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Hotel General Manager Holiday Inn Express Jobs (NOW HIRING)

Hotel General Manager CUSA, LLC, one of the most successful hotel management companies in the industry is searching for a Hotel General Manager for the award-winning Holiday Inn Express Woodstock.

Hotel General Manager CUSA, LLC, one of the most successful hotel management companies in the industry is searching for a Hotel General Manager for the award-winning Holiday Inn Express Woodstock.

Hotel General Manager CUSA, LLC, one of the most successful hotel management companies in the industry is searching for a Hotel General Manager for the award-winning Holiday Inn Express Woodstock.

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Hotel General Manager Holiday Inn Express information

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$40.5K

$87.3K

$166K

How much do hotel general manager holiday inn express jobs pay per year?

As of Jun 16, 2026, the average yearly pay for hotel general manager holiday inn express in the United States is $87,277.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What does a Hotel General Manager at Holiday Inn Express do?

A Hotel General Manager at Holiday Inn Express oversees all aspects of hotel operations, including guest services, staff management, budgeting, and ensuring high standards of cleanliness and hospitality. They are responsible for maximizing profitability, maintaining brand standards, and ensuring guest satisfaction. The general manager also leads marketing efforts, manages vendor relationships, and ensures compliance with company policies and local regulations. Their role is crucial for maintaining the reputation and smooth functioning of the hotel.

What are the key skills and qualifications needed to thrive as a Hotel General Manager at Holiday Inn Express, and why are they important?

To thrive as a Hotel General Manager at Holiday Inn Express, you need strong leadership, operational management experience, and a background in hospitality, often supported by a relevant degree. Familiarity with property management systems (PMS), revenue management tools, and industry certifications such as CHA (Certified Hotel Administrator) is typically required. Exceptional interpersonal skills, problem-solving abilities, and a customer-focused mindset help you motivate teams and deliver outstanding guest experiences. These skills ensure efficient hotel operations, profitability, and high guest satisfaction in a competitive hospitality environment.

What are some common challenges faced by a Hotel General Manager at a Holiday Inn Express, and how can they be effectively managed?

Hotel General Managers at Holiday Inn Express often face challenges such as maintaining high guest satisfaction during peak periods, ensuring consistent brand standards, and managing a diverse team. Balancing operational efficiency with exceptional service is key, especially during busy seasons or special events. Proactive communication with staff, regular training, and effective delegation are crucial strategies for overcoming these challenges. Additionally, leveraging technology and guest feedback can help identify and address issues quickly, supporting both team performance and guest experience.
Infographic showing various Hotel General Manager Holiday Inn Express job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 51% Full Time, 45% Part Time, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $87,277 per year, or $42 per hour.

General Manager- Holiday Inn Express

The Ghoman Group

Indianapolis, IN โ€ข On-site

Full-time

Posted 28 days ago

Be an early applicant


Job description

Job responsibilities :ย 

We are looking for Hotel General Managers to perform various functions, including providing good leadership, communication, and coordination to their team members in ensuring the smooth operation of their hotels.

*Must have Hotel experience 5 to 10 Years

*Address - Holiday Inn Express & Suites Indianapolis W - Airport Area ,ย 5855 Rockville Rd Indianapolis, IN 46224, USA

Contact Person Manny ย +1 (512) 521-4213

Here are major responsibilities, tasks, and duties that usually define the job description of a hotel general manager:

1. Oversee the operations functions of the hotel, as per the Organizational chart.

2. Hold regular briefings and meetings with all heads of departments.

3. Ensure full compliance with Hotel operating controls, SOPs, policies, procedures, and service standards.

4. Lead all key property issues including capital projects, customer service, and refurbishment.

5. Handling complaints, and overseeing the service recovery procedures.

6. Responsible for the preparation, presentation, and subsequent achievement of the hotelโ€™s annual Operating Budget, Marketing, and sales Plan and Capital Budget.

7. Manage the ongoing profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded.

8. Ensure all decisions are made in the best interest of the hotels and management.

9. Deliver hotel budget goals and set other short and long-term strategic goals for the property.

10. Developing improvement actions, and carrying out cost savings.

11. A strong understanding of P&L statements and the ability to react with impactful strategies

12. Closely monitor the hotelโ€™s business reports daily and make decisions accordingly.

13. Ensure that monthly financial outlooks for Rooms, Food & Beverage, Admin & General, are on target and accurate.

14. Maximizing room yield and hotel/resort revenue through innovative sales practices and yield management programs.

15. Prepare a monthly financial report for the owners and stakeholders.

16. Draw up plans and budgets (revenues, costs, etc.) for the owners.

17. Helping in the procurement of operating supplies and equipment, and contracting with third-party vendors for essential equipment and services.

18. Act as a final decision maker in hiring a key staff.

19. Coordination with HODโ€™s for the execution of all activities and functions.

20. Overseeing and managing all departments and working closely with department heads daily.

21. Manage and develop the Hotel Executive team to ensure career progression and development.

22. Be accountable for the responsibilities of department heads and take ownership of all guest complaints.

23. Provide effective leadership to hotel team members.

24. Lead in all aspects of business planning.

25. Respond to audits to ensure continual improvement is achieved.

26. Corporate client handling and taking part in new client acquisition along with the sales team whenever required.

27. Assisting in residential sales as and when required and developing strong sales prospects.

28. Responsible for safeguarding the quality of operations both (internal & external audits).

29. Responsible for legalization, Occupational Health & Safety Act, fire regulations, and other legal requirements.

Job Qualification :ย 

EDUCATION:

A university degree in hotel management or a related field with Experience in opening, managing, or re-positioning a hotel with a clear track record. Excellent computer system skills.

EXPERIENCE:

At least 15 to 20 years of experience in the hospitality industry, with significant luxury and international experience, ideally including experience in remote locations. And 5 to 10 years of experience as a General Manager or Asst. General Manager.