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Home Based Text Chat Operator Jobs in Orem, UT (NOW HIRING)

Trucordia

Client Manager Commercial Lines

Lindon, UT · On-site

The false offers use fake websites, email addresses, group chats and text messages. The Company ... Discrimination based on any of these factors is contrary to our operating philosophy. Attention ...

BrightStar Care

Pediatric Nurse in Home

Sandy, UT · On-site

$24.75 - $32.75/hr

We are currently looking for a Registered Nurse (RN) or Licensed Practical Nurse (LPN) interested ... Provide thoughtful care to clients based on individualized Plan of Care * Conduct in-home ...

Quanta Services

Vac Truck Operator

Springville, UT · On-site

$18.75 - $23.75/hr

The increase in work from home and online school has put a strain on internet providers and their ... Pay is based on experience and skill set. Working Conditions: This is a full-time hourly position ...

FiberTel, LLC

Vac Truck Operator

Springville, UT · On-site

$18.75 - $23.75/hr

The increase in work from home and online school has put a strain on internet providers and their ... Pay is based on experience and skill set. Working Conditions: This is a full-time hourly position ...

FiberTel, LLC

Vac Truck Operator

Springville, UT

$18.75 - $23.75/hr

The increase in work from home and online school has put a strain on internet providers and their ... Pay is based on experience and skill set. Working Conditions: This is a full-time hourly position ...

CommonSpirit Health

RN Resource Float Pool

Lehi, UT · On-site

$75/hr

Zone is determined based on your home location. Must be able to travel to the 4 hospitals assigned within that zone. * 24 months of hospital RN experience in unit type/specialty area in which ...

Trucordia

Client Manager Transportation

Lindon, UT · On-site

The false offers use fake websites, email addresses, group chats and text messages. The Company ... Discrimination based on any of these factors is contrary to our operating philosophy. Attention ...

Awardco

Director of Global Support

Lindon, UT · On-site

... chat, email, and phone, a modern Salesforce-based service stack, and an active mandate to raise the ... Fluency translating agentic capabilities into business outcomes, with comfort operating in AI- and ...

Awardco

Director of Global Support

Lindon, UT · On-site

... chat, email, and phone, a modern Salesforce-based service stack, and an active mandate to raise the ... A data-driven operator who lives in dashboards, scorecards, and telemetry to manage both humans and ...

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All JobsHome Based Text Chat Operator JobsHome Based Text Chat Operator Jobs in Orem, UT

Home Based Text Chat Operator information

See Orem, UT salary details

$10

$17

$25

How much do home based text chat operator jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for home based text chat operator in Orem, UT is $17.68, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $19.86 per hour, depending on experience, location, and employer.

What is a home based text chat operator?

A Home Based Text Chat Operator is a professional who provides customer support, information, or companionship through online chat platforms from the comfort of their own home. Their responsibilities often include responding to customer inquiries, assisting with troubleshooting, and maintaining a friendly and helpful tone. This role typically requires strong typing skills, good grammar, and the ability to multitask across multiple chat windows. It is a popular remote work option for those seeking flexible hours and the ability to work from anywhere with a reliable internet connection.

What does a home based text chat operator do?

Home-based text chat operators provide customer service and support to customers through text chat applications. The type of support you provide varies, depending on the company and position. General responsibilities include responding to customer questions about products or services, resolving issues on product defects or returns, or helping customers to complete a purchase. Some text chat operators assist with software or computer troubleshooting. When you are unable to resolve the problem, you may research to find similar cases for a resolution or refer the customer to a supervisor. Home-based text chat operators work remotely, most commonly with retailers and service providers.

What are the key skills and qualifications needed to thrive as a home based text chat operator?

To thrive as a Home Based Text Chat Operator, you need strong written communication skills, fast typing abilities, and a high school diploma or equivalent. Familiarity with chat platforms, customer relationship management (CRM) systems, and basic troubleshooting tools is typically required. Outstanding soft skills include patience, problem-solving, and professionalism to effectively handle diverse customer interactions. These skills ensure efficient, accurate support and a positive customer experience in a remote, digital environment.

What are the typical challenges faced by home based text chat operators, and how can they be managed?

Home-based text chat operators often face challenges such as managing high message volumes, maintaining professionalism in written communication, and working independently without immediate supervision. Staying organized and setting a structured work schedule can help manage workload and avoid burnout. Additionally, developing strong written communication skills and utilizing productivity tools can enhance efficiency and ensure prompt, clear responses to customers. Regular check-ins with team leads or peers can also provide support and foster a sense of connection.

What is the difference between Home Based Text Chat Operator vs Customer Service Representative?

AspectHome Based Text Chat OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or higher; communication skills
Work EnvironmentRemote, home-based with internet accessOffice or remote, depending on employer
Industry UsageOnline chat support for companiesPhone, email, or in-person support across industries
Search & Comparison IntentYesYes

The main difference is that Home Based Text Chat Operators primarily handle online chat support from home, focusing on written communication. Customer Service Representatives may work via phone, email, or in person, often in an office setting. Both roles require good communication skills and basic credentials, but the chat operator role emphasizes digital, text-based interaction in a remote environment.

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The most popular types of Text Chat Operator jobs in Orem, UT are:

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The top searched job categories for Home Based Text Chat Operator jobs in Orem, UT are:

Home Based Text Chat Operator jobs near you

Bilingual Remote Collections Agents (UT, 9/7 Start)

Progressive Leasing

Draper, UT • Remote

$17/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago

Progressive Leasing rating

7.0

Company rating: 7.0 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Progressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. With more than 20 years in FinTech, we've grown from start-up to industry leader by innovating, simplifying, and valuing people. We are a subsidiary of PROG Holdings (NYSE: PRG), a FinTech holding company with three business segments: Progressive Leasing, Purchasing Power (a leading employee purchase program for consumer products and services using payroll deduction), and Four, a Buy Now Pay Later (BNPL) platform.

We are currently hiring Bilingual Remote Collections Agents to help grow our company and ensure our mission is achieved!

This role is a work from home position and can be performed remotely within a 60-mile radius of Draper, Utah. Your application will not be considered if you do not meet this requirement.

Employee Value Proposition (EVP): PROG is dedicated to providing people with opportunity; opportunity for inclusive collaboration, opportunity for innovation, and opportunity for development.

WE ARE: A team of customer assistance experts that are crucial to the operational excellence and world-class experience that we provide to our customers. Progressive Leasing is known for the high-quality assistance that we provide, and we love to continuously pursue excellence and compassion in all that we do!

YOU ARE: An excited professional that knows that working hard and having fun are two peas in the same pod! You are looking for an opportunity to join an organization that has an amazing corporate culture (seriously, it's incredible), competitive pay, an even MORE competitive monthly bonus, and the opportunity to make an impact.

YOUR DAY-TO-DAY:

  • Responsible for outbound and inbound calls, collecting on accounts that are past due

  • Provide top tier support and service to our customers

THE DETAILS:

  • Start Date: Monday, September 7, 2026

  • Virtual Training: 5 weeks, Full Time/mandatory, Monday-Friday, 8:30AM-5:00PM; 100% attendance required

  • Full Time Shifts Available: Monday through Friday, 11:30AM-8:00PM

  • Saturdays Required: 6:30AM-3:00PM

  • Compensation: $17.00/HR + BONUS

  • Verified Spanish fluency will receive a 5% hourly pay increase

  • After submitting your application, you will need to complete a quick 10-minute Virtual Introduction to move your application forward. Once you complete it and if you meet qualifications, a recruiter will follow up via text message. Complete the Ribbon AI Virtual Intro here: https://app.ribbon.ai/interview/5cd22534?assignedRecruiterId=9606072a-7c82-421f-b562-67285622ba06

YOU'LL BRING:

  • Fluency in both English and Spanish (required)

  • Customer Service and prior collections experience with impeccable interpersonal skills

  • Excellent verbal and written communication skills

  • Computer and typingliteracy/proficiency,working with multiple software applications/screens simultaneously

  • Phone experience in a customer service/call center environment

  • High school diploma or GED equivalent, must also be 18 years or older

  • AI-enabled tools are already part of how work gets done across our organization, and their use will continue to expand over time. We value people who are curious, adaptable, and open to learning as roles and workflows evolve.

  • Other qualified experience can include call center, sales, retention, resolution, debt recovery, delinquency, negotiations, repossessions

REQUIREMENTS FOR WORK FROM HOME:

  • You must be located within a 60-mile radius of Draper, UT

  • You must have a designated home-based workspace (preferably one that is quiet and free from distractions)

  • You must have a wired internet connection with internet service speeds of at least 10 mbps download and 4 mbps upload to ensure continuous support through excellent call quality and high-speed response rates (wireless, DSL, and/or satellite Internet Service Providers are not compatible with our systems)

WE OFFER:

  • Competitive Compensation

  • Full Health Benefits;Medical/Dental/Vision/LifeInsurance + Paid Parental Leave

  • Company Matched 401k

  • Paid Time Off + Paid Holidays + Paid Volunteer Hours

  • Employee Resource Groups (Black Inclusion Group, Women in Leadership, PRIDE, Adelante)

  • Employee Stock Purchase Program

  • Tuition Reimbursement

  • Charitable Gift Matching

  • Job required equipment and services

Progressive Leasing welcomes and encourages diversity in the workplace. We do not discriminate in any aspect of employment on the basis of race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity and/or expression, age, veteran status, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Progressive Leasing does business.

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