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Hospital Unit Assistant Jobs in Boston, MA (NOW HIRING)

STI

Administrative Assistant - Winchester, MA

Winchester, MA · On-site

$19 - $25.75/hr

Administrative Assistant Winchester, MA 3-6 Months Admin Assistant - 8hr DAYS M-F 7:30am-4pm ... Mandatory training requirements as per hospital/unit policies b. Continuing education/inservices to ...

STI

Administrative Assistant [Must have EPIC]

Winchester, MA · On-site

$19 - $25.75/hr

Administrative Assistant - Winchester, MA Administrative Assistant Winchester, MA 3-6 Months Admin ... Mandatory training requirements as per hospital/unit policies b. Continuing education/inservices to ...

STI

Administrative Assistant - Winchester, MA

Winchester, MA · On-site

$19 - $25.75/hr

Administrative Assistant Winchester, MA 3-6 Months Admin Assistant - 8hr DAYS M-F 7:30am-4pm ... Mandatory training requirements as per hospital/unit policies b. Continuing education/inservices to ...

Northern Essex Community College

Clerk IV

Boston, MA · On-site

$17.50 - $23/hr

... Hospital is seeking a dynamic candidate who will provide clerical support services to an inpatient psychiatric unit. The unit clerk works under the direction of the Nurse Manager to assist in the ...

Department of Mental Health

Clerk IV

Boston, MA · On-site

$17.50 - $23/hr

... Hospital is a seeking dynamic candidate who will provide clerical support services to an inpatient psychiatric unit. The unit clerk works under the direction of the Nurse Manager to assist in the ...

Department of Conservation & Recreation

Clerk IV

Boston, MA · On-site

$17.50 - $23/hr

... Hospital is a seeking dynamic candidate who will provide clerical support services to an inpatient psychiatric unit. The unit clerk works under the direction of the Nurse Manager to assist in the ...

Commonwealth of Massachusetts

Clerk IV

Boston, MA

$17.50 - $23/hr

... Hospital is a seeking dynamic candidate who will provide clerical support services to an inpatient psychiatric unit. The unit clerk works under the direction of the Nurse Manager to assist in the ...

State of Massachusetts

Clerk IV

Boston, MA · On-site

$17.50 - $23/hr

... Hospital is a seeking dynamic candidate who will provide clerical support services to an inpatient psychiatric unit. The unit clerk works under the direction of the Nurse Manager to assist in the ...

Massgeneralbrigham

Operating Room Assistant BWH

Boston, MA · On-site

$17.71 - $24.28/hr

Job Summary Operating Room Assistant - Per Diem Rotating - BWH OR Clinical Support - Minimum four ... hospital personnel. - Provides hospital/unit orientation information for guest, patients and ...

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All JobsHospital Unit JobsHospital Unit Assistant JobsHospital Unit Assistant Jobs in Boston, MA

Hospital Unit Assistant information

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How much do hospital unit assistant jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for hospital unit assistant in Boston, MA is $21.50, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $22.98 per hour, depending on experience, location, and employer.

What is a hospital unit assistant?

Hospital Unit Assistants are healthcare support professionals who help manage the day-to-day operations of hospital units. They perform a variety of administrative and clerical tasks, such as answering phones, scheduling appointments, maintaining patient records, and communicating with medical staff. Their work ensures that hospital units run smoothly and efficiently, allowing nurses and doctors to focus on patient care. Hospital Unit Assistants often act as a crucial link between patients, families, and healthcare providers.

What are the key skills and qualifications needed to thrive as a hospital unit assistant?

To thrive as a Hospital Unit Assistant, you need strong organizational skills, attention to detail, and a basic understanding of medical terminology, typically supported by a high school diploma or equivalent. Familiarity with hospital information systems, electronic health records (EHRs), and office software is often required. Excellent communication, teamwork, and multitasking abilities help you effectively support clinical staff and interact with patients. These skills are vital for maintaining efficient unit operations, ensuring accurate records, and contributing to a positive patient care environment.

What are some common challenges hospital unit assistants face in their daily work, and how can they effectively manage them?

Hospital Unit Assistants often juggle multiple responsibilities such as patient admissions, managing medical records, and coordinating communication between staff members. A frequent challenge is handling the fast-paced environment and prioritizing tasks during busy periods. Effective time management, strong organizational skills, and clear communication with nurses and other team members are key to managing these demands. Being adaptable and proactive in anticipating the needs of both patients and staff can help Hospital Unit Assistants thrive and contribute positively to the unit.

What is the difference between Hospital Unit Assistant vs Medical Office Assistant?

AspectHospital Unit AssistantMedical Office Assistant
CredentialsHigh school diploma; on-the-job trainingHigh school diploma; certification often preferred
Work EnvironmentHospitals, clinics, healthcare unitsDoctor's offices, outpatient clinics, healthcare facilities
Job DutiesPatient support, clerical tasks, equipment setupScheduling, billing, patient records, administrative support
Employer & IndustryHospitals, healthcare providersMedical practices, clinics, outpatient centers

While both roles support healthcare operations, Hospital Unit Assistants focus on patient care support within hospital settings, whereas Medical Office Assistants primarily handle administrative tasks in outpatient or clinic environments. Understanding these differences helps in choosing the right career path or job search focus.

How to become a hospital unit assistant?

To become a hospital unit assistant, candidates typically need a high school diploma or equivalent and strong organizational and communication skills. Some positions may require basic knowledge of medical terminology or experience with administrative tasks, and on-the-job training is often provided. Certification is not usually mandatory but can enhance job prospects.

What are popular job titles related to Hospital Unit Assistant jobs in Boston, MA?

For Hospital Unit Assistant jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Hospital Unit Assistant jobs in Boston, MA look for?

The top searched job categories for Hospital Unit Assistant jobs in Boston, MA are:

What cities near Boston, MA are hiring for Hospital Unit Assistant jobs?

Cities near Boston, MA with the most Hospital Unit Assistant job openings:

Hospital Unit Assistant jobs near you
Infographic showing various Hospital Unit Assistant job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, 1% Temporary, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $44,726 per year, or $21.5 per hour.

Unit Coordinator, Emergency Department- 24 hrs, Evenings/Nights

Beth Israel Deaconess Hospital Milton

Milton, MA • On-site

Full-time

Posted 7 days ago

Job description

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Emergency Department | Beth Israel Deaconess Hospital–Milton
Schedule
24 hours (2, 12 hour shifts OR 3, 8 hour shifts)
3p-3a and 7p-7a with weekend rotations
Where You’ll Work
You’ll be part of a community-based Emergency Department that delivers high-quality, compassionate care in a fast‑paced and collaborative environment. Our team is built on strong communication, mutual respect, and coordination, where every role contributes to the patient experience.
As a Unit Coordinator, you’ll work at the center of department activity, partnering with nurses, providers, and support staff to help maintain organization, communication, and flow throughout the Emergency Department.
What You’ll Do
As an Emergency Department Unit Coordinator, you will:
Provide administrative support to clinical staff, patients, and families
Manage front desk operations, including communication, coordination, and information flow
Support department efficiency and patient throughput, helping maintain a smooth care experience
Collaborate closely with the Charge Nurse and care team to prioritize tasks and respond to real-time needs
Serve as a central point of contact, helping ensure the team stays informed, organized, and connected
Your role is essential in supporting both patient care delivery and the overall operations of the department.
Why You’ll Love Working Here
Be a key member of a collaborative care team in a dynamic clinical environment
Play an important role in improving patient flow and experience
Work alongside dedicated nurses, providers, and interdisciplinary staff
Gain valuable exposure to emergency care operations and team-based care
Join a workplace that values teamwork, respect, and community-centered care
At BID Milton, every role has impact—and Unit Coordinators are vital to keeping care seamless, responsive, and patient-focused.

Job Description:

DUTIES AND RESPONSIBILITIES:

Under the general supervision of the Nurse Manager, OR/PACU, or designee, performs a variety of select administrative and nursing support activities.

  • Answer phones in compliance with hospital policies and procedures
  • Communicates effectively with patients and their families where appropriate
  • Assembles patient medical records
  • Updates patient information in hospital computer system
  • Enter billing charges for patients in computer system
  • Retrieves appropriate patient medical records and tests results
  • Sends specimens to the Laboratory, order entry in hospital computer system as needed
  • Demonstrates the skills and judgment necessary to provide direct care to patients under the direction or licensed personnel
  • May participate in the delivery of emergency care under the direction of a registered nurse or physician
  • Considers specific cultural beliefs and practices when caring for patients. Utilizes interpreter services for patients with limited English proficiency
  • Collaborates, cooperates, and communicates with other health care providers to ensure quality and continuity of care
  • Provides care appropriate to the age groups of patients regularly served; seeks assistance for resources of other age groups that need care
  • Maintains a safe work environment within service area and actively participates in hospital safety programs and initiatives
  • Adheres to universal precautions
  • Actively participates in unit-based Q.I., Performance Improvement studies and unit meetings
  • Attends and/or participates in in-house or outside training programs to improve and augment skills and knowledge
  • Shall assist in the ordering and maintain adequate levels of supplies as assigned by the Director, Surgical Services, or designee
  • Communicates arrival times for all the surgical patients via preop phone calls 
  • Process patients and patients' representatives upon arrival to the unit
  • Assist with transport of patients leaving the area when necessary
  • Inputs data worksheets
  • May arrange ambulance transport for patients
  • Works effectively with physicians who utilize the unit
  • Communicates effectively with the physicians' office staff when necessary

ADDITIONAL REQUIREMENTS:

May be required to perform similar or related duties as may be necessary on an emergency basis or as designated by the department or supervisor.

The nature of the tasks/responsibilities required of employees in this position will likely expose them to blood and body fluids. Employees will be oriented to and required to understand and follow the standard precautions for infection control.

QUALIFICATIONS:

  • Equivalent to the completion of high school, plus 3 to 12 months related experience
  • Excellent communication skills needed
  • Ability to type
  • Ability to work in a busy environment
  • Medical terminology preferred
  • Experience with microsoft 365 and epic systems preferred.

A Physical Abilities Job Description is a component of this Job Description.

The above statements are intended to describe the general nature and level of work being performed.  This list is not to be construed, as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Pay Range:

$19.50 - $26.24

The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.  Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled

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