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Summary: Responsible for demonstrating and promoting SRHM's core value of the golden rule by treating guests, vendors, and employees in the same way we would like to be treated. With minimal supervision and guidance from the Maintenance Director is responsible and accountable in assisting in the planning and coordination of all functions of the maintenance department to ensure an efficiently run hotel for environmental services by performing the following duties.
Duties and Responsibilities include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Assists in monitoring, coordinating or completing maintenance duties to ensure the hotel is always in a clean, orderly, safe and attractive condition.*
2. Reacts and takes the lead in emergency repairs of any kind regarding equipment breakdown, seeks methods for completing repairs and accomplishes same within maintenance tech's technical capabilities.*
3. Assists and follows through on aesthetic improvement plans both inside and outside the building that include but are not limited to painting, including touch-up painting, staining woodwork, drywall repairs and minor building repairs.*
4. Assists housekeeping with moving furniture in rooms, as well as relocating guests when appropriate as deemed necessary by the General Manager.*
5. Provides hands-on repairs on an as-needed basis to ensure a pro-active approach to all maintenance activities.*
6. Responsible for always wearing clean and appropriate dress per established dress code policy.*
7. Coordinates contracted services and monitors all maintenance functions to ensure adherence to schedule and quality are in the best interest of the hotel.*
8. Performs daily walk-arounds both inside and outside of the hotel to monitor and schedule timely repairs and touch-ups in all areas that need attention.*
9. Responsible for always responding promptly and courteously to guest, vendor and associate requests for assistance.*
10. Responsible for speaking and interacting with guests; consistently demonstrating empathy, kindness, compassion and respect.*
11. Maintains a safe and secure working environment, free of objects/situations that could cause harm and/or falls to guests, vendors, visitors and associates.*
12. Responsible for always practicing good body mechanics and safe working habits.*
13. Observes, repairs, and reports safety hazards immediately to supervisor.*
14. Knows, understands, and follows established policy and procedures in emergency situations.*
15. Responsible for being considered essential personnel during emergencies (during and after-hours) and/or inclement weather and is required to report or remain at hotel until released by supervisor.*
16. Responsible for always demonstrating a positive and respectful attitude about work issues, policies and procedures.*
17. Complies with attendance and call off policy.*
18. Attends and/or participates in trainings, in-service and mandatory meetings.*
19. Responsible for willingly taking on special projects or assignments outside of regular duties.
20. Performs all other reasonable duties as assigned or as requested by General Manager / Supervisor.
*Essential Functions
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Language Ability:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before customers or associates of the organization.
Math Ability:
Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight, measurement, volume and distance.
Reasoning Ability:
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Education/Experience:
High school diploma or general education degree (GED); or one to two years related experience and/or training; or equivalent combination of education and experience.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand, walk, use hands, reach with hands and arms, stoop, kneel, crouch or crawl, and talk or hear. The employee is frequently required to climb or balance, and taste or smell. The employee must frequently lift and/or move up to 50 pounds.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to wet or humid conditions (non-weather), and blood borne pathogens.