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Hospital Switchboard Operator Jobs in Nevada (NOW HIRING)

Receptionist

Henderson, NV · On-site

$14.75 - $19.25/hr

Be the first point of contact at our hospital, creating positive impressions and ensuring a smooth ... Operating the switchboard, managing front desk reception, and providing crucial clerical support ...

Hospital Switchboard Operator information

See Nevada salary details

$9

$17

$24

How much do hospital switchboard operator jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for hospital switchboard operator in Nevada is $17.06, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $18.61 per hour, depending on experience, location, and employer.

What is a hospital switchboard operator?

Hospital switchboard operators are professionals who manage incoming and outgoing telephone calls within a hospital. They are responsible for connecting calls to the appropriate departments or personnel, paging staff, handling emergency codes, and providing information to callers. Operators play a crucial role in ensuring efficient communication, especially during emergencies, and often serve as the first point of contact for patients, families, and medical staff. Their work helps maintain smooth operations and can be vital in urgent situations.

What are the key skills and qualifications needed to thrive as a hospital switchboard operator?

To thrive as a Hospital Switchboard Operator, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with telephone switchboard systems, paging software, and basic computer applications is typically required. Excellent customer service, problem-solving abilities, and the capacity to remain calm under pressure are essential soft skills. These skills ensure efficient call management, accurate message delivery, and effective coordination in a hospital’s fast-paced environment.

What are some common challenges faced by hospital switchboard operators and how can they be managed?

Hospital switchboard operators often handle a high volume of calls, including emergency situations, which requires them to stay calm under pressure and prioritize effectively. They must quickly connect callers to the appropriate departments or personnel while maintaining confidentiality and professionalism. Managing multiple tasks simultaneously and adapting to rapidly changing situations are key, and operators typically receive training and support from their team to help manage these challenges effectively.

What is the difference between Hospital Switchboard Operator vs Medical Receptionist?

AspectHospital Switchboard OperatorMedical Receptionist
CredentialsNone mandatory, communication skills preferredHigh school diploma, medical office training often preferred
Work EnvironmentHospital or healthcare facility front deskMedical office, clinic, or hospital reception area
Primary DutiesAnswering calls, routing calls, emergency communicationScheduling appointments, patient check-in, administrative tasks

The Hospital Switchboard Operator primarily manages communication within the hospital, focusing on call routing and emergency communication. In contrast, the Medical Receptionist handles patient interactions, scheduling, and administrative duties. Both roles are essential in healthcare settings but serve different functions related to communication and patient management.

Is it hard to be a hospital switchboard operator?

Hospital switchboard operators need strong communication skills, the ability to multitask, and familiarity with phone systems and hospital protocols. The job can be demanding due to the need for quick responses and handling multiple calls, but it generally requires on-the-job training and attention to detail.

What job categories do people searching Hospital Switchboard Operator jobs in Nevada look for?

The top searched job categories for Hospital Switchboard Operator jobs in Nevada are:

Infographic showing various Hospital Switchboard Operator job openings in Nevada as of August 2026, with employment types broken down into 1% Locum Tenens, 3% As Needed, 71% Full Time, 18% Part Time, and 7% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,479 per year, or $17.1 per hour.

$14.75 - $19.25/hr

Full-time, Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago


Key responsibilities

  • Answer all incoming calls and route them to the appropriate area or individual.

  • Greet visitors, assist them in signing in, and ensure they wear badges.

  • Assist in the entry of information related to admits, discharges, and physician changes.


Encompass Health rating

7.0

Company rating: 7.0 out of 10

Based on 423 frontline employees who took The Breakroom Quiz

422nd of 898 rated healthcare providers


Job description

Receptionist Career Opportunity


Valued for your Receptionist Skills
Are you a friendly and organized individual with a passion for creating a welcoming atmosphere? Join our team as a Receptionist, where we believe in fostering careers close to home and heart. Be the first point of contact at our hospital, creating positive impressions and ensuring a smooth, friendly experience for visitors and callers. Your role as the face of our organization is pivotal, contributing to a warm environment aligned with your values. Operating the switchboard, managing front desk reception, and providing crucial clerical support across departments, your contributions ensure effective communication and operational efficiency. Ready to be a difference-maker in our welcoming hospital? Explore this Receptionist position with us.


A Glimpse into Our World
At Encompass Health, you'll experience the difference the moment you become a part of our team. Working with us means aligning with a rapidly growing national inpatient rehabilitation leader. We take pride in the growth opportunities we offer and how our team unites for the greater good of our patients. Our achievements include being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For Award, among other accolades, which is nothing short of amazing.


Starting Perks and Benefits
At Encompass Health, we are committed to creating a supportive, inclusive, and caring environment where you can thrive. From day one, you will have access to:

  • Affordable medical, dental, and vision plans for both full-time and part-time employees and their families. 
  • Generous paid time off that accrues over time. 
  • Opportunities for tuition reimbursement and continuous education.
  • Company-matching 401(k) and employee stock purchase plans. 
  • Flexible spending and health savings accounts.


Become the Receptionist you always wanted to be

  • Answer all incoming calls and route to appropriate area or individual. 
  • Greet all visitors; assist them in signing in and wearing badge.
  • Enter and scan deposits, charges, and adjustments as directed. 
  • Run and distribute census reports each morning and at end of day.
  • Assist in the entry of information related to admits, discharges, and physician changes.
  • Scan all correspondence and any miscellaneous items. 
  • Check all therapy charges and attach census to back of each therapist's batch.


Qualifications

  • High school diploma or equivalent preferred.
  • Working knowledge of switchboard equipment preferred.
  • Ability to use computer systems and complete data entry is preferred.
  • Knowledge of 10-key data entry method preferred.
  • Detail-oriented with the ability to coordinate, analyze, and make decisions.
  • Flexibility to work varied shifts (weekdays, weekends, evenings, nights) as required.
The Encompass Health Way 

We proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing! 
 
At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification. 

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About Encompass Health

Sourced by ZipRecruiter

Helping patients regain hope and independence, Encompass Health is a national leader in post-acute care. We operate rehabilitation hospitals in 36 states as well as Puerto Rico. Following the Encompass Way, we are driven by our core values: We proudly set the standard, lead with empathy, do what's right, focus on the positive, and remain stronger together.

Industry

Hospitals and outpatient health care

Company size

10,000+ Employees

Headquarters location

Birmingham, AL, US