We're Hiring
$10 - $12/hr
... Leading Cruise Line" and "World's Leading Large Ship Cruise Line" by the World Travel Awards ... Guest Service Representative $11.00/hour (Home Based Optional after 3 Months) * Personal Vacation ...
We're Hiring
$10 - $12/hr
... Leading Cruise Line" and "World's Leading Large Ship Cruise Line" by the World Travel Awards ... Guest Service Representative $11.00/hour (Home Based Optional after 3 Months) * Personal Vacation ...
We're Hiring
Mesa, AZ · On-site
$10 - $12/hr
... Leading Cruise Line" and "World's Leading Large Ship Cruise Line" by the World Travel Awards ... Guest Service Representative $11.00/hour (Home Based Optional after 3 Months) * Personal Vacation ...
We're Hiring
Mesa, AZ · On-site
$10 - $12/hr
... Leading Cruise Line" and "World's Leading Large Ship Cruise Line" by the World Travel Awards ... Guest Service Representative $11.00/hour (Home Based Optional after 3 Months) * Personal Vacation ...
Remote Cruise Booker
Phoenix, AZ · On-site +1
$35K - $76K/yr
The world is filled with breathtaking destinations waiting to be explored, and we're here to make ... This fully remote opportunity gives you the freedom to work from anywhere, set your own schedule ...
Remote Cruise Booker
Phoenix, AZ · On-site +1
$35K - $76K/yr
The world is filled with breathtaking destinations waiting to be explored, and we're here to make ... This fully remote opportunity gives you the freedom to work from anywhere, set your own schedule ...
Remote Cruise Booker
Phoenix, AZ · On-site +1
$12.50 - $17/hr
The world is filled with breathtaking destinations waiting to be explored, and we're here to make ... This fully remote opportunity gives you the freedom to work from anywhere, set your own schedule ...
Remote Cruise Booker
Phoenix, AZ · On-site +1
$12.50 - $17/hr
The world is filled with breathtaking destinations waiting to be explored, and we're here to make ... This fully remote opportunity gives you the freedom to work from anywhere, set your own schedule ...
Personal Cruise Consultant
Sunrise, FL · On-site
... World Travel Awards. Norwegian Cruise Line is also listed as one of America's Best Employers on ... based on client travel history. * Acquires in depth industry and company knowledge in order to ...
Personal Cruise Consultant
Sunrise, FL · On-site
... World Travel Awards. Norwegian Cruise Line is also listed as one of America's Best Employers on ... based on client travel history. * Acquires in depth industry and company knowledge in order to ...
... World Travel Awards. Norwegian Cruise Line is also listed as one of America's Best Employers on ... based on client travel history. * Acquires in depth industry and company knowledge in order to ...
... World Travel Awards. Norwegian Cruise Line is also listed as one of America's Best Employers on ... based on client travel history. * Acquires in depth industry and company knowledge in order to ...
Since launching in early 2025 it has become the digital home for 145,000+ cruisers, co-founded with Emma Cruises, one of the world's most influential cruise content creators, and her audience of over ...
Since launching in early 2025 it has become the digital home for 145,000+ cruisers, co-founded with Emma Cruises, one of the world's most influential cruise content creators, and her audience of over ...
... World Travel Awards. Norwegian Cruise Line is also listed as one of America's Best Employers on ... based on client travel history. * Acquires in depth industry and company knowledge in order to ...
... World Travel Awards. Norwegian Cruise Line is also listed as one of America's Best Employers on ... based on client travel history. * Acquires in depth industry and company knowledge in order to ...
Personal Cruise Consultant
Sunrise, FL · On-site
... World Travel Awards. Norwegian Cruise Line is also listed as one of America's Best Employers on ... based on client travel history. * Acquires in depth industry and company knowledge in order to ...
Personal Cruise Consultant
Sunrise, FL · On-site
... World Travel Awards. Norwegian Cruise Line is also listed as one of America's Best Employers on ... based on client travel history. * Acquires in depth industry and company knowledge in order to ...
... World Travel Awards. Norwegian Cruise Line is also listed as one of America's Best Employers on ... based on client travel history. * Acquires in depth industry and company knowledge in order to ...
... World Travel Awards. Norwegian Cruise Line is also listed as one of America's Best Employers on ... based on client travel history. * Acquires in depth industry and company knowledge in order to ...
Personal Cruise Consultant
Miami, FL · On-site
... World Travel Awards. Norwegian Cruise Line is also listed as one of America's Best Employers on ... based on client travel history. * Acquires in depth industry and company knowledge in order to ...
Personal Cruise Consultant
Miami, FL · On-site
... World Travel Awards. Norwegian Cruise Line is also listed as one of America's Best Employers on ... based on client travel history. * Acquires in depth industry and company knowledge in order to ...
Senior Accountant - (Hybrid)
Coral Springs, FL · On-site
$70K - $88K/yr
Cruise Planners is the largest franchisor of home-based travel agencies across the country that independently book cruises, tour, and land vacations. Cruise Planners has achieved Top Producer status ...
Quick apply
Senior Accountant - (Hybrid)
Coral Springs, FL · On-site
$70K - $88K/yr
Cruise Planners is the largest franchisor of home-based travel agencies across the country that independently book cruises, tour, and land vacations. Cruise Planners has achieved Top Producer status ...
Senior Accountant - (Hybrid)
Coral Springs, FL · On-site
$70K - $88K/yr
Cruise Planners is the largest franchisor of home-based travel agencies across the country that independently book cruises, tour, and land vacations. Cruise Planners has achieved Top Producer status ...
Senior Accountant - (Hybrid)
Coral Springs, FL · On-site
$70K - $88K/yr
Cruise Planners is the largest franchisor of home-based travel agencies across the country that independently book cruises, tour, and land vacations. Cruise Planners has achieved Top Producer status ...
Senior Accountant - (Hybrid)
Coral Springs, FL · On-site
$70K - $88K/yr
Cruise Planners is the largest franchisor of home-based travel agencies across the country that independently book cruises, tour, and land vacations. Cruise Planners has achieved Top Producer status ...
Quick apply
Senior Accountant - (Hybrid)
Coral Springs, FL · On-site
$70K - $88K/yr
Cruise Planners is the largest franchisor of home-based travel agencies across the country that independently book cruises, tour, and land vacations. Cruise Planners has achieved Top Producer status ...
Senior Accountant - (Hybrid)
Coral Springs, FL · On-site
$70K - $88K/yr
Cruise Planners is the largest franchisor of home-based travel agencies across the country that independently book cruises, tour, and land vacations. Cruise Planners has achieved Top Producer status ...
Quick apply
Senior Accountant - (Hybrid)
Coral Springs, FL · On-site
$70K - $88K/yr
Cruise Planners is the largest franchisor of home-based travel agencies across the country that independently book cruises, tour, and land vacations. Cruise Planners has achieved Top Producer status ...
Cruise Planners, an American Express Travel Representative is the largest franchisor of home-based travel agencies across the United States. Cruise Planners positions franchise owners for success by ...
Cruise Planners, an American Express Travel Representative is the largest franchisor of home-based travel agencies across the United States. Cruise Planners positions franchise owners for success by ...
Cruise Coordinator
Manhattan, NY · Remote
... world! This position is great for anyone who absolutely loves to travel and help others. Roles ... your own home. · No commute and more flexibility. · Part-time or Full-time available. · ...
Quick apply
Cruise Coordinator
Manhattan, NY · Remote
... world! This position is great for anyone who absolutely loves to travel and help others. Roles ... your own home. · No commute and more flexibility. · Part-time or Full-time available. · ...
Cruise Coordinator
Manhattan, NY · Remote
... world! This position is great for anyone who absolutely loves to travel and help others. Roles ... your own home. · No commute and more flexibility. · Part-time or Full-time available. · ...
Quick apply
Cruise Coordinator
Manhattan, NY · Remote
... world! This position is great for anyone who absolutely loves to travel and help others. Roles ... your own home. · No commute and more flexibility. · Part-time or Full-time available. · ...
UI/UX Designer
Coral Springs, FL · On-site
Cruise Planners, an American Express Travel Representative is the largest franchisor of home-based travel agencies across the United States. Cruise Planners positions franchise owners for success by ...
UI/UX Designer
Coral Springs, FL · On-site
Cruise Planners, an American Express Travel Representative is the largest franchisor of home-based travel agencies across the United States. Cruise Planners positions franchise owners for success by ...
Luxury Cruise Sales Advisor
Miami, FL · On-site
... world-class experience to our customer base. Essential Duties and Responsibilities: * Close sales ... Proactively and consistently seek opportunities to promote and sell our products based on client ...
Quick apply
Luxury Cruise Sales Advisor
Miami, FL · On-site
... world-class experience to our customer base. Essential Duties and Responsibilities: * Close sales ... Proactively and consistently seek opportunities to promote and sell our products based on client ...
Home Based World Cruise information
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Norwegian Cruise Line rating
8.3
Based on 34 frontline employees who took The Breakroom Quiz
3rd of 9 rated cruise lines
Job description
Company Description
Norwegian Cruise Line is the innovator in cruise travel with a 47-year history of breaking the boundaries of traditional cruising, most notably with the introduction of Freestyle Cruising which revolutionized the industry by giving guests more freedom and flexibility. Today, Norwegian invites guests to "Cruise Like a Norwegian" on one of 13 purpose-built Freestyle Cruising ships, providing guests the opportunity to enjoy a relaxed, resort style cruise vacation on some of the newest and most contemporary ships at sea. Recently, the line was named "Europe's Leading Cruise Line" for the sixth consecutive year, as well as "Caribbean's Leading Cruise Line" and "World's Leading Large Ship Cruise Line" by the World Travel Awards.
Norwegian Cruise Line is the official cruise line of the Miami Dolphins/Sun Life Stadium, The New York Knicks, Blue Man Group and Legends in Concert; and the official cruise line partner of The GRAMMY Awards and is an official partner of the Rockettes and Radio City Music Hall.
Job Description
Norwegian Cruise Line's Mesa, AZ Reservation Center has Exciting Career Opportunities!
~Class Starts August 4, 2014~
- Guest Service Representative $11.00/hour (Home Based Optional after 3 Months)
- Personal Vacation Planner
$9.00/hour + Incentive
- Vacation Planner
$10.00-12.00/hour (Home Based after 3 Months)
Qualifications
EXPERIENCE:
Minimum 1-year of sales experience in a call center environment assisting existing and/or potential customers. 2 years selling experience in call center highly preferred. 2-years sales and customer service experience preferred.
KNOWLEDGE & SKILLS:
Basic-level working knowledge of Microsoft Office Suite including Word and Excel, in order to create, maintain and update information. Knowledge of or ability to learn company product to include full suite of amenities and sales promotions. Knowledge of or ability to learn to enter and maintain data and booking information in company reservation system, Freestyle Connect. Good written and verbal communication skills in order to clearly communicate with guests and articulate cruise products and promotions; and work with team members from various departments. Good verbal command of English sufficient to articulate products and amenities to prospective guests nationwide, make reservations and assist with questions and follow-up whenever necessary. Problem solving, research and resolution skills to perform general functions of job such as assisting guests, team members and reservation system. Negotiation skills and ability to think through solutions is required in order to balance the interests of the guests and guest satisfaction while ensuring revenue and adherence to NCL program guidelines. Ability to maximize sales and increase revenue. Customer service skills to create a friendly, enthusiastic and efficient guest experience. Interpersonal skills to work effectively and efficiently in a team-based environment. Ability to handle high-volume sales call center environment and shift priorities per business demands. Ability to remain in a seated/stationary position for long periods of time (up to 3 hours), within reasonable accommodation. Ability to constantly operate a phone device to communicate with customers, within reasonable accommodation
Additional Information
Must have excellent verbal communication skills, in order to effectively communicate with direct guests on the telephone and internally.
Must maintain strong working knowledge of Norwegian Cruise Line's products, including the current fleet and ship itineraries.
Must be able to multi-task and work in a high energy sales environment that is goal/quota driven.
Adherence to strictly enforced dress code required.
Ability to work a flexible schedule.
What Norwegian Cruise Line employees say
Pay
Benefits
Hours and flexibility
Workplace
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