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Housing Case Manager Jobs in Oak Ridge, TN (NOW HIRING)

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Housing Case Manager information

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How much do housing case manager jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for housing case manager in Oak Ridge, TN is $21.29, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $22.98 per hour, depending on experience, location, and employer.

What is a housing case manager?

Housing Case Managers are professionals who assist individuals and families in securing and maintaining stable housing. They work with clients to assess their needs, develop individualized housing plans, connect them with resources such as financial assistance or supportive services, and advocate on their behalf with landlords and agencies. Housing Case Managers often serve populations at risk of homelessness or those transitioning out of shelters, ensuring ongoing support and helping clients achieve long-term housing stability.

What does a housing case manager do?

A housing case manager provides services to adults and at-risk youth who are homeless or otherwise in need by assisting them throughout the process of applying for program assistance and finding a safe and affordable apartment or house. As a housing case manager, you provide emotional support to clients while helping them plan their finance and life goals through a structured program. Qualifications include previous work experience with low-income families, mental health services, or misguided youth. You must understand the resources and systems available through city, state, or national organizations and have a compassionate nature to help people progress from being homeless to becoming self-sufficient.

What are the key skills and qualifications needed to thrive as a housing case manager, and why are they important?

To thrive as a Housing Case Manager, you need a solid background in social work or human services, case management experience, and often a relevant degree such as a bachelor's in social work or a related field. Familiarity with client management databases, housing assistance programs, and government regulations is typically required. Strong interpersonal skills, cultural competence, and problem-solving abilities help build trust and effectively support diverse clients. These skills are crucial for navigating complex housing systems, securing resources, and promoting long-term housing stability for clients.

What are the typical challenges faced by housing case managers when supporting clients with diverse backgrounds?

Housing Case Managers often work with clients from a wide range of backgrounds, many of whom may be experiencing homelessness, mental health issues, or financial instability. One common challenge is building trust with clients who have experienced trauma or systemic barriers, which requires patience and strong interpersonal skills. Additionally, navigating complex housing systems and coordinating with multiple service providers can be demanding, requiring excellent organizational abilities and advocacy skills. Despite these challenges, the role is highly rewarding, as Case Managers play a vital part in helping individuals and families achieve housing stability.

What cities near Oak Ridge, TN are hiring for Housing Case Manager jobs?

Cities near Oak Ridge, TN with the most Housing Case Manager job openings:

Infographic showing various Housing Case Manager job openings in Oak Ridge, TN as of August 2026, with employment types broken down into 83% Full Time, 16% Part Time, and 1% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $44,293 per year, or $21.3 per hour.

Case Manager, KnoxWorx

Knoxville Leadership Foundation

Knoxville, TN โ€ข On-site

$19 - $24.50/hr

Full-time

Posted 18 days ago


Job description

Description:

Our Mission:   Knoxville Leadership Foundation (KLF) serves the Knoxville area by connecting communities of resource with communities of need, while reconciling people to Jesus Christ and to each other.  


Purpose of Position:  The KnoxWorx Case Manager is a full-time position dedicated to providing support, guidance, and connection for program participants as they pursue professional goals. The Case Manager is the primary point of contact for participants while active in training and into follow-up periods. This position will provide direct coordination of services and opportunities for participants available within the KnoxWorx Program and in the community, through partnership. This position will work with KnoxWorx participants who have dropped out of high school and/or are justice-involved. 


Responsibilities: 

  • Maintain an ongoing caseload of program participants in active programming as well as follow-up periods, acting as the primary point of contact between participant and the KnoxWorx program.  
  • Guide and conduct comprehensive intakes and assessments as well as develop a personalized Individual Development Plan (IDP) for each participant accepted into the KnoxWorx program. Goals included will be related to health, housing, transportation, training, career pathways, employment and more.
  • Build strong rapport with participants meeting at regular intervals to evaluate progress towards all goals outlined in the IDP making modifications, as needed, with a commitment to their progress and success.  
  • Assist participants navigating barriers, including re-entry barriers to employment alongside participants transitioning from area detention centers into the Knoxville community.  Coordinate supportive services directly, or through referrals.
  • Assist participants in building support networks with other peers, mentors, training providers, employers and family. Proactively work with participants to address personal and professional barriers to employment. 
  • Commitment to successful participant training, working closely with KnoxWorx Training Staff to support and guide participants to be successful in training environments. This may include processing feedback from trainers with participants, reinforcing areas needing growth. 
  • Commitment to successful participant placement, working closely with KnoxWorx Placement Staff and initiating effective connections and onboarding for participants to further training (post-secondary, on-the-job etc) and/or employment opportunities. Provide ongoing support for retention.
  • Work closely with staff from other KLF Programs (Counseling and Resource Center) to support participant work in trauma, addiction, mental health and other significant barriers as it relates to case management plan goals and program outcomes. 
  • Process all inquiries and applications in a timely manner.  
  • Maintain accurate and up-to-date files and electronic records for all program participants; assist leadership and grants teams with reporting as needed. 
  • Perform other duties as assigned 
Requirements:

Qualifications: 

Bachelor’s degree or equivalent experience; Experience with case management role and individuals with current/past legal involvement. Strong time management, organization, administrative and interpersonal skills. Strong knowledge of community resources preferred. 

*This position transports program participants. A driving record will be reviewed by our insurance company. Any violations need to be discussed during the interview process  

Competencies Required: 

To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position. 

· Adaptability: adapts to changes in the work environment, manages competing demands and can deal with foundation growth, frequent change, delays, and unexpected events 

· Analytical/Problem Solving: Gathers and analyzes information skillfully, resolving problems in a timely manner 

· Communication: maintains confidentiality, remains open to others’ ideas, and exhibits willingness to try new things. Strong written      and oral skills 

· Planning/Organizing: prioritizes and plans work activities, uses time efficiently and develops realistic action plans 

· Quality control: demonstrates accuracy and thoroughness and monitors own work to ensure quality 


Physical Requirements: 

· Prolonged periods sitting at a desk and working on a computer 

· Prolonged periods standing outside on active worksites 

· Bending and twisting. 

· Must be able to lift up to 50 pounds at times. 


For more information on Knoxville Leadership Foundation and our initiatives please visit https://klf.org/