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Home Based Remote Call Monitoring Jobs in Atlanta, GA

InfoCision - Work at Home

Call Center Representative

Atlanta, GA · Remote

$9 - $13/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Ready to Build a Career from Home? Looking for a remote job that offers flexibility, weekly pay ... Dual monitors * Webcam * USB Headset * Wired mouse * Reliable high-speed internet with a hard-wired ...

Orkin LLC

Remote OCCC Sales Supervisor

Atlanta, GA · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Conduct side by side coaching and call monitoring to ensure compliance with company selling ... Appropriate workspace in your home, private/semiprivate home-office space free of distractions and ...

Orkin

Remote OCCC Sales Supervisor

Atlanta, GA · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Conduct side by side coaching and call monitoring to ensure compliance with company selling ... Appropriate workspace in your home, private/semiprivate home-office space free of distractions and ...

Liveops

Remote Customer Service Agent

Decatur, GA · Remote

$15.25 - $20.25/hr

This opportunity offers the flexibility to run your own home-based business while delivering high ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

Liveops

Remote Customer Service Agent

Griffin, GA · Remote

$13.75 - $18.50/hr

This opportunity offers the flexibility to run your own home-based business while delivering high ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

Liveops

Remote Customer Service Agent

Douglasville, GA · Remote

$13.75 - $18.50/hr

This opportunity offers the flexibility to run your own home-based business while delivering high ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

Liveops

Remote Customer Service Agent

Mcdonough, GA · Remote

$14.25 - $19/hr

This opportunity offers the flexibility to run your own home-based business while delivering high ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

Liveops

Remote Customer Service Agent

Kennesaw, GA · Remote

$14.25 - $19.25/hr

This opportunity offers the flexibility to run your own home-based business while delivering high ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

Liveops

Remote Customer Service Agent

Cumming, GA · Remote

$13.75 - $18.50/hr

This opportunity offers the flexibility to run your own home-based business while delivering high ... Ability to navigate multiple systems and accurately document call notes. * Comfortable working ...

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All JobsHome Based Call Monitoring JobsHome Based Remote Call Monitoring JobsHome Based Remote Call Monitoring Jobs in Atlanta, GA

Home Based Remote Call Monitoring information

What is home based remote call monitoring?

Home based remote call monitoring is a job where individuals listen to and evaluate recorded or live customer service calls from their own home. The main goal is to assess the quality of customer interactions, ensure compliance with company policies, and provide feedback to improve service. This role often involves using specialized software to access calls and fill out evaluation forms. Remote call monitors typically work for call centers, quality assurance companies, or directly for businesses looking to enhance their customer service experience.

What are the key skills and qualifications needed to thrive as a home based remote call monitoring specialist?

To excel as a Home Based Remote Call Monitoring Specialist, you generally need strong analytical skills, attention to detail, and experience in customer service or call centers, often supported by a high school diploma or equivalent. Familiarity with call monitoring software, CRM systems, and quality assurance tools is typically required. Excellent listening skills, effective communication, and the ability to provide constructive feedback make someone stand out in this role. These skills ensure high-quality customer interactions, support continuous improvement, and help maintain service standards in remote work environments.

What are some common challenges faced by remote call monitoring professionals working from home, and how can they be overcome?

Remote call monitoring professionals often encounter challenges such as maintaining consistent focus during lengthy call evaluations, managing potential distractions in a home environment, and ensuring secure handling of sensitive call data. To overcome these challenges, it's important to establish a dedicated workspace, adhere to a structured schedule, and use secure, employer-approved software and devices. Regular communication with your team via virtual meetings can also help in staying aligned with quality standards and performance expectations.

What is the difference between Home Based Remote Call Monitoring vs Home Based Remote Customer Service Representative?

AspectHome Based Remote Call MonitoringHome Based Remote Customer Service Representative
CredentialsBasic computer skills, sometimes industry-specific certificationsBasic computer skills, customer service training
Work EnvironmentHome office, quiet environment, computer and headset requiredHome office, similar setup with focus on customer interaction
Industry UsageTelecommunications, healthcare, financeRetail, tech support, banking
Job FocusMonitoring calls for quality and complianceHandling customer inquiries and support

Home Based Remote Call Monitoring involves overseeing and evaluating calls for quality assurance, while Home Based Remote Customer Service Representatives directly interact with customers to resolve issues. Both roles are remote, require similar technical setups, and are common in various industries, but they serve different functions within customer support operations.

What are the most commonly searched types of Remote Call Monitoring jobs in Atlanta, GA?

The most popular types of Remote Call Monitoring jobs in Atlanta, GA are:

What are popular job titles related to Home Based Remote Call Monitoring jobs in Atlanta, GA?

For Home Based Remote Call Monitoring jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Home Based Remote Call Monitoring jobs in Atlanta, GA look for?

The top searched job categories for Home Based Remote Call Monitoring jobs in Atlanta, GA are:

Home Based Remote Call Monitoring jobs near you
Infographic showing various Home Based Remote Call Monitoring job openings in Atlanta, GA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 14% Part Time, and 7% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution.

Call Center Representative

InfoCision - Work at Home

Atlanta, GA • Remote

$9 - $13/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 22 days ago

InfoCision rating

3.0

Company rating: 3.0 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

71st of 71 rated call and contact centers

Job description

Ready to Build a Career from Home?

Looking for a remote job that offers flexibility, weekly pay, and a supportive team? We're expanding and hiring enthusiastic Remote Call Center Representatives to assist customers for a variety of exciting client programs.

Every day is different. You'll answer inbound calls, make outbound calls, help solve customer concerns, and create positive experiences—all from the comfort of your home.

Why You'll Love Working with Us

  • Work 100% remotely
  • Paid training provided
  • Weekly pay
  • Access part of your earned wages before payday
  • Flexible scheduling with day, evening, and shifts available until 2:00 AM EST
  • Employee recognition and rewards
  • Opportunities for advancement as we continue to grow
  • Friendly, supportive leadership and coaching

What You'll Be Doing

  • Handle inbound and outbound customer calls.
  • Deliver friendly, professional customer service.
  • Follow client guidelines and call procedures.
  • Enter accurate information into company systems.
  • Resolve customer questions and concerns.
  • Meet quality and performance standards.

We're Looking for People Who

  • Enjoy talking with people and helping others.
  • Communicate clearly and professionally.
  • Are dependable and self-motivated.
  • Can work independently in a remote environment.
  • Can comfortably navigate a computer while speaking with customers.

Remote Work Requirements- Candidates must provide their own:

  • Windows PC or laptop with at least 8 GB of RAM (No MacBook or Chromebook)
  • Dual monitors
  • Webcam
  • USB Headset
  • Wired mouse
  • Reliable high-speed internet with a hard-wired connection.
  • A quiet, distraction-free workspace

Whether you're an experienced call center professional or looking for your next work-from-home opportunity, we'd love to meet you.

Apply today and discover why our team enjoys the flexibility, support, and opportunities that come with working remotely.

Company Description

As a leading provider of call center solutions, InfoCision specializes in political, Christian and nonprofit fundraising, sales and customer care. We focus on quality assurance and regulatory compliance and pride ourselves on providing every client with the highest possible return on investment. Since 1982, we have provided the highest quality inbound and outbound tele services to some of the world's leading organizations.

What InfoCision employees say

Pay

Hours and flexibility

Workplace

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