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Hotel Assistant Guest Services Manager Jobs (NOW HIRING)

Benchmark

Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides ... The Assistant Guest Services Manager is to assist the Guest Services Manager in supervising and ...

Hilton Boston Back Bay

Guest Services Supv

Boston, MA · On-site

Our hotel also features a fitness center and a Corner Pantry. Overview: The Guest Services Supervisor is responsible for assisting the Guest Services Manager and Assistant Guest Services Manager ...

The New Yorker Hotel

Guest Services Manager

Manhattan, NY · On-site

$67K - $75K/yr

Overview The Guest Services Manager is responsible for ensuring the operation of the Guest Services ... hotel operations. * Maximize efforts towards productivity, identify problem areas and assist in ...

Highgate Hotels

Guest Services Mgr

Atlantic City, NJ · On-site

... The Guest Services Manager is responsible for ensuring the operation of the Guest Services ... hotel operations. * Maximize efforts towards productivity, identify problem areas and assist in ...

Highgate Hotels

Guest Services Mgr

Honolulu, HI · On-site

... The Guest Services Manager is responsible for ensuring the operation of the Guest Services ... hotel operations. * Maximize efforts towards productivity, identify problem areas and assist in ...

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As of Sep 12, 2026, the average yearly pay for hotel assistant guest services manager in the United States is $46,846.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $54,000.00 per year, depending on experience, location, and employer.

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Assistant Guest Services Manager

Savannah, GA • On-site

Evolution Parking and Guest Services
Hospitality Services • 201 - 500 employees
Learn more about Evolution Parking and Guest Servicesexternal

Full-time

Posted 23 days ago

Job description

Job Summary
This is an onsite position in Savannah, GA.
The Assistant Guest Services Manager will be responsible for assisting the Guest Services Manager in overseeing and coordinating all activities related to the Valet operations. The Assistant Guest Services Manager will proactively approach, greet, and acknowledge all customers in a friendly, professional manner and provide quick, responsive customer service.
Essential Responsibilities
  • Ensure each guest receives outstanding service by providing a friendly environment, which includes proactive greeting and thanking each guest.
  • Assist the Guest Services Manager in coordinating all activities related to valet operation.
  • Recommend measures to improve performance, guest satisfaction, and increase efficiency.
  • Perform Evolution and Forbes Standards training as required.
  • Assist the Guest Service Manager in conducting the �Daily Huddle� during all shifts.
  • Authorize and manage break schedules and other shift options as required.
  • Ensure standards of professionalism and cleanliness are always maintained.
  • Recruit qualified applicants for each position; ensuring adequate staff meet operational requirements.
  • Provide feedback to the Guest Service Manager for associate performance reviews and driving evaluations.
  • Provide input on personnel actions such as hiring, promotions, disciplinary measures, and termination.
  • Ensure quality assurance and management visibility to maintain high standards of quality, reliability, and safety.
  • Motivate and persuade team members to provide exceptional service.
  • Assist the Guest Services Manager in monitoring and enforcing established dress code and hygiene guidelines, including being properly identified, consistently applied, and followed.
  • Prepare schedules and compile payroll data as requested by the Guest Services Manager.
  • Assist with processing deposit verifications and auditing cash flow, tip pool, ticket counts, key counts, car counts, and management-approved complimentary parking.
  • Conduct lot inspections and suggest functional improvements as requested by the Guest Services Manager.
  • Assist the Guest Services Manager with prompt investigation of claims, providing support whether denied or approved.
  • Other duties as assigned.
Minimum Education Required
  • Associate's Degree, High School Diploma, or GED required, or relevant working experience.
  • Understanding of general business practices including accounting, human resources, and customer service.
Minimum Experience Required
  • Experience in valet parking.
  • Valid US Driver's License.
  • 2+ years in a management position.
  • Experience with HRIS platforms, such as ADP.
  • Experience with Customer Service.
Skills Required
  • Strong customer service and client relationship skills.
  • Excellent oral and written communication skills.
  • Strong technology proficiency.
  • Strong organizational skills with a proven track record of meticulous attention to detail and accuracy.
  • Ability to collaborate effectively and work as part of a team.
  • Exceptional attention to detail and ability to multitask in a fast-paced, deadline-driven environment.

Evolution Parking & Guest Services is proud to be an Equal Opportunity Employer with opportunities for advancement. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories.
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