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Home Chat Support Jobs in Indiana (NOW HIRING)

Cengage Group

Customer Support Associate

Indianapolis, IN · On-site

$15 - $20/hr

... live chat. Associates navigate multiple, internal software applications while conversing with ... A work from home position where the necessary job assets are provided by the company. Cengage is ...

DPDHL

Client Support Specialist

Indianapolis, IN · On-site

$17.25 - $23.25/hr

The first line of communication for clients, handling inquiries, questions, and requests through various channels like phone, email, and chat. Position: Second Shift Client Support Specialist Shift ...

DPDHL

Client Support Specialist

Indianapolis, IN

$17.25 - $23.25/hr

The first line of communication for clients, handling inquiries, questions, and requests through various channels like phone, email, and chat. Position: First Shift Client Support Specialist Shift: 8 ...

DPDHL

Client Support Specialist

Indianapolis, IN · On-site

$17.25 - $23.25/hr

The first line of communication for clients, handling inquiries, questions, and requests through various channels like phone, email, and chat. Position: First Shift Client Support Specialist Shift: 8 ...

DHL

Client Support Specialist

Indianapolis, IN · On-site

$17.25 - $23.25/hr

The first line of communication for clients, handling inquiries, questions, and requests through various channels like phone, email, and chat. Position: First Shift Client Support Specialist Shift: 8 ...

DHL

Client Support Specialist

Indianapolis, IN · On-site

$17.25 - $23.25/hr

The first line of communication for clients, handling inquiries, questions, and requests through various channels like phone, email, and chat. Position: Second Shift Client Support Specialist Shift ...

DPDHL

Client Support Specialist

Indianapolis, IN · On-site

$17.25 - $23.25/hr

The first line of communication for clients, handling inquiries, questions, and requests through various channels like phone, email, and chat. Position: Second Shift Client Support Specialist Shift ...

DHL

Client Support Specialist

Indianapolis, IN · On-site

$17.25 - $23.25/hr

The first line of communication for clients, handling inquiries, questions, and requests through various channels like phone, email, and chat. Position: First Shift Client Support Specialist Shift: 8 ...

Verawholehealth

$18 - $27/hr

Respond to inquiries via email, phone, live chat, asynchronous messaging, etc. * Provide the primary support for a regional health plan * Provide support for account access, benefits, programs ...

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Showing results 21-40

All JobsHome Chat Support JobsHome Chat Support Jobs in Indiana

Home Chat Support information

See Indiana salary details

$13

$24

$42

How much do home chat support jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for home chat support in Indiana is $24.79, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $26.97 per hour, depending on experience, location, and employer.

What is home chat support?

Home Chat Support refers to remote customer service roles where individuals assist customers via online chat platforms from their own homes. These professionals handle inquiries, troubleshoot problems, and provide product or service information through written communication. This job typically requires strong typing skills, excellent written communication, and the ability to multitask. Many companies offer flexible schedules, making it a popular choice for those seeking work-from-home opportunities.

What skills and qualifications are needed for home chat support?

To thrive as a Home Chat Support representative, you need excellent written communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and ticketing systems is often required. Strong multitasking, patience, and active listening skills set top performers apart in this role. These skills are crucial for providing efficient, accurate, and empathetic support to customers in a remote environment.

What are common challenges faced by home chat support agents, and how can they be managed?

Home Chat Support agents often face challenges such as handling multiple chat conversations simultaneously, resolving issues without visual cues, and maintaining a professional tone in written communication. To manage these challenges, agents should develop strong multitasking abilities, become well-versed in the company’s knowledge base, and utilize templates or scripts while personalizing responses. Regular training and feedback sessions also help improve efficiency and customer satisfaction, making it easier to adapt to the fast-paced environment.

What is the difference between Home Chat Support vs Customer Service Representative?

AspectHome Chat SupportCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentRemote, online chat platformCall centers, retail stores, or office settings
Industry UsageTech, retail, telecom, and service industriesRetail, banking, telecom, and service sectors
Job FocusHandling online chat inquiries, troubleshooting, and supportResponding to customer calls, emails, and in-person inquiries

Home Chat Support primarily involves online chat interactions, focusing on troubleshooting and customer assistance remotely. Customer Service Representatives often handle calls and in-person interactions. Both roles require strong communication skills but differ in work environment and interaction methods.

What cities in Indiana are hiring for Home Chat Support jobs?

Cities in Indiana with the most Home Chat Support job openings:

Home Chat Support jobs near you
Infographic showing various Home Chat Support job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $51,555 per year, or $24.8 per hour.

Design Concept Support Specialist-(Mon-Fri 8a-5p)

Columbia City, IN • On-site

80/20, LLC
See more jobs at 80/20, LLCexternal

Full-time

Posted 19 days ago

Job description

The Design Concept Support Specialist is the principal customer facing liaison. Design Specialists are responsible for guiding customers and distributors through product education, product design, resolving design challenges, and managing ongoing communications. Specialists are also encouraged to identify revenue-generating opportunities by strategic up-selling of 80/20 products. This role bridges the gap between stakeholders, ranging from distributors, sales teams, and end-users to co-create finalized product designs and quotes centered on safety and product performance.

  • Provide design recommendation services via various communication methods (email, phone, Online Chat, Teams, etc.) to support customer design needs.
  • Utilize various design software(s) (AutoCad, SolidWorks, Ideabuilder, etc.) to produce complete and accurate designs utilizing 80/20 materials and products.
  • Contribute and support process improvement projects throughout the organization. This includes testing of design software, consultation & design of inter-company projects (Operations, Sales, Etc).
  • Perform drawing checks on incoming orders (Panel & Miter checks).

Minimum Qualifications:

  • High School Diploma or GED.
  • Proficient with Windows based office software (Word, Excel, PowerPoint, etc.).
  • Ability to effectively communicate technical information (quote summaries, work instructions, explain CAD drawings) to other employees, customers, and distributors.
  • Ability to apply basic math functions (adding, subtracting, multiplication and division).
  • Ability to maintain a professional demeanor (e.g. Patient, Respectful Tone, Considerate) when challenging situations occur.
  •  Demonstrates a positive attitude and genuinely enjoys working and interacting with people, especially other employees, customers and distributors.
  • Possesses exceptional listening skills and uses them to drive outstanding customer service to customers and distributors.

Preferred Qualifications:

  • College degree in a related or supporting field
  • Knowledge of machining (80/20 or similar product types).
  • Two years 80/20 Builds Assembly experience or equivalent experience with assembling 80/20 products.
  • Previous Technical Support, Design, and Quoting experience.
  • Fluent in secondary language.

Apply