with this Position Include:

Working knowledge of:

• Practices, procedures, and activities related to student services programs.

General knowledge of:

• Methods and problems of organizational and program management
• Research and interview techniques
• Principles of individual and group behavior

Skills:

• Solid administrative and organizational skills
• Effective interpersonal and intercultural communication skills
• Computer proficiency

Ability to:

• Interpret and apply program rules and regulations.
• Use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements.
• Obtain factual and interpretative information through interviews
• Reason logically
• Collect, compile, analyze and evaluate data and make verbal or written presentations based on these data.
• Advise students individually and in groups on routine matters where required.
• Recognize multicultural, multi-sexed and multiaged value systems and work accordingly.
• Establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts.
• Rapidly acquire a general knowledge of Cal Poly Humboldt's overall operation, functions, and programs
• Make decisions and carry through actions having implications with regard to other program or service areas.
• Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office.

Minimum Qualifications:

1. Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities listed above may be substituted for the required education on a year-for-year basis.
2.  Experience: Possession of the knowledge and abilities typically is demonstrated through the following Experience requirements. Two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master's degree in a job-related field may be substituted for one year of professional experience.
3. Valid CA class C driver's license.

Preferred Qualifications:

1. Master's Degree in Student Affairs Administration, College Student Personnel, Higher Education, Counseling, Sociology, Social Work or other related field
2. Experience working with on-campus housing and advising special interest groups (non-traditional, cultural, LGBTQQIA, etc.)
3. Ability to speak Spanish

Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button:

• Letter of Interest
• Resume or Curriculum Vitae
• Contact information for at least three supervisory references

Application Deadline: This position is open until filled. 

Any inquiries about this recruitment can be directed to careers@humboldt.edu or Cal Poly Humboldt's Human Resources Office at (707) 826-3626.

We acknowledge that Cal Poly Humboldt is located on the unceded lands of the Wiyot people, where they have resided from time immemorial. We encourage all to gain a deeper understanding of their history and thriving culture. As an expression of our gratitude, we are genuinely committed to developing trusting, reciprocal, and long-lasting partnerships with the Wiyot people as well as all of our neighboring tribes. Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies.

Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply.

Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed.

CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measure established by each campus. The systemwide policy can be found at CSU Vaccination Policy and any questions you have may be submitted to hr@humboldt.edu.

Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a "Campus Security Authority", pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment.

CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS)

Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information.  Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position.

All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, the Cal Poly Humboldt provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. Cal Poly Humboldt complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California's Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU's Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retali...