Hospital Operations Manager Jobs in Rancho Cucamonga, CA

Drive Financial Transformation Through Epic Revenue Cycle Implementations Across a National Health System

Are you an Epic Revenue Cycle expert who has led complex implementations that improved financial performance and operational efficiency?

Prime Healthcare is seeking a seasoned Epic Implementation Manager (Revenue Cycle) to lead large-scale deployments across our hospital system. In this role, you will oversee end-to-end Revenue Cycle implementations, ensuring optimized workflows from patient access through billing and collections.

You will play a critical role in driving financial performance and operational excellence at scale.

Why this role stands out:

• Lead enterprise-wide Rev Cycle Epic implementations
• Influence cash flow, billing accuracy, and revenue integrity
• Partner with CFOs, Revenue Cycle leaders, and executives
• Lead complex, high-visibility initiatives
• Manage and mentor high-performing teams

Travel Requirement:

Requires frequent travel (up to 50–75%) to hospital sites across the U.S., especially during key implementation phases.

Under the direction of the Epic Program Manager, the Epic Implementation Manager oversees Revenue Cycle applications, and is responsible for managing all aspects of future Epic implementations at Prime hospitals.

In this role, you will lead the charge in transforming how hospitals manage their financial operations through Epic. You’ll guide our hospitals through the full lifecycle of Revenue Cycle implementations; from early strategy discussions and workflow design to go-live and financial stabilization. Day to day, you’ll collaborate with finance leaders, operational stakeholders, and your internal team to ensure system design supports accurate billing, efficient patient access, and optimized cash flow.

During key milestones, you’ll step in as the escalation point, navigating complex challenges and ensuring timelines and outcomes stay on track. At go-live, you’ll be highly visible onsite, driving execution and ensuring teams are equipped to succeed. After each go-live, the Implementation Manager will oversee a comprehensive handoff to the Production Support team, ensuring a successful transition of support for the hospital.

The Implementation Manager will supervise performance of all analysts on their team, which is comprised of the applications in their domain (Revenue Cycle). As a leader, you’ll not only deliver implementations, but also shape best practices and elevate team performance across the enterprise.

Key Responsibilities

• Lead end-to-end Epic Revenue Cycle implementations, including planning, design, build, testing, go-live, and stabilization
• Serve as the primary implementation leader for assigned hospitals, ensuring successful delivery of all milestones
• Partner with finance, patient access, HIM, and revenue cycle leadership to align workflows and system design
• Drive alignment of workflows to support billing accuracy, cash flow optimization, and revenue integrity
• Lead and mentor Revenue Cycle application analysts, fostering accountability and development
• Ensure consistency between enterprise standards and hospital-specific workflows
• Oversee go-live execution, providing onsite leadership and rapid issue resolution
• Identify risks that may impact financial or operational performance and proactively mitigate them
• Coordinate and lead the transition to Production Support, ensuring a seamless handoff
• Build strong relationships with executive stakeholders, including CFOs and operational leaders
• Incorporate lessons learned and performance insights into future implementations

#LI-AS1 #remote

• Six (6) or more years of applicable work experience required.
• Minimum five (5) years of experience working with electronic medical record required.
• Experience leading an Epic implementation required.
• Bachelor’s degree in Healthcare Management, Computer Science, or related field preferred.
• Minimum four (4) years of experience with an integrated healthcare information system preferred.
• Minimum four (4) years of experience in project management preferred.
• Knowledge of healthcare industry and hospital operations preferred.
• Experience leading large teams.
• Strong communication and organizational skills.

About Prime Healthcare

Prime Healthcare is an award-winning health system headquartered in Ontario, California. Prime Healthcare operates 55 hospitals and has more than 360 outpatient locations in 15 states providing more than 3.0million patient visits annually. It is one of the nation’s leading health systems with over 60,000 employees and physicians. Twenty-one of the Prime Healthcare hospitals are members of the Prime Healthcare Foundation, a 501(c)(3) not-for-profit public charity. Prime Healthcare is actively seeking new members to join our corporate team!

#LI-SM6

Prime Healthcare offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. Benefits may vary based on employment status, i.e. full-time, part-time, per diem or temporary. A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is $90,875.20 to $158,662.40 on an annualized basis. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.

Full Time

Days

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

Privacy Notice for California Applicants: https://www.primehealthcare.com/wp-content/uploads/2024/04/Notice-at-Collection-and-Privacy-Policy-for-California-Job-Applicants.pdf