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Hospitality Project Manager Jobs in Quebec (NOW HIRING)

The projects we build connect communities and power future generations. With deep roots in North ... Whether at residential, retail, commercial, institutional or hospitality environments, ATSI is well ...

Accountable for managing the budget, capital expenditure projects, preventative maintenance and ... Ensuring Exceptional Customer Service Displays leadership in guest hospitality, exemplifying ...

Accountable for managing the budget, capital expenditure projects, preventative maintenance and ... Ensuring Exceptional Customer Service Displays leadership in guest hospitality, exemplifying ...

Manage new and ongoing projects to ensure smooth execution * Respond to and fulfill requests from ... hospitality experiences. We serve more than a dozen industries with pride and passion, building ...

For 50 years, Groupe Robin has undertaken large-scale projects as a developer, builder, and property manager in the fields of hospitality, senior living residences, residential and commercial ...

For 50 years, Groupe Robin has undertaken large-scale projects as a developer, builder, and property manager in the fields of hospitality, senior living residences, residential and commercial ...

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Hospitality Project Manager information

What are some common challenges Hospitality Project Managers face when coordinating with diverse teams?

Hospitality Project Managers often work with a wide range of stakeholders, including architects, contractors, hotel staff, and vendors. A common challenge is ensuring clear communication and aligning everyone with project timelines and quality standards, especially when team members have different working styles or priorities. Successfully managing expectations, resolving conflicts, and facilitating collaboration across these groups are key to keeping projects on track and meeting client goals. Building strong relationships and using effective project management tools can help overcome these challenges.

What are the 4 types of project managers?

In the context of a hospitality project manager, the four main types of project managers are functional, project-oriented, matrix, and program managers. Functional managers oversee specific departments, while project managers lead individual projects. Matrix managers work across departments, and program managers coordinate related projects to achieve strategic goals.

What is the highest paid job in hospitality?

The highest paid roles in hospitality often include executive positions such as General Managers of luxury hotels or resort CEOs, with salaries exceeding six figures. These roles typically require extensive experience, strong leadership skills, and often advanced certifications or degrees in hospitality management or business.

What is the difference between Hospitality Project Manager vs Event Coordinator?

AspectHospitality Project ManagerEvent Coordinator
CredentialsRelevant experience, certifications like PMP, hospitality management degreeEvent planning certifications, hospitality or related experience
Work EnvironmentHotels, resorts, large hospitality projectsConferences, weddings, corporate events
Employer & IndustryHotels, resorts, hospitality companiesEvent planning firms, hotels, venues

The Hospitality Project Manager oversees large-scale hospitality projects, focusing on planning, execution, and coordination. In contrast, the Event Coordinator manages specific events, handling logistics and client needs. Both roles require strong organizational skills and industry knowledge, but the Project Manager typically works on broader projects within the hospitality industry, while the Event Coordinator focuses on individual events.

What is the highest paid project manager?

The highest paid project managers are often in industries like oil and gas, IT, or construction, with senior or specialized roles earning over $150,000 annually. Certifications such as PMP and extensive experience can also significantly increase earning potential.

What are the key skills and qualifications needed to thrive as a Hospitality Project Manager, and why are they important?

To thrive as a Hospitality Project Manager, you need expertise in project management, budgeting, and hospitality operations, usually backed by a degree in hospitality management or a related field. Familiarity with project management software (like MS Project or Asana), hospitality property management systems, and certifications such as PMP or CAPM are highly valuable. Exceptional communication, leadership, and problem-solving skills help build strong teams and client relationships. These competencies ensure projects are delivered efficiently, on budget, and to the highest standards of guest satisfaction.

What does a hospitality project manager do?

A hospitality project manager oversees the planning, coordination, and execution of projects related to hotel, resort, or restaurant development and renovation. They manage budgets, schedules, and teams to ensure projects meet quality standards and deadlines, often using project management tools and coordinating with contractors and stakeholders.
What job categories do people searching Hospitality Project Manager jobs in Quebec look for? The top searched job categories for Hospitality Project Manager jobs in Quebec are:
What cities in Quebec are hiring for Hospitality Project Manager jobs? Cities in Quebec with the most Hospitality Project Manager job openings:
Infographic showing various Hospitality Project Manager job openings in Quebec as of June 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution.

Customer Success Manager, Hotels

Valsoft Corporation

Montreal, QC • On-site

Full-time

Posted 11 days ago


Job description

About Sadie

We are an industry-leading Voice AI provider specializing in deep integrations with hospitality. Our mission is to become the natural “voice” of every PMS—delivering seamless guest interactions, automated bookings, and operational efficiencies through conversational AI. Backed by cutting-edge research and a growing roster of hotel customers, we’re scaling rapidly and seeking a strategic leader to forge and grow our PMS partnerships worldwide.


About The Role

In this role, you’ll guide new customers through the onboarding process — from initial setup to go-live — ensuring they experience a smooth, efficient, and positive start with Sadie. You’ll work closely with sales, implementation, and support teams to make sure every restaurant is fully equipped to use Sadie successfully from day one.
This is a great opportunity for someone who thrives on being a go getter, strong communicator, and delivering an exceptional customer experience.
You’ll be the trusted point of contact for our partners post-implementation, guiding them through adoption, performance optimization, and ongoing support. Your mission is to reduce friction, increase confidence, and ensure every customer sees long-term value from Sadie's platform.
What You’ll Do

  • Serve as the primary point of contact for new customers during onboarding.
  • Coordinate all steps of the onboarding process, including account setup, integration with booking and PMS systems, and configuration of Sadie’s voice features.
  • Conduct virtual onboarding sessions and training calls with restaurant managers and staff.
  • Manage any blockers and handle objections with ease and care.
  • Build systems to improve the onboarding and customer success process for customers.
  • Partner with internal teams (Sales, Support, Product) to ensure a seamless handoff and consistent communication throughout the customer journey.
  • Track and manage onboarding timelines, ensuring milestones and go-live targets are met.
  • Monitor customer adoption during the early stages to proactively address any setup or training challenges.
  • Document key onboarding insights and recommend process improvements to enhance the customer experience.

What You Bring

  • 2+ years of experience in onboarding, implementation, or customer success — ideally within SaaS, hospitality tech, or a related sector.
  • Go getter and problem solving mind set, jumping over any obstacle with ease.
  • Excellent communication and relationship-building skills.
  • Strong organisational abilities and attention to detail — you can manage multiple onboarding projects simultaneously.
  • Comfort navigating technical integrations.
  • Familiarity with hotel operations, booking systems, or PMS platforms is a plus.
  • Familiarity with Hubspot and Notion is a plus.

Why You’ll Love Working Here

  • Opportunity to shape how SaaS companies monetize payments.
  • Collaborative, high-performing team that values ownership and impact.
  • Room to grow and impact the trajectory of the company.
  • Flexible culture.
  • Competitive compensation and benefits.