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Hourly Airline Load Control Jobs in Virginia (NOW HIRING)

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Hourly Airline Load Control information

What is the difference between Hourly Airline Load Control vs Airline Load Planner?

AspectHourly Airline Load ControlAirline Load Planner
CertificationsTypically requires FAA or industry-specific certificationsOften requires similar certifications, with additional planning credentials
Work EnvironmentOperates in airline operations centers, monitoring flights in real-timeWorks in planning departments, focusing on scheduling and capacity forecasts
Employer & Industry UsageUsed by airlines for flight load management and safety complianceEmployed by airlines for route planning and capacity optimization

Hourly Airline Load Control and Airline Load Planners both play vital roles in airline operations, but differ mainly in focus. Load Control handles real-time flight monitoring and safety compliance, while Load Planners focus on scheduling and capacity planning. Both roles require similar certifications and work within airline operations, but their daily tasks and objectives vary.

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The most popular types of Airline Load Control jobs in Virginia are:

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Hourly Airline Load Control jobs near you

Passenger Service Agent (Roanoke, VA)

Choice Aviation Service Inc

Roanoke, VA • On-site

$17/hr

Part-time

Re-posted 19 days ago

Job description

Summary

The Passenger Service Agent provides all passenger/customer services as contracted by the airline customer, which may include reservations, ticketing, load control, baggage processing, ticket counter/gate check-in, receiving/greeting arriving/departing passengers, handling of VIPs, provide special passenger assistance, handle customer complaints and other duties as assigned.

Core Competencies

  • Able to work efficiently as a part of a team as well as independently.
  • Attention to detail in all areas of work.
  • Effective communication skills with individuals at all levels of the organization

Job Duties

  • Greet and process passengers for outbound flights at the check-in counter and gate.
  • Actively participates in the Safety Management System (SMS)
  • Inspect and verify passenger documentation.
  • Checks passenger baggage and places bag tags on them at the ticket counter for appropriate destination
  • Coordinates ticket counter activities with those on the ramp regarding baggage handling to assure that all bags are processed as designated.
  • Oversees customer complaints regarding ticketing and baggage handling when problems arise. (i.e., lost baggage, lost/misplaced tickets, canceled flights, or delayed flights)
  • Makes announcements regarding flight activity at gate or over airport’s general PA system.
  • Answers passenger inquiries regarding flight schedules, fares, space availability for a particular flight and other questions that may arise.
  • Assist passengers as needed through arrival and check in processes including support for passengers with special needs such as unaccompanied minors (UM), VIP passengers and passengers needing wheelchair assistance.
  • Assist Ramp Service Agents to ensure that wheelchairs, strollers, and gate checked bags (cleared through security) are made available for loading upon departure and delivery to passengers upon arrival.
  • Always maintain the level of service expectations for the passenger and the airline customer.
  • Comply with all company, local, state, federal, and carrier SOP and security requirements.
  • Participate in training to comprehend, implement, and maintain all quality objectives as stated in our Quality Management System to ensure delivery of desired levels of operational safety and security.
  • All employees are responsible for ensuring quality control in their own activities.
  • Cooperate fully with Inspectors to achieve quality inspection commitments.
  • Performs other duties as requested.

Requirements

  • Must be 18 years of age.
  • High School diploma.
  • Enthusiastic about Customer Service
  • Must be capable of lifting/pushing/pulling up to 70 lbs. on a regular basis.
  • Ability to work nights, weekends, holidays, and varying schedules.
  • Proficient Computer Skills
  • Must be able to stand, lift, bend for an extended period.
  • Must successfully complete airline specific training programs and recertification
  • The ability to read, write and fluently speak and understand the English language.


Ability to work nights, weekends, holidays, rotating shifts and varying schedules.