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Hourly Sysops Jobs (NOW HIRING)

Expert Technology Services

Grant Specialist

Phoenix, AZ · On-site

... Hourly Contract Work Schedule * Hours: 40 hours/week * Shift: Day Shift * Schedule: Monday-Friday ... Provide infrastructure support including AWS SysOps and architecture * Support Palo Alto firewall ...

FHR

MO-1231-Cloud Infrastructure Engineer (759097)

Newark, NJ · On-site

$112K - $147K/yr

YOUR CURRENT RESUME YOUR HOURLY RATE Experience planning and executing migration of on-premises to ... SysOps, VMware vSphere Required 6 Years DevOps toolsets, such as GitHub, Terraform and Ansible.

ManTech

Cloud Engineer

Fort George G Meade, MD

$179K - $318K/yr

AWS Certified Solutions Architect Associate (CE Level 1 or 2) * AWS Certified SysOps Administrator ... There are differentiating factors that can impact a final salary/hourly rate, including, but not ...

ManTech

Cloud Engineer

Fort George G Meade, MD

$179K - $318K/yr

AWS Certified Solutions Architect Associate (CE Level 1 or 2) * AWS Certified SysOps Administrator ... There are differentiating factors that can impact a final salary/hourly rate, including, but not ...

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Grant Specialist

Grant Specialist

Expert Technology Services

Phoenix, AZ • On-site

Contractor

Posted 24 days ago

Job description

Job Title

Senior Helpdesk Administrator (Technical Support)

Location

Phoenix, AZ (On-site only)
1700 W. Washington St., Phoenix, AZ 85007

Department

Arizona Secretary of State (AZSOS)
Information Technology Division (IT)

Position Type

Staff Augmentation | Hourly Contract

Work Schedule
  • Hours: 40 hours/week
  • Shift: Day Shift
  • Schedule: Monday–Friday, 8:00 AM–5:00 PM
  • Duration: 05/04/2026 – 08/31/2026
On-Site Requirement

This position is 100% on-site. Job duties cannot be performed remotely.

Position Overview

The Senior Helpdesk Administrator provides advanced technical support for enterprise-level IT systems and end users. This role requires strong customer service skills, technical troubleshooting expertise, and the ability to document, diagnose, and resolve complex technical issues. The administrator will support desktops, enterprise applications, networking components, and infrastructure services while escalating issues appropriately within the IT services structure.

This position is restricted to local Phoenix-area candidates only.

Key Responsibilities
  • Provide Tier II/Tier III technical support for end users
  • Diagnose, troubleshoot, and resolve hardware, software, and network issues
  • Support desktop applications, web-based applications, and client/server systems
  • Install, configure, and maintain software and operating systems
  • Administer and support Microsoft 365 services (Outlook, OneDrive, SharePoint, Office)
  • Manage and troubleshoot Active Directory, DNS, and DHCP
  • Utilize PowerShell for scripting, automation, and administrative tasks
  • Support Intune configuration and device management
  • Assist with IIS configuration and support
  • Provide infrastructure support including AWS SysOps and architecture
  • Support Palo Alto firewall troubleshooting (as needed)
  • Accurately document customer issues, solutions, and escalation steps
  • Maintain high standards of customer service and professionalism
Required Qualifications
  • 3–5 years of hands-on experience in an IT support or related IT role
  • Strong customer service and end-user support experience
  • Experience supporting enterprise IT environments
  • Proficiency with:
    • Microsoft 365 (O365)
    • Intune / Intune Administration
    • Active Directory, DNS, DHCP
    • PowerShell scripting and automation
    • Software installation and OS troubleshooting
    • IIS
    • AWS SysOps / infrastructure concepts
    • Palo Alto firewalls (preferred)
  • Associate’s degree or higher (required)
Preferred Certifications

One or more of the following is highly desirable:

  • AWS Certification
  • Microsoft Certifications
  • A+
  • Network+
  • Security+
Security & Compliance Requirements
  • Background check and drug screening required (HireRight)
  • Security clearance required
  • Candidate must have an active FPCC or be willing to complete the process
Additional Requirements (Mandatory)
  • Local candidates only (Phoenix area at time of submission)
  • Resume must clearly state current location
  • Must be available for in-person interviews within 1 week of posting close
  • Must be able to start within 2 weeks of offer acceptance
  • Start date is contingent on interviews, onboarding completion, and PO issuance