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Hospitality Inn Jobs in Matteson, IL (NOW HIRING)

Holiday Inn - Tinley Park

Line Cook

Tinley Park, IL

$16 - $20/hr

At Holiday Inn - Tinley Park, we value hard work, collaboration, and a passion for hospitality. While we do not currently offer additional benefits for this position, we provide a welcoming and ...

Munster Med-Inn

Housekeeping Director

Munster, IN · On-site

Housekeeping Director Join Munster Med-Inn as a Housekeeping Director in Munster, Indiana As a ... High School Diploma or equivalent required; degree in Hospitality, Healthcare, or related field ...

Home Run Inn

General Manager ($70-$102k)

Chicago, IL · On-site

$70K - $85K/yr

Deliver outstanding hospitality and service every day * Resolve guest concerns with professionalism and care * Represent Home Run Inn in the local community and support community events Running a ...

Munster Med Inn

Housekeeping Director

Munster, IN · On-site

$65 - $95/hr

Housekeeping Director Join Munster Med-Inn as a Housekeeping Director in Munster, Indiana As a ... High School Diploma or equivalent required; degree in Hospitality, Healthcare, or related field ...

Home Run Inn, Inc

General Manager ($70-$102k)

Chicago, IL · On-site

$70K - $85K/yr

Deliver outstanding hospitality and service every day * Resolve guest concerns with professionalism and care * Represent Home Run Inn in the local community and support community events Running a ...

Home Run Inn, Inc

General Manager ($70-$102k)

Chicago, IL · On-site

$70K - $85K/yr

Deliver outstanding hospitality and service every day * Resolve guest concerns with professionalism and care * Represent Home Run Inn in the local community and support community events Running a ...

HOME RUN INN INC

General Manager ($70-$102k)

Chicago, IL · On-site

$70K - $85K/yr

Deliver outstanding hospitality and service every day * Resolve guest concerns with professionalism and care * Represent Home Run Inn in the local community and support community events Running a ...

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All JobsHospitality Inn JobsHospitality Inn Jobs in Matteson, IL

Hospitality Inn information

See Matteson, IL salary details

$25.2K

$57.1K

$82.1K

How much do hospitality inn jobs pay per year?

As of Sep 4, 2026, the average yearly pay for hospitality inn in Matteson, IL is $57,074.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,500.00 and $68,200.00 per year, depending on experience, location, and employer.

What is a Hospitality Inn?

A Hospitality Inn is a type of lodging establishment that provides accommodations, amenities, and services to travelers and guests. These establishments often offer comfortable rooms, dining options, and additional facilities like meeting rooms, fitness centers, or swimming pools. The goal of a Hospitality Inn is to create a welcoming environment and ensure guests have a pleasant and convenient stay. They are typically found in cities, near airports, or along travel routes, serving both business and leisure travelers.

What are some common challenges faced by staff working at a Hospitality Inn, and how can they be addressed?

Staff at a Hospitality Inn often encounter challenges such as managing high guest expectations, handling unexpected booking changes, and maintaining smooth communication across departments. To address these, it's important to stay organized, develop strong problem-solving skills, and foster a collaborative team environment. Regular training sessions, effective use of management software, and open lines of communication with both guests and colleagues help ensure a positive experience for everyone involved.

What are the key skills and qualifications needed to thrive as a Hospitality Inn Manager, and why are they important?

To thrive as a Hospitality Inn Manager, you need expertise in hotel operations, customer service, and staff management, typically supported by a degree in hospitality management or related experience. Familiarity with property management systems (PMS), booking platforms, and financial software is crucial for daily operations. Outstanding interpersonal skills, problem-solving abilities, and leadership make someone excel in this role. These skills ensure efficient operations, guest satisfaction, and a positive work environment, which are critical for the success of any hospitality establishment.

What is the difference between Hospitality Inn vs Hotel Front Desk Agent?

AspectHospitality InnHotel Front Desk Agent
Primary RoleManage guest check-ins/outs, reservations, and guest services at a hospitality innAssist guests with check-in/out, reservations, and inquiries at a hotel
Work EnvironmentSmall to mid-sized inns, limited amenitiesLarge hotels, extensive guest services
CredentialsHigh school diploma often required; hospitality certifications optionalHigh school diploma; hospitality or customer service certifications beneficial
Industry UsageUsed in smaller lodging establishmentsCommon in hotel chains and larger properties

Both roles involve guest service and reservations, but Hospitality Inn typically refers to smaller lodging establishments, while Hotel Front Desk Agents work in larger hotels. The responsibilities and credentials are similar, with the main difference being the size and scope of the property.

What are popular job titles related to Hospitality Inn jobs in Matteson, IL?

For Hospitality Inn jobs in Matteson, IL, the most frequently searched job titles are:

What cities near Matteson, IL are hiring for Hospitality Inn jobs?

Cities near Matteson, IL with the most Hospitality Inn job openings:

Hospitality Inn jobs near you

Breakfast Attendant Fairfield Inn & Suites

QUEENSIDE HOSPITALITY LLC

Matteson, IL • On-site

$15 - $17/hr

Full-time

Retirement, PTO

Re-posted 14 days ago

Key responsibilities

  • Set up, maintain, replenish, and break down the breakfast operation while ensuring food quality, presentation, cleanliness, and service meet brand standards.

  • Greet guests warmly, assist with questions, respond to requests, and create a welcoming environment during breakfast service.

  • Monitor food and beverage stations, replenish items as needed, and maintain cleanliness and sanitation throughout the breakfast area.

Job description

Benefits:
  • 401(k)
  • Employee discounts
  • Free uniforms
  • Paid time off

FAIRFIELD INN & SUITES BREAKFAST ATTENDANT

Fairfield Inn & Suites by Marriott | Dual-Brand Delta Hotels & Fairfield Inn & Suites by Marriott Matteson IL 

Department: Food & Beverage
Reports To: Food & Beverage Manager / Director of Food & Beverage
Position Type: Full-Time / Part-Time
Hourly Rate: $16.50 per hour
Schedule: 5:00 AM–12:00PM
Availability: Open and Flexible, including weekends and holidays
POSITION SUMMARY

The Fairfield Inn & Suites Breakfast Attendant is responsible for providing a clean, welcoming, organized, and hospitable breakfast experience for hotel guests.
This is a highly guest-facing position requiring an individual who is friendly, energetic, dependable, attentive to detail, and committed to exceptional hospitality. The Breakfast Attendant is responsible for setting up, maintaining, replenishing, and breaking down the Fairfield breakfast operation while ensuring food quality, presentation, cleanliness, and service meet Fairfield by Marriott brand standards.
The Breakfast Attendant is often one of the first associates guests encounter in the morning and plays an important role in creating a positive first impression of the hotel.
ESSENTIAL RESPONSIBILITIES

GUEST SERVICE

  • Warmly greet and acknowledge every guest entering the breakfast area.
  • Create a welcoming and positive environment for hotel guests.
  • Assist guests with questions regarding breakfast offerings and hotel amenities.
  • Respond promptly and professionally to guest requests.
  • Monitor the breakfast area and anticipate guest needs.
  • Assist guests with seating and accessibility needs when appropriate.
  • Address guest concerns professionally and notify management when necessary.
  • Thank guests and ensure they leave the breakfast area feeling welcomed and valued.
  • Maintain a visible and guest-focused presence throughout breakfast service.
BREAKFAST SETUP

  • Arrive prepared and ready to work at the scheduled start time.
  • Complete breakfast setup prior to the beginning of service.
  • Ensure all food and beverage stations are properly stocked and presented.
  • Set up plates, bowls, cups, utensils, napkins, condiments, and other breakfast supplies.
  • Ensure the breakfast area is clean, organized, and ready for guests.
  • Verify food presentation and availability before service begins.
  • Ensure coffee and beverage stations are properly prepared and stocked.
  • Maintain appropriate breakfast signage and presentation.
FOOD & BEVERAGE SERVICE

  • Monitor hot and cold food items throughout breakfast service.
  • Maintain appropriate food temperatures.
  • Replenish food promptly to prevent empty or poorly presented stations.
  • Replenish beverages, coffee, utensils, plates, cups, napkins, and condiments.
  • Monitor food quality and freshness.
  • Remove food items that no longer meet established quality or safety standards.
  • Maintain clean and attractive food presentation throughout the breakfast period.
  • Communicate food shortages or quality concerns to management immediately.
CLEANLINESS & SANITATION

  • Maintain a clean and organized breakfast area throughout the entire shift.
  • Follow clean-as-you-go practices.
  • Wipe and sanitize tables promptly after guests depart.
  • Clean and sanitize food and beverage service areas.
  • Maintain clean coffee and beverage stations.
  • Clean and sanitize equipment according to established procedures.
  • Maintain clean floors and dining areas.
  • Remove trash promptly and replace liners as necessary.
  • Report maintenance, safety, or sanitation concerns immediately.
FOOD SAFETY

  • Follow all federal, state, and local food safety requirements.
  • Follow proper food handling procedures.
  • Monitor and maintain proper food temperatures.
  • Prevent cross-contamination.
  • Follow proper allergen-awareness procedures.
  • Properly label, date, store, and rotate food products.
  • Follow FIFO — First In, First Out — procedures.
  • Maintain proper handwashing and personal hygiene.
  • Report food safety concerns immediately to management.
INVENTORY & STOCKING

  • Monitor breakfast inventory and communicate replenishment needs.
  • Restock food, beverages, paper products, utensils, and other supplies.
  • Maintain organized storage areas.
  • Properly rotate food products.
  • Minimize food waste.
  • Ensure unused food products are properly stored according to hotel procedures.
  • Assist with inventory counts when requested.
  • Report shortages or unusual product usage to management.
MARRIOTT & FAIRFIELD SERVICE CULTURE

The Breakfast Attendant is expected to consistently demonstrate Fairfield by Marriott hospitality standards.
Associates are expected to:
  • Welcome every guest warmly and professionally.
  • Demonstrate genuine hospitality.
  • Anticipate guest needs.
  • Respond promptly to guest requests.
  • Maintain professional communication.
  • Demonstrate urgency without sacrificing quality.
  • Maintain a clean and organized environment.
  • Take ownership of the guest experience.
  • Support a culture where every guest feels welcomed, valued, and appreciated.
BREAKFAST CLOSING RESPONSIBILITIES

At the conclusion of breakfast service, the Breakfast Attendant is responsible for properly breaking down the breakfast operation and preparing the area for the next service period.
Responsibilities include:
  • Remove and properly store reusable food items according to hotel procedures.
  • Dispose of food that cannot be safely retained.
  • Clean and sanitize breakfast equipment.
  • Clean and sanitize food and beverage stations.
  • Clean tables and chairs.
  • Clean and organize the breakfast dining area.
  • Restock supplies for the following breakfast service.
  • Properly label, date, and rotate retained food products.
  • Clean refrigerators and reach-ins as assigned.
  • Remove trash.
  • Sweep and mop applicable areas.
  • Complete the daily breakfast cleaning checklist.
  • Report maintenance or equipment concerns.
  • Ensure the breakfast area is left clean, organized, stocked, and ready for the next service period.
PROFESSIONAL STANDARDS

All Breakfast Attendants are expected to:
  • Maintain a clean, professional appearance and appropriate grooming at all times.
  • Wear the required uniform and maintain a professional appearance.
  • Remain visible, attentive, and engaged while working.
  • Personal cell phone use is not permitted while working, except when authorized by management.
  • Maintain a positive and welcoming attitude.
  • Treat guests, coworkers, and leadership with courtesy and respect.
  • Maintain confidentiality of guest and hotel information.
  • Protect hotel property and equipment.
  • Follow all Marriott, Fairfield, hotel, company, food safety, and sanitation policies.
  • Take ownership of assigned responsibilities.
REQUIRED QUALIFICATIONS

  • Previous hotel, restaurant, hospitality, or customer service experience preferred.
  • Breakfast service or food service experience is a plus.
  • Strong customer service skills.
  • Friendly and professional personality.
  • Ability to communicate effectively with guests and coworkers.
  • Ability to work independently and as part of a team.
  • Strong attention to detail.
  • Dependable and punctual.
  • Ability to work efficiently in a busy breakfast environment.
  • Ability to stand and walk for extended periods.
  • Ability to bend, reach, lift, push, and pull as required.
  • Ability to safely lift and carry breakfast supplies and equipment.
SCHEDULE & AVAILABILITY

Primary schedule: 5:00 AM–11:00 AM

This position requires reliable early-morning availability. The Breakfast Attendant must be prepared to begin setup and breakfast responsibilities promptly at 5:00 AM.
Open and flexible availability is required, including:
  • Early mornings
  • Weekends
  • Holidays
  • High-occupancy periods
  • Special events
  • Peak breakfast periods
  • Schedule adjustments based on hotel operational needs
Reliable attendance and punctuality are essential.
COMPENSATION

$16.60 per hour

PERFORMANCE EXPECTATIONS

Success in this position will be measured by:
  • Guest satisfaction.
  • Friendly and professional guest interactions.
  • Breakfast presentation.
  • Food availability and timely replenishment.
  • Proper food temperatures.
  • Breakfast area cleanliness.
  • Proper sanitation practices.
  • Accurate food rotation and storage.
  • Timely completion of setup and closing duties.
  • Inventory and supply management.
  • Attendance and punctuality.
  • Professional appearance and conduct.
  • Teamwork and communication.
  • Consistent adherence to Fairfield by Marriott service standards.
OUR EXPECTATION

The Fairfield Breakfast Attendant sets the tone for the guest's morning.
We are looking for an individual who understands that breakfast is more than putting food on a buffet—it is an opportunity to create a welcoming and memorable start to the guest's day.

The ideal candidate is friendly, dependable, proactive, clean, organized, and genuinely committed to hospitality.
Every guest should feel welcomed, every station should be clean and stocked, and every detail should reflect the standards of Fairfield by Marriott.