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Hospitality Inn Jobs in Amherst, MA (NOW HIRING)

The Inn on Boltwood

Server

Amherst, MA · On-site

At Olympia Hospitality and the Inn on Boltwood, we create a fun, supportive environment where growth never stops, and success is celebrated together. Guided by our values of continuous improvement ...

The Inn on Boltwood

Server

Amherst, MA · On-site

At Olympia Hospitality and the Inn on Boltwood, we create a fun, supportive environment where growth never stops, and success is celebrated together. Guided by our values of continuous improvement ...

The Inn on Boltwood

Server

Amherst, MA

At Olympia Hospitality and the Inn on Boltwood, we create a fun, supportive environment where growth never stops, and success is celebrated together. Guided by our values of continuous improvement ...

The Inn on Boltwood

Server

Amherst, MA · On-site

At Olympia Hospitality and the Inn on Boltwood, we create a fun, supportive environment where growth never stops, and success is celebrated together. Guided by our values of continuous improvement ...

Inn on Boltwood

Guest Service Representative

Amherst, MA · On-site

$18/hr

At Olympia Hospitality and the Inn on Boltwood, we create a fun, supportive environment where growth never stops, and success is celebrated together. Guided by our values of continuous improvement ...

The Inn on Boltwood

Line Cook

Amherst, MA · On-site

$15.50 - $19.50/hr

At Olympia Hospitality, we create a fun, supportive environment where growth never stops, and ... All applicants at the Inn on Boltwood are subject to a background check The Olympia Companies is an ...

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All JobsHospitality Inn JobsHospitality Inn Jobs in Amherst, MA

Hospitality Inn information

See Amherst, MA salary details

$25.1K

$56.8K

$81.7K

How much do hospitality inn jobs pay per year?

As of Aug 18, 2026, the average yearly pay for hospitality inn in Amherst, MA is $56,843.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,300.00 and $68,000.00 per year, depending on experience, location, and employer.

What is a Hospitality Inn?

A Hospitality Inn is a type of lodging establishment that provides accommodations, amenities, and services to travelers and guests. These establishments often offer comfortable rooms, dining options, and additional facilities like meeting rooms, fitness centers, or swimming pools. The goal of a Hospitality Inn is to create a welcoming environment and ensure guests have a pleasant and convenient stay. They are typically found in cities, near airports, or along travel routes, serving both business and leisure travelers.

What are some common challenges faced by staff working at a Hospitality Inn, and how can they be addressed?

Staff at a Hospitality Inn often encounter challenges such as managing high guest expectations, handling unexpected booking changes, and maintaining smooth communication across departments. To address these, it's important to stay organized, develop strong problem-solving skills, and foster a collaborative team environment. Regular training sessions, effective use of management software, and open lines of communication with both guests and colleagues help ensure a positive experience for everyone involved.

What are the key skills and qualifications needed to thrive as a Hospitality Inn Manager, and why are they important?

To thrive as a Hospitality Inn Manager, you need expertise in hotel operations, customer service, and staff management, typically supported by a degree in hospitality management or related experience. Familiarity with property management systems (PMS), booking platforms, and financial software is crucial for daily operations. Outstanding interpersonal skills, problem-solving abilities, and leadership make someone excel in this role. These skills ensure efficient operations, guest satisfaction, and a positive work environment, which are critical for the success of any hospitality establishment.

What is the difference between Hospitality Inn vs Hotel Front Desk Agent?

AspectHospitality InnHotel Front Desk Agent
Primary RoleManage guest check-ins/outs, reservations, and guest services at a hospitality innAssist guests with check-in/out, reservations, and inquiries at a hotel
Work EnvironmentSmall to mid-sized inns, limited amenitiesLarge hotels, extensive guest services
CredentialsHigh school diploma often required; hospitality certifications optionalHigh school diploma; hospitality or customer service certifications beneficial
Industry UsageUsed in smaller lodging establishmentsCommon in hotel chains and larger properties

Both roles involve guest service and reservations, but Hospitality Inn typically refers to smaller lodging establishments, while Hotel Front Desk Agents work in larger hotels. The responsibilities and credentials are similar, with the main difference being the size and scope of the property.

What job categories do people searching Hospitality Inn jobs in Amherst, MA look for?

The top searched job categories for Hospitality Inn jobs in Amherst, MA are:

Hospitality Inn jobs near you
Infographic showing various Hospitality Inn job openings in Amherst, MA as of August 2026, with employment types broken down into 71% Full Time, 28% Part Time, and 1% Temporary. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $56,843 per year, or $27.3 per hour.

Server

The Inn on Boltwood

Amherst, MA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Job description

We’re more than just a team – we’re a community dedicated to making a difference every day.

At Olympia Hospitality and the Inn on Boltwood, we create a fun, supportive environment where growth never stops, and success is celebrated together. Guided by our values of continuous improvement, accountability, concern for others, and trust, we foster a culture of collaboration and integrity. If you’re passionate, driven, and ready to thrive, we’d love to have you on our team. Apply today and build a career that inspires you!

The Restaurant Server safely and efficiently provides excellent customer service with a smile! We want our guests to feel good about their dining experience so that they will tell others and become a loyal customer. We expect and encourage you to go out of your way to talk to guests and find out what their needs are before they have to ask you.

$6.75 plus tips! 

All employees of The Inn on Boltwood are subject to a background check.

Join a Team that Puts Your Well-Being First!

At Olympia Hospitality, we believe in supporting our employees both in and out of the workplace. When you join us, you’re not just getting a job – you’re joining a family-first organization that cares about your health and wellness, your future, and your overall satisfaction.

Here’s how we show our commitment:

  • Health Coverage That Works for You: We contribute up to 80% toward individual health plans and offer affordable dental and vision insurance. Plus, with FSA and HSA options, you can plan for your healthcare costs your way.
  • Secure Your Future: With our 401K plan and discretionary yearly match, you can build the financial future you deserve.
  • Peace of Mind: We provide paid group term life insurance for select positions, 50% shared cost short-term disability, and you have the option to purchase additional employee paid life insurance.
  • Time for You: Enjoy our robust PTO plan and 7 paid holidays to maintain work-life balance. Need quick access to your paycheck? Our earned wage access program has you covered!
  • Additional Support: From our Employee Assistance Program (EAP) to a sober support network, and our commitment to being a recovery-friendly workplace, we're here to help you thrive personally and professionally.
  • Perks: Love to travel? Enjoy exclusive hotel travel discounts as a member of our team.  Additional benefits may be available based on property specific locations!

We’re more than just a business—we’re a values-driven organization that believes in creating an environment where every team member can thrive. Our core values guide everything we do, from how we interact with each other to how we serve our guests and community. Join us at Olympia Hospitality and take the next step toward a fulfilling, balanced, and supported career. Apply today!

Skills Required

  • Provide high-level customer service, communicate effectively with guests and team members, follow instructions, ability to learn quickly, pay attention to detail, and maintain composure when working under pressure

Experience / Education

  • Experience as a Server is preferred; must be of legal age if serving alcohol

The Olympia Companies is an equal opportunity employer and is committed to providing employment opportunities to qualified applicants without regard to such characteristics as race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability, genetic information, protected veteran status or any other factor protected by applicable law.

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