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Home Energy Customer Service Representative Jobs

Inlet Energy

Customer Service Representative

Anchorage, AK

$16.25 - $22.25/hr

In 2018, NorthStar Energy recognized the enduring power of the Inlet brand which customers ... The Customer Service Representative at is responsible for handling product customer accounts and ...

Homeworks Energy

Sales Rep (No Cold Calling)

Lynn, MA · On-site

$250K/yr

Sales Representation (Home Energy Specialist)Position Type This is a full-time, sales exempt ... Provide exceptional customer service and educate homeowners on energy efficiency benefits. * Use ...

HomeWorks Energy

Sales Representative

Windsor, CT · On-site

$95K/yr

Sales Representation (Home Energy Specialist) Position Type: This is a full-time, sales exempt ... Provide exceptional customer service and educate homeowners on energy efficiency benefits. * Use ...

Champion AC

Customer Service Representative

Bulverde, TX · On-site

$18.50 - $25/hr

... energy-efficient solutions for homes and businesses. Join a team of hardworking, humble ... Customer Service Representative. This a full time paying $18.50-$25.00 per hour with various ...

SMO Energy

Customer Service Representative

La Plata, MD · On-site

$16 - $21.75/hr

We are a leading home services provider and due to our continued growth we are looking for personable and reliable individuals to serve as Customer Service Representatives. You will handle inbound ...

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How much do home energy customer service representative jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for home energy customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

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Customer Service Representative

Green Bay, WI • On-site

WEC Energy Group
Utilities • 5 - 10K employees
Learn more about WEC Energy Groupexternal

$33.10/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

WEC Energy Group rating

8.1

Company rating: 8.1 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

Job description

Wisconsin Public Service Corp, a subsidiary of WEC Energy Group, is seeking Customer Service Representatives in our Green Bay, Wisconsin location. These positions are represented by Local No. 420 IUOE.
Pay & Benefits:
  • Starting pay is $24.02 and offers regular increases per the bargaining agreement.

Benefits include:
  • Medical/Dental/Vision Plan
  • 401K Plan
  • Paid Time Off
  • Paid Holidays

Job Summary
Do you enjoy guiding customers and taking control of various situations in order to resolve issues efficiently while giving customers what they need?
If so, a career at Wisconsin Public Service in the Green Bay Customer Care Center may be a fit for you! We focus on first contact resolution to ensure customer satisfaction, as our #1 goal. This position has a direct impact on the energy that people in our communities use every day.
As a Customer Service Representative, you will be responsible and empowered to take on questions and concerns from our customers. The Customer Care Center operates 24/7 to ensure customers have energy related solutions.
Various shifts are available and candidates must be flexible and available to work any shift that is assigned to them.
Please join us and apply today!
Tentative Start Date: November 2026
Job Responsibilities
  • Handle residential inquiries relating to billing, payment, mobile app, website and customer moves
  • Receive Operations type calls (gas and electric emergency, outage and gas emergency/inquires)
  • Receive general and miscellaneous inquiries
  • Use CIS to maintain current and accurate customer information which will be accessed by other departments
  • May also perform other miscellaneous duties and special projects as assigned

Minimum Qualifications
  • High School Diploma, HSED or GED
  • 1+ years Customer Service and/or Customer Relations (billing, credit, payment)
  • Must be able to work and adapt to various hours/shifts and a changing schedule
  • Availability for 24 hour call out for storm trouble call handling is also required

Preferred Qualifications
  • Previous care center experience
  • Previous office/clerical experience
  • Previous experience working in a union environment
  • Strong communication skills with the ability to be empathetic with customers
  • Able to confidently multitask with different systems while on the phone with customers
  • Proficient with Microsoft Office products
  • Ability to use good judgement in making decisions

End Date: 09/27/2026
Minimum Posting Range: $24.02
Maximum Posting Range: $33.10
The pay range reflects the minimum and maximum for the position at the time of posting and may be modified in the future. The starting salary/pay within the pay range will be based on several factors, as applicable, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, shift, travel requirements, collective bargaining agreements, and business and organizational needs. At WEC Energy Group, it is not typical for an individual to be hired at or near the top of the range for their role.
WEC Energy Group benefits
We reserve the right to modify the application deadline or discontinue accepting applications for any position if deemed necessary.
Learn more at Careers
WEC Energy Group will only employ those who are legally authorized to work in the United States. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.
WEC Energy Group and its subsidiaries are Equal Opportunity Employers. As a result, all qualified applicants will receive equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected status. The Company also complies with all applicable federal, state and local laws that require it to take affirmative action.
EEO/AA policies and statements
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