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Hourly Remote Order Processing Jobs in Ohio (NOW HIRING)

ABB

Service Sales Specialist

OH · Remote

Remote {#LI-Remote}, this role provides support for the East Coast and will require East Coast ... Process orders once received and ensure proper handoff to operations. * Gather and report ...

SalvoHealth

Medical Assistant, Remote

Cleveland, OH · Remote

$18 - $22/hr

... EHRs) including orders and monthly notes, triaging patient messages, and scheduling patient ... process oriented, and has a patient-first mindset. What You Will Do * Conduct outbound calls to ...

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Hourly Remote Order Processing information

What are the key skills and qualifications needed to thrive as an Hourly Remote Order Processing Specialist, and why are they important?

To thrive as an Hourly Remote Order Processing Specialist, you need attention to detail, basic data entry skills, and familiarity with order management processes, often supported by a high school diploma or equivalent. Proficiency with order processing software, spreadsheets, and CRM systems is typically required. Strong organizational skills, reliability, and effective written communication help you excel in a remote environment. These abilities are crucial to ensure accuracy, timely order fulfillment, and excellent customer satisfaction in a fast-paced, remote setting.

What are some common challenges faced in an hourly remote order processing role, and how can they be managed?

One common challenge in an hourly remote order processing role is maintaining accuracy and efficiency while handling a high volume of orders without direct in-person supervision. Distractions at home and potential technical issues can also impact productivity. To manage these challenges, it's important to set up a dedicated and organized workspace, use reliable internet and software tools, and regularly communicate with your team or supervisor for support. Staying organized and adhering to company protocols will help ensure orders are processed correctly and on time.

What is hourly remote order processing?

Hourly remote order processing is a job where individuals are paid by the hour to manage and complete customer orders from a remote location, usually from home. This role typically involves reviewing incoming orders, verifying details, updating order statuses, and coordinating with other departments or customers as needed. Remote order processors use online systems to ensure orders are accurate and are fulfilled in a timely manner. Strong attention to detail, good communication skills, and basic computer proficiency are important for success in this job.

What is the difference between Hourly Remote Order Processing vs Customer Service Representative?

AspectHourly Remote Order ProcessingCustomer Service Representative
CredentialsBasic computer skills, familiarity with order management systemsCommunication skills, sometimes customer service certifications
Work EnvironmentRemote, often in logistics or e-commerce companiesRemote or on-site, in various industries like retail or telecom
Job FocusProcessing orders, updating systems, ensuring accuracyHandling customer inquiries, resolving issues, providing support
Common UsageLogistics, e-commerce, retail companiesCustomer service centers, retail, tech support

Hourly Remote Order Processing primarily involves managing and updating customer orders in a remote setting, focusing on accuracy and efficiency. Customer Service Representatives handle customer inquiries and support, often requiring strong communication skills. While both roles can be remote and involve client interaction, their core responsibilities differ significantly, making this comparison useful for job seekers exploring similar remote roles.

What are the most commonly searched types of Remote Order Processing jobs in Ohio? The most popular types of Remote Order Processing jobs in Ohio are:
What are popular job titles related to Hourly Remote Order Processing jobs in Ohio? For Hourly Remote Order Processing jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Hourly Remote Order Processing jobs in Ohio look for? The top searched job categories for Hourly Remote Order Processing jobs in Ohio are:
What cities in Ohio are hiring for Hourly Remote Order Processing jobs? Cities in Ohio with the most Hourly Remote Order Processing job openings:
Hourly Remote Order Processing jobs near you
French-Bilingual Customer Care Representative | Fully Remote

French-Bilingual Customer Care Representative | Fully Remote

Steris Corporation

Mentor, OH • On-site, Remote

$13.75 - $17.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

STERIS rating

8.2

Company rating: 8.2 out of 10

Based on 131 frontline employees who took The Breakroom Quiz

54th of 885 rated healthcare providers

Job description

Position Summary
The French-Bilingual Customer Care Representative's primary role is to manage inbound calls by providing order placement, service dispatch, technical product assistance and order issue resolution support to Customers as well as cross functional groups within STERIS. Individual is responsible for managing calls from multiple queues ensuring department objectives are met and supporting the Healthcare product line for US and Canada including all consumables for infection prevention technology equipment and surgical accessories.
Learn more about STERIS Healthcare Products
This is a fully remote position. The schedule for this position is Monday - Friday from 8am - 5pm EST during and after training.
What You'll Do as a French-Bilingual Customer Care Representative
  • Professionally handle incoming requests from Customers and ensure that all tasks are performed and issues are resolved both promptly and thoroughly
  • Accurately and efficiently record Customer purchase order data into Oracle; orders are received via phone, fax, email, EDI and Internet
  • Process service dispatch calls through Siebel according to Customer requests
  • Page information to Technicians; escalate as needed
  • Monitor Dispatch board until each page is accepted by the Technician
  • Manage Customer contract response level as indicated to meet Customer expectations
  • Educate Customer on product inquiries and further reinforce the information with product literature utilizing STERIS Intranet and website, Product Managers or internal reference materials
  • Research availability on service parts
  • Quote service parts per Customer request
  • Interface with freight carriers and Corporate Traffic for shipment routing, tracking and proof of deliveries
  • Facilitate cross functional communications to ensure proper account setup, orders are free of account or item holds, tax issues are resolved and products are shipped to meet Customer requirements
  • Research and document Customer complaints into quality system ensuring that all relevant facts and data are captured; escalate issue based on severity of complaint
  • Run daily reports including un-booked order, process hold, credit card authorization failure and specific product reports as needed
  • Provide post-order management support including issue resolution
  • Utilize available resources to update or increase knowledge on products, systems, procedures, procedures and Corporate initiatives
  • Other duties as assigned

The Experience, Skills and Abilities Needed
Required:
• High school diploma and 1+ years of business experience
Preferred:
• Bachelor's degree preferred.
• 1+ years business experience with direct contact with Customers and Sales preferred.
Other:
• Strong decision-making skills; understands how decisions impact the Customer and the Company
• Strong analytical and problem-solving capabilities
• Must demonstrate a high level of professionalism and integrity
• Excellent communication skills - written, verbal and presentation
• Ability to handle multiple demands from many people and prioritize effectively
• Ability to maintain composure under pressure and demonstrate a "can do" attitude
• Able to work well within a Team
• Self-starter
What STERIS Offers
We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future.
Here is just a brief overview of what we offer:
      • Market Competitive Pay
      • Extensive Paid Time Off and (9) added Holidays
      • Excellent Healthcare, Dental, and Vision benefits
      • Long/Short Term Disability Coverage
      • 401(k) with a company match
      • Maternity & Parental Leave
      • Additional add-on benefits/discounts for programs such as Pet Insurance
      • Tuition Reimbursement and continued education programs
      • Excellent opportunities for advancement in a stable long-term career
        #LI-LD1
        #LI-REMOTE

Pay range for this opportunity is $40,000 to $46,000. This position is eligible for bonus participation.
Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.
STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits
Open until position is filled.
STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit www.steris.com.
If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.
STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.
The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location's HR Office during normal business hours.

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