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Hourly Remote Operations Manager Jobs in Plainfield, IN

ShipCalm

eCommerce Operations Manager

Plainfield, IN · On-site +1

$80K - $110K/yr

This is an onsite position that may become eligible for 1-2 remote work days per week ... chain operations strongly preferred * Ability to manage external client relationships while ...

Deloitte

Manager - ServiceNow

Indianapolis, IN · On-site +1

This compensation range is specific to Remote role and takes into account the wide range of factors ... Operations Management, Information Technology Asset Management, and Third-Party Risk Management ...

ForgeFit

Remote Customer Service Specialist

Indianapolis, IN · On-site +1

$16.25 - $21.50/hr

Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ... Competitive hourly pay based on experience * Comprehensive benefits including health, dental ...

Marlabs

AWS Devops Cloud Engineer (Remote)

Indianapolis, IN · Remote

$54 - $74/hr

Manage and support cloud-based data and analytics platforms, including Databricks, Amazon RDS, Redshift, and data lake environments. * Monitor platform health, performance, security, and operational ...

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Hourly Remote Operations Manager information

See Plainfield, IN salary details

$30.4K

$62.3K

$116.3K

How much do hourly remote operations manager jobs pay per year?

As of Aug 29, 2026, the average yearly pay for hourly remote operations manager in Plainfield, IN is $62,252.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,200.00 and $76,000.00 per year, depending on experience, location, and employer.

What does an hourly remote operations manager do?

An Hourly Remote Operations Manager oversees daily business operations for a company or team while working remotely and being paid on an hourly basis. Their responsibilities often include managing schedules, coordinating tasks, monitoring performance metrics, and ensuring smooth workflow across remote teams. They may also handle communication between departments, resolve issues as they arise, and implement process improvements. This role requires strong organizational and leadership skills, as well as proficiency with remote collaboration tools.

How does an hourly remote operations manager typically coordinate with distributed teams across different time zones?

An Hourly Remote Operations Manager often works with team members located in various regions, making effective communication and coordination essential. To address time zone differences, managers typically rely on asynchronous communication tools like project management platforms and shared documents, while also scheduling regular check-ins at mutually convenient times. Flexibility, clear documentation, and setting expectations for response times help ensure smooth operations. These practices allow for continuous workflow and foster team cohesion despite geographical distances.

What are the key skills and qualifications needed to thrive as an hourly remote operations manager, and why are they important?

To thrive as an Hourly Remote Operations Manager, you need strong leadership, organizational, and problem-solving skills, typically supported by experience in operations management or a related field. Familiarity with remote collaboration tools (like Slack, Zoom, or Asana), workflow management platforms, and sometimes certifications such as Six Sigma or PMP are commonly required. Excellent communication, adaptability, and the ability to motivate remote teams are standout soft skills. These competencies are crucial for ensuring efficient operations, maintaining team productivity, and achieving organizational goals in a remote work environment.

What is the difference between Hourly Remote Operations Manager vs Remote Operations Coordinator?

AspectHourly Remote Operations ManagerRemote Operations Coordinator
CredentialsExperience in operations, relevant certifications (e.g., PMP), strong communication skillsSimilar experience, often entry to mid-level, may require basic certifications
Work EnvironmentRemote, overseeing multiple teams or processes, strategic focusRemote, supporting daily operations, task coordination
Employer & Industry UsageUsed across industries like e-commerce, tech, logisticsCommon in customer service, tech support, and administrative sectors
Search & Comparison IntentPeople comparing managerial roles in remote operationsIndividuals seeking operational support or coordination roles

The Hourly Remote Operations Manager typically has more strategic responsibilities and requires relevant experience and certifications. In contrast, the Remote Operations Coordinator focuses on supporting daily tasks and coordination. Both roles are remote and vital for efficient operations, but they differ in scope and seniority.

What are popular job titles related to Hourly Remote Operations Manager jobs in Plainfield, IN?

For Hourly Remote Operations Manager jobs in Plainfield, IN, the most frequently searched job titles are:

What job categories do people searching Hourly Remote Operations Manager jobs in Plainfield, IN look for?

The top searched job categories for Hourly Remote Operations Manager jobs in Plainfield, IN are:

What cities near Plainfield, IN are hiring for Hourly Remote Operations Manager jobs?

Cities near Plainfield, IN with the most Hourly Remote Operations Manager job openings:

Hourly Remote Operations Manager jobs near you

eCommerce Operations Manager

Plainfield, IN • On-site, Remote

ShipCalm
Internet and IT • 11 - 50 employees
Learn more about ShipCalmexternal

$80K - $110K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Job description

Job Type
Full-time
Description
Are you the person eCommerce brands rely on when operational challenges occur as they scale? You operate as an advisor to customers, partnering cross-functionally to translate goals into execution and drive scalability. You simplify workflows, leverage systems and data, and help customers scale across multiple eCommerce sales channels.
If you are ready for a role where you can directly impact how eCommerce brands scale, solving complex operational challenges across fulfillment, inventory, systems, and customer experience while owning outcomes and driving execution across teams, please keep reading.
Do you?
TAKE OWNERSHIP AND ACTIVELY ENGAGE WITH FRONTLINE EXECUTION? You thrive in complex eCommerce operations where you're expected to step in, take ownership, and turn breakdowns into scalable solutions. You partner directly with customers and internal teams to find solutions, take actions quickly and drive outcomes operating proactively rather than reacting to tickets.
OPERATE AS AN EMBEDDED PARTNER, SHOWING COMPOSURE UNDER PRESSURE? You enjoy embedding yourself in a customer's business, understanding their goals, and aligning the execution of your team to support their growth. You know the importance of maintaining control and clarity in high-pressure situations, and you can align the right people to solve and deliver results.
SOLVE PROBLEMS AT THE ROOT WITH SPEED AND ACCURACY? You are energized by identifying patterns across operations, workflows, and performance metrics to uncover root causes. You collaborate cross-functionally to implement solutions that improve efficiency, strengthen execution, and drive measurable improvements for customers.
ESSENTIAL DUTIES MAY INCLUDE:
Within the first 30 days:
  • Completes training on ShipCalm 3PO model, service offerings, and customer lifecycle stages.
  • Demonstrates understanding of CalmScore™, RightCalm™, and key drivers impacting customer health (errors, delays, ticket volume, operational breakdowns).
  • Attends and actively participates in L10 meetings, demonstrates an understanding of EOS structure (scorecard, rocks, issue list).
  • Develops a clear understanding of each operational function (Warehouse, Digital Ops, Brand Ops, Account Support) and how they work together to support customer outcomes.

3 months and ongoing:
  • Owns the full lifecycle management for assigned customer profiles.
  • Develops and presents 2+ customer account improvement plans (red ? yellow or yellow ? green) to the Director of Brand Operations.
  • Coordinates cross-functional efforts to resolve customer issues, ensures clear ownership, timelines, and next steps on 100% of tickets.
  • Demonstrates strong judgment in escalation by engaging the right teams at the right times based on issue type and urgency.

6 months and ongoing:
  • Leads resolution of complex issues using root cause analysis and cross-functional coordination.
  • Brings structured problem solving into meetings. Presents difficult issues internally with prepared solutions or options, incorporating input when needed.
  • Identifies breakdowns or inefficiencies across teams and implements at least 1 process improvement that enhances execution or reduces errors.

9-12 months and ongoing:
  • Maintains 90% of customer portfolio in green status with consistent operational performance.
  • Influences Customer decisions by presenting data-driven insights and operational recommendations.
  • Demonstrates readiness to operate as a strategic partner.

COMPANY BENEFITS & COMPENSATION INCLUDE:
  • Schedule: This is a full-time position scheduled to work Monday-Friday, 7:30 AM - 4:00 PM EST
  • Location: This position is located at 8377 E Camby Road #194, Plainfield, IN 46168. This is an onsite position that may become eligible for 1-2 remote work days per week .
  • Compensation: $80,000 - $110,000/annual, DOE
  • Benefits: Medical, Dental, Vision, 401(k), Life, Accident, EAP, PTO, Holidays, Sick Time

WHO WE ARE:
At ShipCalm we operate with an "Almost Monday" mindset, bringing energy and intention to the work week. We believe you can't have "no" in your heart. Challenges are expected in a growing, complex operation, and resilience is a key part of our success. Speed matters here but only when aligned with accuracy. At ShipCalm, humanity is a daily practice, where we create a place of respect and enjoy a family feel. Leaders are trusted, problems are faced head-on, and calm, disciplined execution of work allows both people and the business to deliver on promises, consistently.
Requirements
EDUCATION, SKILLS & EXPERIENCE:
  • 4+ years of experience in Customer Operations, Brand Operations, Business Operations, eCommerce Operations, Marketplace Operations, Customer Success, Supply Chain, or Operational Excellence required.
  • Experience supporting high-growth eCommerce brands is strongly preferred.
  • Bachelor's degree or coursework in Supply Chain Management, Logistics, Business, or related field, preferred
  • Proven understanding of logistics, fulfillment, or supply chain operations strongly preferred
  • Ability to manage external client relationships while coordinating internally across cross functional teams, required
  • Proficiency with dashboards, KPIs, and operational reporting to inform decisions and drive improvements strongly preferred
  • Demonstrated success leading cross-functional initiatives or projects with measurable results strongly preferred
  • Proficiency with WMS/OMS systems, EDI, Shopify, ERP, and eCommerce tools preferred
  • Clear, empathetic communicator across Slack, email, Zoom, and in-person with the ability to simplify complexity, guide tough conversations, and align stakeholders, required

ShipCalm participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. See more details https://www.e-verify.gov/ .
Salary Description
$80,000 to $110,000/annual, DOE

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