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Home Based Technical Support Engineer Remote Jobs in Farmington, MI

GDI Infotech

Level 2 Service Desk Support

Ann Arbor, MI · Remote

... Engineer II to join our growing team in a fully remote capacity. This role is ideal for a technical ... Support and administer Microsoft 365, Azure, and other cloud-based solutions * Diagnose and resolve ...

ABB

VFD Technical Support Specialist

MI · Remote

The work model for the role is: remote, in the United States, supporting the Motion Drive Products ... Collaborate with engineering, field service, sales, and product teams to resolve complex technical ...

KEYENCE

Field Application Engineer '27

Novi, MI · On-site +1

$53K - $80K/yr

This is a field-based position with most of your time on-site with customers and sales teams. The ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

DISHER

Vision Engineer

Detroit, MI · Remote

Vision Engineer - Remote / Travel DISHER is currently partnering with a world leading automation ... Be responsible for projects from technical specification to startup support. * Develop contingency ...

DISHER

Vision Engineer

Detroit, MI · On-site +1

Vision Engineer - Remote / Travel DISHER is currently partnering with a world leading automation ... Be responsible for projects from technical specification to startup support. * Develop contingency ...

DISHER

Vision Engineer

Detroit, MI · Remote

Vision Engineer - Remote / Travel DISHER is currently partnering with a world leading automation ... Be responsible for projects from technical specification to startup support. * Develop contingency ...

Lenze Americas Corporation

Application Engineer

Detroit, MI · On-site +1

$85K - $130K/yr

Deliver advanced technical support to customers and internal teams (remote and onsite) * Size and ... Preferred experience with Visual Basic, Windows-based software installation and setup * Knowledge ...

EnerSys

Application Security Engineer (REMOTE)

Novi, MI · Remote

$117K - $146K/yr

Support threat modeling, risk assessments, and security architecture reviews for applications ... Required Qualifications * Bachelor's degree in a technical field (e.g., Computer Science ...

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Home Based Technical Support Engineer Remote information

See Farmington, MI salary details

$36.9K

$77.8K

$117.6K

How much do home based technical support engineer remote jobs pay per year?

As of Aug 27, 2026, the average yearly pay for home based technical support engineer remote in Farmington, MI is $77,768.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,100.00 and $96,900.00 per year, depending on experience, location, and employer.

What cities near Farmington, MI are hiring for Home Based Technical Support Engineer Remote jobs?

Cities near Farmington, MI with the most Home Based Technical Support Engineer Remote job openings:

Home Based Technical Support Engineer Remote jobs near you

Level 2 Service Desk Support

GDI Infotech

Ann Arbor, MI • Remote

Full-time

Posted 21 days ago

Job description

This is a remote position.

IT Support Engineer II (Remote) – Managed Services (MSP)

About the Role

We are seeking a highly motivated and customer-focused IT Support Engineer II to join our growing team in a fully remote capacity. This role is ideal for a technical professional who thrives in a fast-paced Managed Service Provider (MSP) environment, supporting a diverse client base across multiple industries.

As a Level 2 support engineer, you will act as a key escalation point, responsible for troubleshooting complex technical issues, delivering high-quality support, and ensuring client systems remain secure, stable, and optimized.

Key Responsibilities

  • Provide Level 2 technical support for desktops, servers, networks, and cloud environments
  • Troubleshoot and resolve escalated issues related to Windows OS, Active Directory, Office 365, and networking
  • Support and administer Microsoft 365, Azure, and other cloud-based solutions
  • Diagnose and resolve issues involving VPNs, firewalls, switches, and wireless networks
  • Manage user accounts, permissions, and security policies
  • Perform system maintenance, patching, and updates across client environments
  • Collaborate with Level 1 and Level 3 engineers to ensure timely resolution of incidents
  • Document issues, resolutions, and processes in the ticketing system
  • Participate in onboarding/offboarding of client employees and device provisioning
  • Assist with implementations, upgrades, and infrastructure projects as needed
  • Provide excellent customer service and communicate effectively with technical and non-technical stakeholders

Required Qualifications

  • 3–5+ years of experience in IT support, preferably within an MSP environment
  • Strong knowledge of Windows Server, Active Directory, and Microsoft 365
  • Experience with network troubleshooting (DNS, DHCP, TCP/IP, VPNs)
  • Familiarity with RMM and PSA tools (such as ConnectWise, Autotask, or similar)
  • Experience supporting remote users and distributed environments
  • Ability to manage multiple priorities in a fast-paced, ticket-driven environment
  • Strong documentation and communication skills

Preferred Qualifications

  • Experience with Azure, AWS, or other cloud platforms
  • Certifications such as CompTIA A+, Network+, Security+, or Microsoft certifications
  • Exposure to cybersecurity best practices and tools
  • Previous experience working in a client-facing consulting or MSP role

What We Offer

  • Fully remote work environment
  • Opportunity to work with a wide range of technologies and clients
  • Fast-paced, collaborative team culture
  • Career growth and advancement opportunities
  • Competitive compensation and benefits package