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Hotel Pro Jobs in Michigan (NOW HIRING)

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Hotel Pro information

See Michigan salary details

$20K

$42.9K

$61K

How much do hotel pro jobs pay per year?

As of Aug 21, 2026, the average yearly pay for hotel pro in Michigan is $42,897.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,800.00 and $55,800.00 per year, depending on experience, location, and employer.

What is a hotel pro?

Hotel Pros are skilled professionals who specialize in managing various aspects of hotel operations to ensure a high-quality guest experience. Their responsibilities typically include overseeing front desk services, housekeeping, reservations, guest relations, and sometimes food and beverage operations. Hotel Pros may work as managers, supervisors, or in specialized roles depending on the hotel's size and structure. They must have excellent communication and organizational skills, as well as a strong understanding of hospitality industry standards and practices.

What are the key skills and qualifications needed to thrive as a hotel pro?

To thrive as a Hotel Professional, you need strong organizational abilities, customer service expertise, and a background in hospitality management, often supported by a degree or diploma in hospitality or tourism. Familiarity with property management systems (PMS), reservation software, and knowledge of health and safety regulations are typically required. Exceptional interpersonal skills, problem-solving, and attention to detail help set top performers apart in this role. These skills are vital for ensuring guest satisfaction, smooth hotel operations, and the delivery of high-quality service in a competitive industry.

What are some common challenges hotel pros face when managing guest expectations, and how can they effectively address them?

Hotel Pros often encounter challenges such as last-minute booking changes, special guest requests, and managing overbooked rooms. Effectively addressing these requires excellent communication skills, quick problem-solving, and a customer-focused attitude. Maintaining clear and proactive communication with guests, collaborating closely with housekeeping and front desk teams, and leveraging property management systems can help ensure a positive guest experience even when unexpected issues arise.

What is the difference between Hotel Pro vs Housekeeper?

AspectHotel ProHousekeeper
CredentialsExperience in hotel operations, customer service skillsCleaning certifications or training often preferred
Work EnvironmentHotel lobby, guest rooms, service areasGuest rooms, hotel corridors, cleaning supplies areas
Employer & Industry UsageHotels, resorts, hospitality industryHotels, motels, hospitality sector
Common Search & ComparisonHotel Pro vs Housekeeper

Hotel Pro roles typically involve a broader range of responsibilities including guest interaction and hotel operations, while Housekeepers focus primarily on cleaning and maintaining guest rooms. Both roles are essential in the hospitality industry, but Hotel Pro positions often require more experience and customer service skills.

What cities in Michigan are hiring for Hotel Pro jobs?

Cities in Michigan with the most Hotel Pro job openings:

Hotel Pro jobs near you
Infographic showing various Hotel Pro job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 25% Part Time, 3% Temporary, 3% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $42,897 per year, or $20.6 per hour.

Director of Sales - The Henry Hotel, Dearborn, MI

Hotel Equities

Dearborn, MI • On-site

$120 - $130/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Hotel Equities rating

5.3

Company rating: 5.3 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

82nd of 108 rated hotels

Job description

The Henry, an Autograph Collection hotel, blends contemporary art, modern luxury, and exceptional full-service hospitality. With 308 beautiful guest rooms, expansive meeting venues, elevated catering experiences, and thoughtfully curated design, our hotel has become a premier destination for corporate, social, and large-scale events in Dearborn and the greater Detroit area.

Hotel Equities, an award-winning hospitality management company, is seeking a highly accomplished Director of Sales to lead a team of sales professionals and drive results across group, catering, and large-event segments.

About the Role

This is a hands-on, results-driven leadership position that plays a key role in shaping The Henry’s presence in the Detroit metro market. The Director of Sales is a collaborative, strategic, and relationship-focused leader who thrives in a full-service environment and knows how to elevate both revenue and guest experience.

What You’ll Do Lead Sales Performance
  • Direct, coach, and inspire an 8–9 person sales and catering team.
  • Develop strategic sales plans that optimize group, catering, and banquet revenue.
  • Analyze business trends, forecast demand, and implement strategies to exceed revenue goals.
Drive Full-Service Group & Catering Business
  • Leverage Marriott systems, brand programs, and Autograph Collection standards to maximize revenue.
  • Grow group, corporate, association, social, and major event business through proactive prospecting and relationship management.
  • Oversee large-scale event and catering production, ensuring alignment between sales, events, and operations.
Build Lasting Client Partnerships
  • Cultivate and retain key accounts while expanding new business pipelines.
  • Conduct professional site tours showcasing the hotel’s meeting spaces and amenities.
  • Represent the hotel at local and national industry events, trade shows, and community functions.
Collaborate Across the Hotel
  • Partner with Food & Beverage, Revenue Management, Rooms, and Accounting to support flawless event execution and revenue optimization.
  • Participate in weekly revenue meetings and provide insights on group pace, catering activity, and market trends.
  • Maintain accurate data and trace systems within Hotel Sales Pro.
What You Bring
  • Leadership experience managing a hotel sales team (8–9 preferred).
  • Strong background in full-service hotel sales, large events, and catering operations.
  • Marriott experience strongly preferred; Autograph Collection or other premium brand experience a plus.
  • Excellent communication, organization, and negotiation skills.
  • Proficiency in Microsoft Office; Hotel Sales Pro experience preferred.
  • Bachelor’s degree preferred.
Why You’ll Love Being a Henry Ambassador
  • Salary $120k-$130k
  • Quarterly bonus potential
  • Team-driven, values-based culture
  • Medical, Dental, Vision
  • Vacation & Holiday Pay
  • Reduced hotel rates across our portfolio
  • 401(k)
  • Life insurance & parental leave
  • Third-party perks and employee discounts
  • Career growth opportunities

EOE/DFW
The above is intended to describe the general nature of the role and is not an exhaustive list of duties.

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