ZipRecruiter

Log In

2

Home Based Remote Call Monitoring Jobs in Spring, TX

Philadelphia Insurance Companies

Sales Trainer

Houston, TX · On-site +1

$85K/yr

... remote from anywhere in the continental US. The Customer Care Center Sales Trainer works with our ... Monitor call activity, performance metrics, and quality results to identify skill gaps and deliver ...

Tivly

Contact Center Representative

Houston, TX · On-site +1

$14/hr

... work-from-home Contact Center Representative works in a high-volume, fast-paced environment ... a remote call center environment and is comfortable reading scripts. As the voice of our company ...

Tivly

Contact Center Representative

Houston, TX · Remote

$14/hr

... work-from-home Contact Center Representative works in a high-volume, fast-paced environment ... a remote call center environment and is comfortable reading scripts. As the voice of our company ...

previous page

Showing results 41-60

All JobsHome Based Call Monitoring JobsHome Based Remote Call Monitoring JobsHome Based Remote Call Monitoring Jobs in Spring, TX

Home Based Remote Call Monitoring information

What is home based remote call monitoring?

Home based remote call monitoring is a job where individuals listen to and evaluate recorded or live customer service calls from their own home. The main goal is to assess the quality of customer interactions, ensure compliance with company policies, and provide feedback to improve service. This role often involves using specialized software to access calls and fill out evaluation forms. Remote call monitors typically work for call centers, quality assurance companies, or directly for businesses looking to enhance their customer service experience.

What are the key skills and qualifications needed to thrive as a home based remote call monitoring specialist?

To excel as a Home Based Remote Call Monitoring Specialist, you generally need strong analytical skills, attention to detail, and experience in customer service or call centers, often supported by a high school diploma or equivalent. Familiarity with call monitoring software, CRM systems, and quality assurance tools is typically required. Excellent listening skills, effective communication, and the ability to provide constructive feedback make someone stand out in this role. These skills ensure high-quality customer interactions, support continuous improvement, and help maintain service standards in remote work environments.

What are some common challenges faced by remote call monitoring professionals working from home, and how can they be overcome?

Remote call monitoring professionals often encounter challenges such as maintaining consistent focus during lengthy call evaluations, managing potential distractions in a home environment, and ensuring secure handling of sensitive call data. To overcome these challenges, it's important to establish a dedicated workspace, adhere to a structured schedule, and use secure, employer-approved software and devices. Regular communication with your team via virtual meetings can also help in staying aligned with quality standards and performance expectations.

What is the difference between Home Based Remote Call Monitoring vs Home Based Remote Customer Service Representative?

AspectHome Based Remote Call MonitoringHome Based Remote Customer Service Representative
CredentialsBasic computer skills, sometimes industry-specific certificationsBasic computer skills, customer service training
Work EnvironmentHome office, quiet environment, computer and headset requiredHome office, similar setup with focus on customer interaction
Industry UsageTelecommunications, healthcare, financeRetail, tech support, banking
Job FocusMonitoring calls for quality and complianceHandling customer inquiries and support

Home Based Remote Call Monitoring involves overseeing and evaluating calls for quality assurance, while Home Based Remote Customer Service Representatives directly interact with customers to resolve issues. Both roles are remote, require similar technical setups, and are common in various industries, but they serve different functions within customer support operations.

What are the most commonly searched types of Remote Call Monitoring jobs in Spring, TX?

The most popular types of Remote Call Monitoring jobs in Spring, TX are:

What are popular job titles related to Home Based Remote Call Monitoring jobs in Spring, TX?

For Home Based Remote Call Monitoring jobs in Spring, TX, the most frequently searched job titles are:

What job categories do people searching Home Based Remote Call Monitoring jobs in Spring, TX look for?

The top searched job categories for Home Based Remote Call Monitoring jobs in Spring, TX are:

What cities near Spring, TX are hiring for Home Based Remote Call Monitoring jobs?

Cities near Spring, TX with the most Home Based Remote Call Monitoring job openings:

Home Based Remote Call Monitoring jobs near you
Infographic showing various Home Based Remote Call Monitoring job openings in Spring, TX as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 11% Part Time, and 6% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution.

Board Certified Behavior Analyst (BCBA) - Remote Consultant

Unlocking The Spectrum Texas

Houston, TX • On-site, Remote

$70K - $86K/yr

Full-time, Contractor

Re-posted 11 days ago

Job description

About the Role:
We are seeking experienced and passionate Board Certified Behavior Analysts (BCBAs) to join our growing team as remote consultants. In this flexible, home-based role, BCBAs will work within a 75-mile radius of one or more of the following Texas locations: Nacogdoches, Kaufman, Dallas/Ft. Worth, Terrell, and Longview.
You will partner with families and supervise RBTs (Registered Behavior Technicians) who provide direct in-home services. This is a independent contractor position, offering the autonomy to set your own schedule while making a meaningful impact in the lives of children and families via telehealth consultations.
Key Responsibilities:
  • Conduct assessments (e.g., FBA, VB-MAPP, ABLLS-R) and develop individualized treatment plans.
  • Provide ongoing supervision and support to RBTs working directly with clients.
  • Deliver direct telehealth and in-home BCBA services as clinically appropriate.
  • Train caregivers and collaborate with families to promote generalization of skills.
  • Maintain accurate, timely documentation and adhere to all professional and ethical guidelines set by the BACB.
  • Coordinate with internal staff to ensure quality service delivery and clinical integrity.

What We Offer:
  • 100% remote consultant position - you set your hours and control your caseload.
  • Competitive contractor rates, paid per billable hour.
  • Flexible schedule and autonomy to manage your professional life.
  • Administrative support for scheduling, billing, and client coordination.
  • Opportunities for clinical collaboration and peer support.

Requirements
Qualifications:
  • Current BCBA certification in good standing with the BACB.
  • Master's degree in Applied Behavior Analysis, Psychology, Education, or related field.
  • Texas-based, residing within 75 miles of Nacogdoches, Kaufman, Dallas/Ft. Worth, Terrell, or Longview.
  • Reliable transportation and ability to travel for in-home visits as needed.
  • Access to a secure and private home office environment for telehealth sessions.
  • Strong communication, organizational, and clinical decision-making skills.
  • Must pass background check and meet any additional state requirements.
  • Professional liability insurance (required for independent contractors).
  • Experience working in home-based or telehealth ABA services preferred.

Apply