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Hotel General Manager Costa Rica Jobs (NOW HIRING)

CUSA, LLC

Hotel General Manager

Woodstock, GA · On-site

Hotel General Manager CUSA, LLC, one of the most successful hotel management companies in the industry is searching for a Hotel General Manager for the award-winning Holiday Inn Express Woodstock.

American Cruise Lines

Hotel General Manager

Tampa, FL · On-site

Hotel General Manager American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Hotel General Managers to our shipboard team for our 2026 season. American ...

American Cruise Lines

Hotel General Manager

Sandy, UT · On-site

Hotel General Manager American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Hotel General Managers to our shipboard team for our 2026 season. American ...

CUSA, LLC

Hotel General Manager

Woodstock, GA · On-site

Hotel General Manager CUSA, LLC, one of the most successful hotel management companies in the industry is searching for a Hotel General Manager for the award-winning Holiday Inn Express Woodstock.

CUSA, LLC

Hotel General Manager

Marietta, GA · On-site

Hotel General Manager CUSA, LLC, one of the most successful hotel management companies in the industry is searching for a Hotel General Manager to oversee a beautiful Marriott hotel in the greater ...

CUSA, LLC

Hotel General Manager

Woodstock, GA · On-site

Hotel General Manager CUSA, LLC, one of the most successful hotel management companies in the industry is searching for a Hotel General Manager for the award-winning Holiday Inn Express Woodstock.

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All JobsHotel General Manager Costa Rica Jobs

Hotel General Manager Costa Rica information

See salary details

$40.5K

$87.3K

$166K

How much do hotel general manager costa rica jobs pay per year?

As of Jun 12, 2026, the average yearly pay for hotel general manager costa rica in the United States is $87,277.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a Hotel General Manager in Costa Rica, and how can they be addressed?

A Hotel General Manager in Costa Rica often encounters challenges such as adapting to the country's unique hospitality culture, managing a diverse workforce, and navigating seasonal fluctuations in tourism. Additionally, they must ensure compliance with local regulations and maintain high service standards despite resource constraints. Building strong relationships with staff, investing in ongoing training, and staying informed about local tourism trends can help overcome these challenges and drive hotel success.

What are the key skills and qualifications needed to thrive as a Hotel General Manager in Costa Rica, and why are they important?

To excel as a Hotel General Manager in Costa Rica, you need strong leadership, financial management, and hospitality operations expertise, often backed by a degree in hospitality management or a related field. Familiarity with property management systems, revenue management software, and fluency in both English and Spanish are typically required. Outstanding interpersonal skills, cultural sensitivity, and problem-solving abilities help you lead diverse teams and ensure guest satisfaction. These competencies are crucial for driving operational excellence, profitability, and a positive guest experience in a competitive tourism market.

What does a Hotel General Manager do in Costa Rica?

A Hotel General Manager in Costa Rica oversees all operations of a hotel, including managing staff, ensuring guest satisfaction, maintaining budgets, and upholding quality standards. They are responsible for creating a positive guest experience, supervising departments such as housekeeping, front desk, and food service, and ensuring compliance with local regulations. Additionally, they often work closely with tourism boards and local businesses to promote the hotel and attract visitors.

What is the difference between Hotel General Manager Costa Rica vs Front Office Manager?

AspectHotel General Manager Costa RicaFront Office Manager
Primary ResponsibilitiesOversees entire hotel operations, strategic planning, staff management, and guest satisfactionManages front desk operations, guest services, reservations, and staff scheduling
Required CredentialsHospitality management degree, leadership experience, industry certificationsHospitality or hotel management background, customer service skills
Work EnvironmentExecutive office, hotel management, cross-department coordinationFront desk, guest service areas, daily operational tasks

The Hotel General Manager Costa Rica focuses on overall hotel leadership, while the Front Office Manager handles guest services at the front desk. Both roles require hospitality knowledge, but the General Manager has broader strategic responsibilities, whereas the Front Office Manager concentrates on guest interactions and daily operations.

Infographic showing various Hotel General Manager Costa Rica job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 98% Full Time, and 1% Temporary. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $87,277 per year, or $42 per hour.
Hotel General Manager

Hotel General Manager

American Cruise Lines

Natchez, MS • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 5 days ago

Job description

Hotel General Manager
American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Hotel General Managers to our shipboard team for our 2026 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added to our fleet, it is a great opportunity to join our shipboard management team.
The Hotel General Manager is the senior hotel officer who is responsible for managing the daily guest experience through hospitality, customer service, housekeeping, and food service operations on the ship. The Hotel General Manager supervises and evaluates the shipboard hotel management team and is the primary representative of American Cruise Lines to the guests.
The Hotel General Manager ensures all shipboard employees follow approved company procedures including service standards for dining, culinary, housekeeping, shore excursions, onboard enrichment, guest services, crew morale, and training. The Hotel General Manager is responsible for service excellence and superior guest satisfaction, which is a critical measure of success. The Hotel General Manager is accountable for the performance of all Hotel Department crew members, particularly the Hotel Officers and Executive Chef. The Hotel General Manager is expected to provide gracious hospitality to the guests while being safe, courteous, professional, and efficient.
At American Cruise Lines, we are driven by our values-Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America's Story on the Finest American Ships.
Responsibilities:
  • Supervise the Assistant Hotel Manager, Housekeeping Manager, Restaurant Manager, Cruise Director, Excursions Director, Executive Chef & Guest Service Coordinator.
  • Hold officers and crew accountable to American Cruise Lines' standards.
  • Comply with American Cruise Lines' Operations Manual, service standards, and procedures.
  • Responsible for assessing the management team and providing immediate corrective feedback.
  • Anticipate the needs of guests and crew.
  • Respond quickly to guest requests and ensure follow-up.
  • Identify and resolve problems immediately and request home office support as needed.
  • Ability to speak and present in front of all guests in person using a microphone.
  • Management presence during meals services, cocktail hour, and onboard events.
  • Oversee food service and culinary operations for guests and crew to include food quality, presentation, service, and timely delivery.
  • Ensure Chefs are following approved menus and recipes.
  • Oversee crew orientation, scheduling, crew appearance uniform standards, and discipline.
  • Lead and direct ship officers in achieving weekly sales goals.
  • Maintain impeccable cleanliness in passenger areas and ensure all housekeeping standards are followed.
  • Manage shipboard business transactions, accounting, timecards, and home office reporting.
  • Responsible for managing all hotel and food inventories.
  • Work with the Executive Chef to ensure food and hotel supplies are ordered and received timely.
  • Complete daily ship inspection with Mate & Assistant Hotel Manager to generate daily work list and follow up to ensure tasks are completed.
  • Create positive crew experiences.
  • Coordinate all staff to create specific, measurable, achievable, and realistic game plans in order to provide our guests with a memorable cruise on each of our itineraries.
  • Perform bartending duties as needed with other management personnel.
  • Other duties as assigned.

Qualifications:
  • 3+ years of hotel or food and beverage management experience.
  • Bachelor's degree in business or hospitality management is preferred.
  • Proficiency in Microsoft Office Suite applications.
  • Willing to live and work aboard the ship.
  • Optimism and a hardworking drive to succeed.
  • Cruise industry experience not required.
  • Ability to meet moderate physical demands, including lifting, bending, climbing, and long periods of walking or standing.
  • Ability to satisfactorily pass US Coast Guard regulated pre-employment drug test and periodic consortium testing. This includes testing for marijuana and other controlled substances.
  • Available to travel and work a flexible schedule including 14 to 15 hour days for six to eight weeks at a time.
  • Transportation Worker Identification Credential (TWIC).
  • Ability to perform the essential functions of the job with or without accommodation.

Work Schedule:
  • 7 Days per week while onboard the ship.
  • 6-8 weeks working onboard / 1-2 weeks off.
  • This is a full-time, exempt position.

Essential Functions:
  • Ships experience forces from wind, waves, and currents, prompting them to exhibit six distinct motions known as ship motions. The six motions are surge, sway, heave, roll, pitch, and yaw. This position requires the ability to live and satisfactorily perform job duties in an environment that is subject to constant motion.
  • Ability to work around 12 hours per day.
  • Ability to assist in the event of an on-board emergency by quickly climbing up a ladder, opening, and passing through a 20" diameter hatch.
  • Ability to stand for your entire shift.
  • Ability to frequently lift up to 20 lbs. and occasionally lift up to 50 lbs.
  • Ability to frequently bend, squat and reach.
  • Ability to live and work on board a vessel for extended periods of time.
  • Ability to use stairs frequently.

Compensation and Benefits:
  • Competitive daily rate.
  • Health, dental, vision, and 401(k) with match.
  • Continuous growth in the company.
  • Covered Expenses: American Cruise Lines provides travel, room and board, uniforms, and training.

Applicant Acknowledgment
By proceeding to apply for the above position, I acknowledge that I have read and understand the description of the job position for which I am applying, I agree that it accurately reflects the essential functions of the position, and I represent that I can complete the essential functions of the position.
Equal Opportunity Employer
American Cruise Lines is committed to providing equal employment opportunities for all employees and applicants. ‎American Cruise Lines bases all employment decisions on business needs, job requirements, and individual ‎qualifications without regard to protected characteristics, including, but not limited to, race, color, religion, sex (including pregnancy), national origin and citizenship, age (40 and over), disability (including perceived disability), generic information, military service, or any other protected characteristic under applicable federal, state, or local law. ‎This policy applies to all aspects of employment and employment decisions, including, but not limited to, ‎hiring, selection, job assignment, training, compensation, promotion, discipline, termination, and access ‎to benefits.‎
*Job sites across the nation.
This job description is not intended to be a comprehensive list of the duties and responsibilities of the position and such duties and responsibilities may change without notice.

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