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Hotel Housekeeping Jobs in Rochester, NY (NOW HIRING)

AM House Attendant

Hilton, NY · On-site

$12 - $15/hr

It goes without saying that hotel housekeeping team has one of the most important roles that take place in a hotel daily. We are looking for individuals with great attention to detail to join our ...

Housekeeping Supervisor

Hilton, NY · On-site

$19.75 - $28/hr

Housekeeping Supervisor Department: Housekeeping Supervision Exercised: Room Attendants, Public ... A minimum of one (1) year of hotel supervisory experience preferably within a Hilton, Marriott ...

Showing results 21-40

Hotel Housekeeping information

What are the responsibilities of a hotel housekeeping professional?

Hotel housekeeping staff are responsible for maintaining the cleanliness, order, and overall appearance of guest rooms and public areas within a hotel. Their duties typically include making beds, replacing linens and towels, cleaning bathrooms, vacuuming floors, restocking amenities, and reporting any maintenance issues. Housekeepers play a vital role in ensuring guests have a comfortable and pleasant stay by upholding high standards of hygiene and presentation. They may also assist with special requests and ensure all health and safety protocols are followed.

What skills and qualifications are needed to thrive as a hotel housekeeping professional?

To thrive as a Hotel Housekeeping professional, you need attention to detail, time management, and knowledge of cleaning standards, often supported by a high school diploma or equivalent. Familiarity with housekeeping carts, cleaning agents, and sometimes property management systems is typically required. Reliability, teamwork, and good communication are essential soft skills for providing excellent guest experiences. These abilities ensure rooms are cleaned efficiently and safely, maintaining the hotel's reputation and guest satisfaction.

What are common challenges faced by hotel housekeeping professionals, and how are they addressed?

Hotel housekeeping staff often face challenges such as managing tight cleaning schedules, maintaining high standards of cleanliness, and handling guest requests efficiently. To address these, hotels provide thorough training, use detailed checklists, and encourage strong communication within the housekeeping team and with front desk staff. Many hotels also implement shift rotations and provide ergonomic equipment to reduce physical strain, ensuring a supportive work environment where staff can excel and advance.

What is the difference between Hotel Housekeeping vs Housekeeping Supervisor?

AspectHotel HousekeepingHousekeeping Supervisor
CredentialsHigh school diploma or equivalent; training on cleaning protocolsSame as hotel housekeeping; additional supervisory training or experience
Work EnvironmentGuest rooms, hallways, public areas in hotelsOversees hotel housekeeping staff, inspects work, manages schedules
Employer & Industry UsageHotels, resorts, hospitality industryHotels, resorts, hospitality industry

Hotel Housekeeping staff focus on cleaning guest rooms and public areas, while Housekeeping Supervisors oversee the team, ensure quality standards, and manage daily operations. Both roles require similar credentials but differ in responsibilities and level of supervision.

Is it hard being a hotel housekeeper in a hotel?

Being a hotel housekeeper involves physically demanding work, including cleaning rooms, making beds, and handling laundry within a fast-paced environment. It requires attention to detail, stamina, and the ability to work efficiently often on a flexible schedule. The job can be challenging but is manageable with proper training and time management skills.

What are the top 5 skills needed for hotel housekeeping?

Hotel housekeeping requires strong attention to detail, time management, physical stamina, communication skills, and the ability to follow safety procedures. These skills ensure efficient cleaning, guest satisfaction, and adherence to health standards. Familiarity with cleaning tools and products is also important for effective job performance.

What do you need to be a hotel housekeeper?

To be a hotel housekeeper, you typically need good attention to detail, physical stamina, and the ability to work independently. Prior experience in cleaning or hospitality can be helpful, and some positions may require a high school diploma or equivalent. Basic knowledge of cleaning tools and safety procedures is also important.

What cities near Rochester, NY are hiring for Hotel Housekeeping jobs?

Cities near Rochester, NY with the most Hotel Housekeeping job openings:

Infographic showing various Hotel Housekeeping job openings in Rochester, NY as of August 2026, with employment types broken down into 69% Full Time, and 31% Part Time. Highlights an 100% In-person job distribution.

AM House Attendant

Benchmark

Hilton, NY • On-site

$12 - $15/hr

Full-time

Retirement

Re-posted 29 days ago


Benchmark Electronics rating

8.2

Company rating: 8.2 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

46th of 161 rated electronics manufacturers


Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.


At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.


Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Conde Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

At the Hilton Birmingham at UAB we consistently rise above the competition. On day one, you will begin with a robust wage package, excellent benefit plans, a matching 401K plan, professional development, generous bonuses, travel perks and the opportunity to grow across a portfolio of 100 hotels representing all major brands. We are an Employer of Choice-we understand that the care of our team members is as important as the service we provide to our guests and the communities around us. Hilton Birmingham at UAB boasts 295 guest rooms, 14,892 sq ft of meeting space, an on-site F&B outlet and a bar! If you have a genuine passion for hospitality, come and join our team. You will have an important role in the delivery of outstanding service and memorable experiences for each guest. You will have fun, learn and be part of a successful journey at a growing company. Find out today what a career at the Hilton Birmingham at UAB with Pyramid Hotel Group can mean for you!

What you will have an opportunity to do:

The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeeping team has one of the most important roles that take place in a hotel daily.

We are looking for individuals with great attention to detail to join our Housekeeping team as a Lobby Attendant. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the public spaces and assisting the room attendants. This role truly is the "Heart of the House" and provides key services for our guests to truly relax and enjoy their stay. A great housekeeping team can make a guest stay go from OK to Outstanding!

Are you ready to start a rewarding career, where you can Be the Difference in our guests stay and you can make a difference in your career, then look no further then Benchmark Hospitality.
Your Role:

  • Engage with guests to ensure their stay is going well
  • Work as a team to accomplish the goal of resort/hotel cleanliness
  • Walk all assigned floors at beginning and end of shift to collect bags, trash, and soiled linen.
  • Pickup clean linen and refill the par stock of linen on each floor pantry.
  • Ensure cleanliness of all public areas to include bathrooms, lounge areas and hallways
  • Help the room attendants with the heavy lifting when super cleaning / spring cleaning of rooms.
  • Clean all public areas in the prescribed manner while following department standard operating procedures.
  • Remove soiled linen and trash from all service areas and take to appropriate locations in the prescribed manner.
  • Always respond in a friendly, helpful manner to guests and other team members.

What are we looking for?

QUALIFICATIONS:

  • Housekeeping experience desirable
  • Neat, pleasant personality
  • Time management skills
  • Ability to work on feet for an extended period
  • Ability to communicate effectively
  • Ability to move, traverse, position self to reach corners on floors and high places; observe conditions, detect odors, position and navigate carts weighing up to 100 lbs in tight spaces; operate equipment including spray bottles, vacuums, mops, brooms, dust pans, scrub pads and dusters.
  • Lift, carry and position loads of at least 25lbs.

Compensation:

$15.00

-

$16.00

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

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