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As a Lead Software Engineer at JPMorganChase within Network Services Common Tooling you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
We are seeking a Vice President, Software Engineering to lead the design, development, and support of automation-enabled software solutions. This role requires deep Python expertise, strong React experience, hands-on knowledge of Ansible Automation Platform, and operational familiarity with RedHat Enterprise Linux (RHEL). The VP will partner closely with internal customers/users, own production outcomes, and drive improvements in reliability, usability, and delivery practices. Basic networking knowledge is preferred (e.g., DNS, TLS/certificates, connectivity troubleshooting).
Job responsibilities

• Own end-to-end delivery of software capabilities using Python (services, APIs, integrations, automation tooling) and React (UI workflows, API-driven front-ends).
• Drive design decisions and establish engineering standards (code quality, testing strategy, CI/CD patterns, release discipline).
• Build and scale automation and tooling capabilities to improve operational efficiency and user experience.
• Diagnose common integration and connectivity issues using basic networking fundamentals (e.g., DNS, TCP connectivity concepts, TLS/certificates), escalating to specialist teams when needed.
• Drives team adoption of enterprise-authorized AI-assisted engineering practices within the work environment to improve code quality, delivery speed, and operational outcomes (e.g., AI-assisted code review/refactoring, test strategy acceleration, incident/root-cause analysis support), while establishing consistent validation standards (secure coding, peer review, automated testing) and promoting reuse of effective patterns across the team.
• Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation.
• Develop and maintain automation solutions using Ansible Automation Platform (playbooks/roles, inventories, credential patterns, operational runbooks).
• Lead effective customer support practices: incident/ticket triage, prioritization, clear communications, root-cause analysis, and prevention plans.
• Troubleshoot issues on RHEL (service health, logs, permissions, performance basics) and coordinate resolution across partner teams.
• Partner with product, infrastructure/platform, security, and operations stakeholders to deliver outcomes and manage risk.
• Maintain documentation, runbooks, and knowledge content; drive continuous improvement to reduce recurring issues and toil.

Required qualifications, capabiltites, and skills

• Formal training or certification on software engineering concepts and 5+ years applied experience
• 5+ years of professional experience in Python, React, Automation software engineering experience.
• Deep Python engineering experience (production-grade code, debugging, testing, API integrations).
• Strong experience building web applications with React (component design, state management, API integration).
• Hands-on experience with Ansible Automation Platform (or enterprise-scale Ansible automation in a managed platform context).
• Practical experience supporting systems on RedHat Linux / RHEL.
• Demonstrated experience leading effective use of approved AI-assisted software development tools (e.g., for coding, code review, test acceleration, troubleshooting) with the ability to set team expectations for validating AI outputs for correctness, performance, and security.
• Strong understanding of responsible AI use in engineering workflows, including data sensitivity considerations, secure handling of inputs/outputs, and adherence to resiliency and security expectations; experience coaching engineers on safe, compliant adoption within delivery practices
• Demonstrated customer support/production support capability (incident ownership, RCA, stakeholder communication).
• Working knowledge of basic networking concepts used in troubleshooting (DNS, TLS/certificates, connectivity validation).
• Accountable for reliability and support outcomes (incident trends, SLA/SLO adherence where applicable).

Preferred qualifications

• TypeScript; modern React patterns; UI testing (Jest/RTL/Cypress).
• Python frameworks (FastAPI/Flask), async patterns, packaging, linting, CI.
• Ansible best practices (idempotency, roles/collections, secrets handling, inventory design, execution environments).
• Observability and operations (structured logging, metrics, tracing; on-call rotations).
• Containers and orchestration (Podman/Docker, Kubernetes/OpenShift).
• Familiarity with proxies/firewall concepts/load balancers.
• Provide senior technical leadership and execution ownership across Python services, UI, and automation workflows.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our Global Technology Infrastructure group is a team of innovators who love technology as much as you do. Together, you'll use a disciplined, innovative and a business focused approach to develop a wide variety of high-quality products and solutions. You'll work in a stable, resilient and secure operating environment where you-and the products you deliver-will thrive.
High Risk Roles (HRR) are sensitive roles within the technology organization that require high assurance of the integrity of staff by virtue of 1) sensitive cybersecurity and technology functions they perform within systems or 2) information they receive regarding sensitive cybersecurity or technology matters. Users in these roles are subject to enhanced pre-hire screening which includes both criminal and credit background checks (as allowed by law). The enhanced screening will need to be successfully completed prior to commencing employment or assignment.