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Hourly Valve Customer Support Jobs in Bothell, WA

Home Depot

Store Support

Bothell, WA · On-site

$20.50 - $22.50/hr

Direct customer or vendor interaction is sometimes required for these positions. Whether directing ... FT hourly will be eligible for 40 hours of paid vacation time after 6 months of continuous service;

Home Depot

Store Support

Bellevue, WA · On-site

$20.50 - $22.50/hr

Direct customer or vendor interaction is sometimes required for these positions. Whether directing ... FT hourly will be eligible for 40 hours of paid vacation time after 6 months of continuous service;

Home Depot

Store Support

Issaquah, WA · On-site

$21 - $23/hr

Direct customer or vendor interaction is sometimes required for these positions. Whether directing ... FT hourly will be eligible for 40 hours of paid vacation time after 6 months of continuous service;

Home Depot

Store Support

Redmond, WA · On-site

$20.50 - $22.50/hr

Direct customer or vendor interaction is sometimes required for these positions. Whether directing ... FT hourly will be eligible for 40 hours of paid vacation time after 6 months of continuous service;

Home Depot

Store Support

Bothell, WA

$16.75 - $21/hr

Direct customer or vendor interaction is sometimes required for these positions. Whether directing ... FT hourly will be eligible for 40 hours of paid vacation time after 6 months of continuous service;

Home Depot

Store Support

Bellevue, WA

$17 - $21.25/hr

Direct customer or vendor interaction is sometimes required for these positions. Whether directing ... FT hourly will be eligible for 40 hours of paid vacation time after 6 months of continuous service;

Home Depot

Store Support

Issaquah, WA · On-site

$17.25 - $21.50/hr

Direct customer or vendor interaction is sometimes required for these positions. Whether directing ... FT hourly will be eligible for 40 hours of paid vacation time after 6 months of continuous service;

Home Depot

Store Support

Poulsbo, WA · On-site

$15.25 - $19.25/hr

Direct customer or vendor interaction is sometimes required for these positions. Whether directing ... FT hourly will be eligible for 40 hours of paid vacation time after 6 months of continuous service;

360 Direct Access

Product Support Engineer

Redmond, WA · On-site

Overtime is paid at 1.5 times the regular hourly rate for hours worked over 40 in a workweek. SUMMARY The Product Support Engineer delivers exceptional technical support to customers, connecting ...

360 Direct Access

Product Support Engineer

Redmond, WA · Hybrid

Overtime is paid at 1.5 times the regular hourly rate for hours worked over 40 in a workweek. SUMMARY The Product Support Engineer delivers exceptional technical support to customers, connecting ...

Home Depot

Store Support

Silverdale, WA · On-site

$18.50 - $20.50/hr

Direct customer or vendor interaction is sometimes required for these positions. Whether directing ... FT hourly will be eligible for 40 hours of paid vacation time after 6 months of continuous service;

Home Depot

Store Support

Poulsbo, WA · On-site

$18.50 - $20.50/hr

Direct customer or vendor interaction is sometimes required for these positions. Whether directing ... FT hourly will be eligible for 40 hours of paid vacation time after 6 months of continuous service;

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All JobsHourly Valve Customer Support JobsHourly Valve Customer Support Jobs in Bothell, WA

Hourly Valve Customer Support information

See Bothell, WA salary details

$12

$23

$34

How much do hourly valve customer support jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for hourly valve customer support in Bothell, WA is $23.41, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $26.06 per hour, depending on experience, location, and employer.

What does an hourly Valve Customer Support do?

An Hourly Valve Customer Support representative assists customers with inquiries, technical issues, and troubleshooting related to Valve products and services. They typically handle support tickets, answer questions about accounts, help resolve problems with games or purchases, and provide guidance on using Valve's platforms like Steam. These representatives work on an hourly basis and are essential in ensuring a positive customer experience, often communicating via chat, email, or phone.

What are the key skills and qualifications needed to thrive as an hourly Valve Customer Support?

To thrive as an Hourly Valve Customer Support representative, you need strong product knowledge, troubleshooting abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic technical documentation is typically required. Excellent communication, patience, and problem-solving skills set top performers apart in this role. These skills ensure efficient issue resolution, customer satisfaction, and effective support for technical products.

What are some common challenges faced by hourly Valve Customer Support, and how can they be managed effectively?

Hourly Valve Customer Support representatives often encounter challenges such as managing high volumes of customer inquiries, troubleshooting complex technical issues with valve products, and ensuring timely resolutions. To handle these effectively, it's important to stay organized, use available knowledge bases, and communicate clearly with both customers and technical teams. Regular training on new product updates and collaboration with engineering or maintenance staff can also help representatives provide accurate solutions and improve customer satisfaction.

What is the difference between Hourly Valve Customer Support vs Valve Service Technician?

AspectHourly Valve Customer SupportValve Service Technician
CredentialsHigh school diploma or equivalent; technical certificationsTechnical certifications; specialized training in valve repair
Work EnvironmentCustomer service centers, offices, remote supportIndustrial sites, repair shops, on-site at client facilities
Employer & Industry UsageManufacturers, industrial plants, service providersIndustrial equipment companies, maintenance firms
Common Search & ComparisonCustomer support roles, technical supportValve repair, field service roles

Hourly Valve Customer Support primarily focuses on assisting customers via phone or remote support, handling inquiries, and troubleshooting. Valve Service Technicians perform hands-on repairs and maintenance on valves at industrial sites. While both roles require technical knowledge, support roles emphasize communication skills, whereas technicians focus on physical repairs and diagnostics.

What are popular job titles related to Hourly Valve Customer Support jobs in Bothell, WA?

For Hourly Valve Customer Support jobs in Bothell, WA, the most frequently searched job titles are:

What job categories do people searching Hourly Valve Customer Support jobs in Bothell, WA look for?

The top searched job categories for Hourly Valve Customer Support jobs in Bothell, WA are:

What cities near Bothell, WA are hiring for Hourly Valve Customer Support jobs?

Cities near Bothell, WA with the most Hourly Valve Customer Support job openings:

Hourly Valve Customer Support jobs near you
Infographic showing various Hourly Valve Customer Support job openings in Bothell, WA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $48,691 per year, or $23.4 per hour.

Support Technician I - Temporary Contract

Seagull Software

Redmond, WA • On-site

$22.30 - $24.50/hr

Contractor

Posted 15 days ago

Job description

WHO WE ARE
Seagull Software, LLC, is a global leader in real-time, item-level visibility and label management solutions, dedicated to powering the world’s most complex supply chains with innovative tools for traceability, authentication, and automated inventory management. Our BarTender™️ platform enables businesses across all industries to design, manage, print, and automate the production of labels, barcodes, and RFID tags, ensuring seamless tracking and compliance for over 100 billion unique identifiers each year. Leveraging the Mojix™️ high-security, scalable SaaS traceability platform, Seagull delivers end-to-end intelligence, harmonizing data to drive operational efficiency, enhance customer experiences, and reduce risk. Learn more at www.seagullsoftware.com. 
 
We’re a growing, profitable, mid-size business with over a 40-year history of leading in our field. Headquartered in Redmond, Washington, with offices across the United States, Europe, and Asia, Seagull empowers businesses worldwide to keep their products moving, traceable, and safe. You’ll work with global, talented, and diverse teams, passionate about what they do and its impact on everyone, everywhere. Join us and help shape the way the world works. 
 
LOCATION / WORK HOURS
This is a 3-month contract position working remotely in the US. Shift hours are from 7:00 AM - 3:30 PM EDT. Some infrequent, on-call weekend work may be required. 
JOB SUMMARY
You are a self-motivated, customer support professional with strong computer aptitude. You are dedicated to providing outstanding bilingual customer service and eager to learn new technical skills to make a real difference in a growing, international company. You are a strong team player who appreciates excellence, who is passionate about their work and fair in their interactions with people.
ESSENTIAL JOB FUNCTIONS / RESPONSIBILITIES
As a direct contractor on our collaborative Technical Support Team, you will be the first line of communication with our external customers, providing technical assistance on Seagull Software on-prem and SaaS solutions and printer drivers. We consider our technical support to be a vital part of the products we sell and want it to be the best.  
 You will:
  • Be the first point of contact with external customers over email, chat, and phone.
  • Provide support to customers by identifying, troubleshooting, and resolving technical issues relating to our enterprise software and third-party applications.
  • Escalate issues to higher support tiers, as needed.
  • Research and answer miscellaneous questions about software capabilities from resellers and end users.
  • Identify and record details about support tickets and contribute to the documentation and the Knowledge Base.
  • Play a vital role in suggesting improvements to our product.
  • Work closely with other departments, including Engineering, IT, QA and Sales.
  • Take on special tasks and projects, such as report writing, product documentation, suggest improvements for our products and programming.
  • Above all, provide a World-Class customer experience.
REQUIRED EXPERIENCE, SKILLS & ABILITIES
  • 2+ years’ prior experience as a technical support representative, demonstrating excellent customer service and troubleshooting skills.
  • Strong knowledge of Windows operating systems.
  • Technical aptitude, with the ability to quickly learn and work with new software.
  • Strong written and verbal English communication skills, with the ability to speak and write clearly and communicate effectively. Fluency in other languages is a plus. 
  • Problem-solving ability and active listening skills.
  • Ability to successfully collaborate with different teams, as well as being self-motivated to work individually.
  • Some shifts may require weekend work.
EDUCATION
  • Computer Science Degree or Technology Certification or equivalent experience.
  • Completion of CompTIA A+ certification preferred.
TERMS OF CONTRACT
  • Starting hourly rate of $24.50 per hour (overall salary band $22.30 - $32.69 per hour).
  • This is a 3-month temporary contract with potential for extension.
  • You will need to be set up legally as a direct contractor / self-employed.
  • Direct contract roles are not eligible for benefits.
  • Prior to the start of your contract, you must provide documentation proving authorization to work in the US without visa sponsorship and complete a background check.
OUR CULTURE
We offer a dynamic, culturally diverse, and fun environment where people with energy, creativity, and passion work together to deliver amazing product experiences for our customers. Join a team where your background is valued and respected, and your unique insights and ideas contribute to building a culture of diversity, equity, and inclusion. 
EQUAL EMPLOYMENT OPPORTUNITY
Seagull Software, LLC, is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of recruiting and employment.
 

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