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Hotel Director Of Spa Operations Jobs (NOW HIRING)

Arch Amenities Group

Spa Director

Manchester, VT · On-site

Leadership & Operations: * Manage all aspects of spa operations including scheduling, treatment ... Collaborate with hotel/resort marketing teams (if applicable) to align branding and increase ...

Trilogy Spa Holdings

Spa Director

Sonoma, CA · On-site

JOB SUMMARY The Spa Director oversees all aspects of a luxury hotel/resort spa, ensuring exceptional guest experiences, financial success, and operational excellence. This strategic role drives ...

The Spa at The Lodge - Sonoma

Spa Director

Sonoma, CA · On-site

$85K - $105K/yr

JOB SUMMARY The Spa Director oversees all aspects of a luxury hotel/resort spa, ensuring exceptional guest experiences, financial success, and operational excellence. This strategic role drives ...

Omni Hotels & Resorts

Assistant Spa Manager

Hot Springs, VA · On-site

$14.25 - $17/hr

Responsibilities: * Assist with the day-to-day operation of the spa * Assist the Spa Director and ... Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law ...

Spa at the Del Monte

SPA Attendant

Pittsford, NY

$16 - $16.25/hr

... operations and guest service in accordance with company guidelines and procedures. Successful ... Benefits As a Spa Attendant with DelMonte Hotel Group, you will be part of a hospitality leader ...

VIO Med Spa

Clinic Sales Director

Woodbridge, VA · On-site

$60K/yr

The Spa Manager is responsible for the overall operation and performance of the spa; including ... Self-motivated * Self-directed * Empathetic * Creative * Tenacious * Integrity * Honesty

Davidson Hospitality Group

FT Spa Supervisor

Clearwater, FL

$38K - $51K/yr

... operations of our spa and wellness facilities while leading a high-performing team. In this role ... Collaborate with Spa Manager/Director on initiatives to improve guest satisfaction, team engagement ...

New

Wyndham Grand Clearwater Beach

FT Spa Supervisor

Clearwater, FL · On-site

$38K - $51K/yr

... operations of our spa and wellness facilities while leading a high-performing team. In this role ... Collaborate with Spa Manager/Director on initiatives to improve guest satisfaction, team engagement ...

New

Marriott

Spa Manager

Houston, TX · On-site

$39K - $53K/yr

Assists the Spa Director in managing the day-to-day operations of the spa as necessary. At Marriott ... Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while ...

Adero Hospitality Management LLC

Spa Attendant

Scottsdale, AZ · On-site

$13.50 - $17/hr

Knowledge of health and safety regulations related to spa operations. * Strong interpersonal skills with a background in conflict resolution or problem-solving. * Multilingual abilities to better ...

chi

$25 - $28/hr

... operational efficiency. * Maintain comprehensive knowledge of all spa services, treatments ... Build positive working relationships with team members and other hotel departments to support ...

chi

$25 - $28/hr

... operational efficiency. * Maintain comprehensive knowledge of all spa services, treatments ... Build positive working relationships with team members and other hotel departments to support ...

Nbutexas

Hotel Director of Sales

Middleburg, FL · On-site

$70K - $75K/yr

A national Hotel Management Group seeks an experienced Hotel Director of Sales with full-service Hotel experience to lead its Sales efforts for an IHG Hotel in the Jacksonville, FL area. The ideal ...

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Hotel Director Of Spa Operations information

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$96.7K

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How much do hotel director of spa operations jobs pay per year?

As of Sep 12, 2026, the average yearly pay for hotel director of spa operations in the United States is $96,747.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,500.00 and $117,000.00 per year, depending on experience, location, and employer.

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Spa Director

Manchester, VT • On-site

Arch Amenities Group
Fitness and Sports Centers • 1 - 5K employees
Learn more about Arch Amenities Groupexternal

Full-time

Re-posted 25 days ago

Arch Amenities Group rating

6.3

Company rating: 6.3 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Job Title: Spa Director
Department: Spa Operations
Reports to: Regional Manager
Job Type: Exempt
Arch Amenities Group
Wellness-driven. Hospitality-focused.
Arch Amenities Group is the leading provider of amenity management, consulting, and wellness services for commercial real estate, residential communities, and hospitality properties. Formed through the strategic acquisition of top hospitality and wellness-led providers, Arch brings together decades of experience and forward-thinking innovation to deliver unmatched lifestyle and hospitality experiences.
We partner with owners, operators, and developers to transform spas, fitness centers, meeting and event spaces, pools, clubs, and residential amenities into vibrant destinations that foster connection, wellness, and belonging. Our mission is to create spaces where people thrive.
With a North American footprint, a diverse client portfolio, and a highly trained service team, we help properties unlock the full potential of their amenity spaces by improving satisfaction, increasing retention, and driving ROI through thoughtful programming, operational excellence, and seamless service.
The Arch in our name reflects the connections we build between people and spaces, guests and experiences, and teams and technology. Everything we do is designed to create lasting value and measurable impact.
If you're looking to grow with an organization that leads in hospitality, wellness, and lifestyle services, Arch is a place to do what you love and build a career with purpose. Join the team shaping the future of the amenity experience.
Job Summary:
The Spa Director is responsible for the overall operation, leadership, and profitability of the spa and wellness facility. This includes overseeing day-to-day operations, team leadership, guest satisfaction, service standards, budgeting, marketing, and business development. The Spa Director ensures a high-quality experience for guests while maintaining a motivated, professional, and service-focused team.
Key Responsibilities:
Leadership & Operations:
  • Manage all aspects of spa operations including scheduling, treatment protocols, retail sales, guest experience, and cleanliness standards.
  • Lead, hire, train, and develop a team of therapists, front desk staff, and spa attendants.
  • Ensure all services meet or exceed industry standards and client expectations.
  • Maintain inventory of products, supplies, and equipment; manage purchasing and vendor relationships.
  • Ensure compliance with all health, safety, and hygiene regulations.
  • Ensure we are in compliance of all permits/licensing of location
  • Ensure your massage therapists licenses are up-to-date

Financial Management:
  • Develop and manage the annual spa budget including revenue targets, expense control, and profitability.
  • Monitor daily, weekly, and monthly financial performance; take corrective action as needed to meet goals.
  • Analyze service and retail sales to develop pricing strategies, promotions, and upselling initiatives.

Guest Experience & Service Standards:
  • Uphold and elevate the guest experience through service excellence, consistency, and personalized offerings.
  • Handle guest feedback and resolve issues in a timely, professional manner.
  • Oversee guest satisfaction metrics and implement service improvement plans as needed.

Strategic Planning & Marketing:
  • Develop and implement marketing campaigns, seasonal promotions, and special events to drive business.
  • Collaborate with hotel/resort marketing teams (if applicable) to align branding and increase visibility.
  • Identify trends and new opportunities in spa and wellness services.

Qualifications:
Education & Experience:
  • Bachelor's degree in Hospitality, Business, or related field preferred.
  • 5+ years of progressive leadership experience in spa, wellness, or hospitality operations.
  • Proven track record of leading high-performing teams and delivering strong financial results.

Skills & Competencies:
  • Strong leadership, coaching, and team development skills.
  • Exceptional customer service and interpersonal skills.
  • Financial acumen, with experience managing budgets and P&L.
  • Proficiency in spa booking and POS systems (e.g., Mindbody, Booker, SpaSoft).
  • Knowledge of spa modalities, wellness trends, and retail merchandising.

Physical Requirements:
  • Ability to stand for extended periods.
  • Ability to perform physical work including bending, lifting, and repetitive hand and arm movements.
  • Must be able to lift up to 25 pounds.

Work Environment:
  • Work is performed in a spa, clinic, or wellness center environment with occasional exposure to oils, lotions, and low lighting.
  • Require evening, weekend, and holiday hours depending on client scheduling.

Essential Function
Seldom
Occasionally
Frequently
Stationary Position -- Sitting or Standing
X
Active Position -- Walking, jogging, running
X
Use of hands/fingers -- Operate, Use, Inspect, Place, Detect, Position, Prepare, activate
X
Climb/Balance -- Stairs, ladders, ropes, equipment, beams
X
Stoop/kneel/crouch or crawl -- Position self, move
X
Talk/hear -- communicate, detect, converse with, discern, convey, express oneself, exchange information
X
See -- Detect, determine, perceive, identify, recognize, judge, observe, inspect, estimate, assess
X
Carry weight, lift -- Move, transport, position, put, install, remove -- 50 lbs or less
X
Carry weight, lift -- Move, transport, position, put, install, remove -- 50 lbs or more
X
Exposure to -- Exposed, work around, chemicals, odors, smells, noise, indoors or outdoors, heat, cool.
X
DISCLAIMER
The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodation will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Job descriptions typically change over time as requirements and employee skill levels change. Supervisors may revise and/or add duties to reflect these changes. The Employer retains the right to change or assign other duties to this position.
Arch Amenities Group, LLC is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Arch Amenities Group, LLC is also committed to working with and providing reasonable accommodation to individuals with disabilities. Please let your recruiter know if you need accommodation at any point during the interview process.

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