ZipRecruiter

Log In

1

Home Based Inbound Call Center Jobs in Conroe, TX

Alphabe Insight Inc

Call Center Agent

Houston, TX · On-site

$34K - $39K/yr

Entertainment Travel Associates is seeking a motivated and customer-focused Call Center Agent to ... Respond to inbound customer inquiries professionally and efficiently. * Provide accurate ...

Limitless East Marketing

Call Center Agent

Houston, TX · On-site

$34K - $39K/yr

Entertainment Travel Associates is seeking a motivated and customer-focused Call Center Agent to ... Respond to inbound customer inquiries professionally and efficiently. * Provide accurate ...

Entertainment Travel Associates

Call Center Agent

Houston, TX · On-site

$14.25 - $18.75/hr

Call Center Agent Introduction: Join a people-focused team where clear communication makes a ... Performance-based incentives. * A supportive, team-driven environment. Apply now and build valuable ...

previous pagenext page

Showing results 21-40

All JobsHome Based Inbound Call Center JobsHome Based Inbound Call Center Jobs in Conroe, TX

Home Based Inbound Call Center information

See Conroe, TX salary details

$10

$14

$19

How much do home based inbound call center jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for home based inbound call center in Conroe, TX is $14.84, according to ZipRecruiter salary data. Most workers in this role earn between $13.37 and $15.62 per hour, depending on experience, location, and employer.

What is a home based inbound call center?

Home based inbound call center jobs involve working remotely to handle incoming phone calls on behalf of a company or organization. Employees typically assist customers with inquiries, provide technical support, process orders, or resolve issues. These roles require a quiet home office, a reliable internet connection, and good communication skills. Companies often provide the necessary training and software for remote workers. Working from home offers flexibility and eliminates commuting, making it a popular choice for many seeking customer service positions.

What skills and qualifications are needed to thrive as a home based inbound call center agent?

To thrive as a Home Based Inbound Call Center Agent, you need strong communication skills, active listening, problem-solving abilities, and typically at least a high school diploma. Familiarity with call center software, CRM systems, and VoIP technology is usually required. Outstanding customer service, patience, and the ability to work independently are valuable soft skills in this role. These skills and qualities are crucial for delivering efficient, high-quality support while maintaining customer satisfaction in a remote work environment.

What are common challenges faced by home based inbound call center agents, and how can they be managed?

Home-based inbound call center agents often face challenges such as maintaining focus amid household distractions, ensuring reliable internet connectivity, and managing feelings of isolation from working remotely. To overcome these, it's helpful to establish a dedicated workspace, schedule regular breaks, and communicate proactively with supervisors and team members through digital channels. Using productivity tools and participating in virtual team meetings can also help agents stay connected and engaged.

What is the difference between Home Based Inbound Call Center vs Customer Service Representative?

AspectHome Based Inbound Call CenterCustomer Service Representative
Work EnvironmentRemote, home-based settingCan be remote or on-site, depending on employer
Required SkillsCommunication, problem-solving, basic tech skillsCommunication, problem-solving, product knowledge
CertificationsNone typically required, but customer service training helpfulCustomer service certifications optional
Industry UsageCommon in call centers, telecommunication, retailWidespread across various sectors including retail, tech, healthcare

Home Based Inbound Call Center jobs focus on handling customer inquiries remotely, often requiring minimal certifications. Customer Service Representatives may work in similar environments but can also be on-site, with broader roles in various industries. Both roles emphasize communication skills and customer satisfaction, but the call center position is specifically tailored for remote inbound calls.

What are the most commonly searched types of Inbound Call Center jobs in Conroe, TX?

The most popular types of Inbound Call Center jobs in Conroe, TX are:

What cities near Conroe, TX are hiring for Home Based Inbound Call Center jobs?

Cities near Conroe, TX with the most Home Based Inbound Call Center job openings:

Home Based Inbound Call Center jobs near you
Infographic showing various Home Based Inbound Call Center job openings in Conroe, TX as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 15% Part Time, and 7% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $30,864 per year, or $14.8 per hour.

Bilingual Outbound Call Center Representative - Houston

Summit Health Inc

Houston, TX • On-site

Other

Medical, Dental, Vision, Life, Retirement

Posted 22 days ago

Job description

About Our Company
We're a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.
Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians.
When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.
Please Note: We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com.
Job Description
Home Location: 4650 Westway Park Blvd Houston, TX 77041
Shift: Monday - Friday 8am - 5pm
As an Outbound Call Center Representative, you will offer inbound and Auto-dialer outbound phone support using telephony and EMR system(s). The ideal candidate has experience in a high fast paced call center environment and can understand the needs of others to meet those needs with great service and operational processing accuracy. Knowledge of the healthcare industry including clinical terminology, insurance, medical billing processes, and EMR/HIN systems preferred but not required. The ability to have premier service interactions with patients is critical to success in this role, in addition to processing with operational accuracy and excellence.
How You Will Get Things Done:
  • Answer all phone calls in a patient, empathetic, and passionately communicative manner
  • Consistently process requests with the absolute highest degree of operational accuracy
  • Schedule appointments and demonstrate active listening to identify and analyze client problems, providing information and solutions in a timely manner
  • Collect and update new patient's demographic and insurance information
  • Provide clear, thorough, and accurate documentation of all interactions with patients, and other individuals on behalf of patients, in the patient's electronic health records
  • Follow organizational guidelines regarding the use of the Electronic Medical Record (EMR) in compliance with HIPAA and patient confidentiality standards
  • Maintain access to the Health Information Exchange (HIN) and other related systems
  • Maintain and work with Health Information Technology to proactively identify the need for patient care
  • Handle high volume, rapid pace Inbound and Auto Dial Outbound calls
  • Navigate patient to care, as assigned
How You Will Build Trust:
  • Communicate effectively, including appointment details, insurance information, and medical questions via telephone, email, and chat
  • Ensure that all barriers to care (such as language, transportation restrictions, or financial needs) are addressed
  • Deliver on a commitment to solve problems with patience and understanding, providing knowledgeable and thoughtful service to exceed expectations
How You Will Innovate:
  • Use HIN and other related systems to gather information needed to coordinate care and keep patients' electronic health records up to date with the status of care that is being coordinated
EXPERIENCE TO DRIVE CHANGE
  • High school diploma or GED
  • 1+ year of experience working in a fast paced, high growth call center
  • Experience working with an Outbound Auto-Dialer required
  • Excellent telephone etiquette
  • Skilled in basic computer operations and EMR
  • Experience working with Saleforce preferred
  • Service center excellence
  • Experience in the medical or health insurance field preferred
  • Bilingual in English and Spanish

About Our Commitment
Total Rewards at VillageMD
Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD's benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan.
Equal Opportunity Employer
Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.
Safety Disclaimer
Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit, https://www.consumer.ftc.gov/JobScams or file a complaint at https://www.ftccomplaintassistant.gov/.

Apply