Payments Operations Specialist (Java Backend)
Location: Tampa, FL
Work Model: 5 Days Onsite (Full Onsite Role) $30 Hr on c2c
Key Responsibilities:
- Process and monitor daily ACH transactions including debits, credits, returns, and exceptions.
- Execute daily payment operations across Wires, ACH, H2H, and API-based payment flows.
- Support client onboarding, client refresh activities, and payment file configuration.
- Perform operational readiness checks and assist with implementations for payment-related updates.
- Troubleshoot payment issues and coordinate with internal teams to resolve discrepancies quickly.
- Ensure all payment activities comply with NACHA rules, regulatory guidelines, and internal controls.
- Handle exceptions, manage queues, and escalate operational issues as needed.
- Prepare reconciliations, reports, and documentation for audits and internal reviews.
- Collaborate closely with operations, product, technology, and onboarding teams to improve processes.
- Communicate effectively with internal stakeholders and client-facing teams regarding payment inquiries.
Required Qualifications:
- 3+ years of experience in payment operations, treasury operations, or banking operations.
- Hands-on experience with ACH, Wires, and payment processing platforms.
- Strong understanding of NACHA rules and payment exception workflows.
- Excellent communication and client-facing skills.
- Ability to manage multiple priorities and meet deadlines with high accuracy.
- Knowledge of API and H2H payment workflows is a strong plus.