MedScope, a leader in the healthcare industry since 1999, supports tens of thousands of
Personal Emergency Response System (PERS) users nationwide. Our work helps
individualsโmany of whom are Medicaid membersโremain safe and independent in their
homes.
Role Overview
This is a 1099 independent contractor role ideal for individuals looking to add
supplemental, low-complexity work to their schedule.
Installers set their availability and capacity in advance. Jobs are assigned; installers are
responsible for coordinating appointments directly with members/caregivers and
completing work within required timeframes (SLA-driven).
Responsibilities
โข Coordinate appointment scheduling directly with clients
โข Delivery, initial setup and testing of personal emergency response equipment in
clientsโ homes
โข Educate clients/caregivers on device usage, features and maintenance
โข Troubleshoot and resolve technical issues during installation
Field Technician/Installer โ Job Description
โข Maintain accurate records of installations, service calls and client interactions using
company software
โข Collaborate with member support and installer coordinators to provide seamless
support to members
โข Obtain appropriate signatures via Docusign on all required paperwork during
installation appointments
โข Adherent to all safety protocols, regulatory requirements and company policies
during installations
Requirements
Key Qualifications
โข Must have a vehicle and provide valid driver's license, registration and auto
insurance documentation
โข Willing to complete background checks and training
โข Excellent verbal and written communication skills
โข Working email address, smartphone with voicemail and basic computer skills
โข High school diploma or equivalent
โข Ability to work independently
โข Commitment to meeting/exceeding service level requirements
โข Field technician, cable/alarm installation experience a plus but not required
Physical & Work Environment Requirements
This role requires regular travel to member homes and may involve physical activity,
including bending, kneeling, reaching and climbing stairs. Contractors may need to carry
and handle lightweight equipment (typically under 10-15 pounds) and work in a variety of
home environments.
Benefits
Why Installers Work with Us:
Paid for every trip โ including when installations cannot be completed
Quick installs โ most jobs take 15โ20 minutes
Set your availability and capacity โ work is assigned accordingly
Make an impact in your community โ contribute to the safety and wellbeing of members
Compensation (1099 โ no hourly pay)
0โ25 miles: $32
25.1โ40 miles: $48.50
40.1โ75 miles: $72.00
75.1+ miles: $90
You are paid per trip (one-way mileage), regardless of install outcome.