ZipRecruiter

Log In

1

Home Based Inbound Call Center Jobs in Indiana (NOW HIRING)

Resource Hub

Call Center Representative

Indianapolis, IN · On-site

$15.25 - $19/hr

The Call Center Representative is responsible for handling inbound and outbound communication with patients and partners, assisting with service requests, and ensuring timely and accurate follow-up. ...

Subway

Call Center Representative

Columbus, IN · On-site

$9 - $10/hr

Compensation: $9.00 to $10.00 per hour based upon experience Subway Catering Call Center Whether it's game day with friends, a meeting at the office or a block party for the neighborhood, SUBWAY ® ...

Acr1 Com Commercial Roofing

Call Center Agent

Muncie, IN · On-site

$15 - $25/hr

Call Center Agent (Lead Generator) Dept: Sales & Marketing Location: In OFFICE(Sales Office ... Daily, Weekly & Monthly prize incentives, based on job performance. * Perfect Attendance Bonus ...

next page

Showing results 1-20

All JobsHome Based Inbound Call Center JobsHome Based Inbound Call Center Jobs in Indiana

Home Based Inbound Call Center information

See Indiana salary details

$12

$16

$21

How much do home based inbound call center jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for home based inbound call center in Indiana is $16.49, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $17.40 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Home Based Inbound Call Center Agent, and why are they important?

To thrive as a Home Based Inbound Call Center Agent, you need strong communication skills, active listening, problem-solving abilities, and typically at least a high school diploma. Familiarity with call center software, CRM systems, and VoIP technology is usually required. Outstanding customer service, patience, and the ability to work independently are valuable soft skills in this role. These skills and qualities are crucial for delivering efficient, high-quality support while maintaining customer satisfaction in a remote work environment.

What are home based inbound call center jobs?

Home based inbound call center jobs involve working remotely to handle incoming phone calls on behalf of a company or organization. Employees typically assist customers with inquiries, provide technical support, process orders, or resolve issues. These roles require a quiet home office, a reliable internet connection, and good communication skills. Companies often provide the necessary training and software for remote workers. Working from home offers flexibility and eliminates commuting, making it a popular choice for many seeking customer service positions.

What is the difference between Home Based Inbound Call Center vs Customer Service Representative?

AspectHome Based Inbound Call CenterCustomer Service Representative
Work EnvironmentRemote, home-based settingCan be remote or on-site, depending on employer
Required SkillsCommunication, problem-solving, basic tech skillsCommunication, problem-solving, product knowledge
CertificationsNone typically required, but customer service training helpfulCustomer service certifications optional
Industry UsageCommon in call centers, telecommunication, retailWidespread across various sectors including retail, tech, healthcare

Home Based Inbound Call Center jobs focus on handling customer inquiries remotely, often requiring minimal certifications. Customer Service Representatives may work in similar environments but can also be on-site, with broader roles in various industries. Both roles emphasize communication skills and customer satisfaction, but the call center position is specifically tailored for remote inbound calls.

What are some common challenges faced by home-based inbound call center agents, and how can they be managed?

Home-based inbound call center agents often face challenges such as maintaining focus amid household distractions, ensuring reliable internet connectivity, and managing feelings of isolation from working remotely. To overcome these, it's helpful to establish a dedicated workspace, schedule regular breaks, and communicate proactively with supervisors and team members through digital channels. Using productivity tools and participating in virtual team meetings can also help agents stay connected and engaged.
What are the most commonly searched types of Inbound Call Center jobs in Indiana? The most popular types of Inbound Call Center jobs in Indiana are:
Home Based Inbound Call Center jobs near you

Call Center Representative

Resource Hub

Indianapolis, IN • On-site

$15.25 - $19/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 22 hours ago

Job description

Jumpstart your career at Rehab Medical, one of the nation's leading providers of custom advanced medical equipment and a winner of multiple awards! Headquartered in Indianapolis, Rehab Medical is looking for driven, positive individuals who are ready to grow with us. Join our team and become part of a company that values your impact and development as much as the lives we improve every day.
As we continue to expand our reach, we're looking to addindividuals embodying our core values, making a positive impact on the lives of others, and driving continuous personal and professional growth to our dynamic Rehab Medical team. Whether you're supporting patients, working with teammates, or building your career, every day brings an opportunity to make a meaningful impact.
Why You Should Apply:
  • We offer health, dental, and vision benefits plus HSA incentives
  • 401 (k) match with personal finance seminars and one-on-one assistance
  • Tuition Reimbursement
  • Training and Orientation at our Headquarters in Indianapolis
  • Mentorship Onboarding Program
  • Employee Recognition Program
  • Leadership Development Program
  • Health and well-being initiatives through our Employee Assistance Program
For prompt communication, we encourage applicants to opt into texting during the application process.
Overview:
The Call Center Representative is responsible for handling inbound and outbound communication with patients and partners, assisting with service requests, and ensuring timely and accurate follow-up.
Below are additional key functions and skills for this opportunity:
  • Answer incoming calls and respond to patient inquiries in a timely and professional manner
  • Make outbound calls related to service requests, voicemails, and follow-ups
  • Document and update patient information within internal systems
  • Coordinate with internal teams, including local offices and field representatives
  • Assist with questions related to equipment, services, deliveries, and general support
  • Enter and manage service tickets as needed
  • Communicate clearly regarding service timelines and next steps
  • Maintain compliance with company policies and procedures

Qualifications and Requirements:
  • High school diploma or equivalent
  • Minimum of 2 years of experience in a call center or high-volume customer service environment
  • Strong communication skills, both verbal and written
  • Comfortable working with computers, data entry, and internal systems
  • Ability to manage multiple priorities in a fast-paced environment
  • Detail-oriented with strong organizational skills

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Apply