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Home Based Customer Service Email Response Jobs in Rome, NY

Valvoline

Customer Service Advisor

Rome, NY · On-site

$19.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Comfortable suggesting additional services to guests based on inspection and/or manufacturer and ... VVV.Report or email ECC@valvoline.com to make a request for reasonable accommodation during any ...

Valvoline

Customer Service Advisor

Rome, NY · On-site

$19.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Comfortable suggesting additional services to guests based on inspection and/or manufacturer and ... VVV.Report or email ECC@valvoline.com to make a request for reasonable accommodation during any ...

VIOC

Customer Service Advisor

Liverpool, NY

$19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Comfortable suggesting additional services to guests based on inspection and/or manufacturer and ... VVV.Report or email ECC@valvoline.com to make a request for reasonable accommodation during any ...

Valvoline

Customer Service Advisor

Liverpool, NY · On-site

$19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Comfortable suggesting additional services to guests based on inspection and/or manufacturer and ... VVV.Report or email ECC@valvoline.com to make a request for reasonable accommodation during any ...

VIOC

Customer Service Advisor

Liverpool, NY · On-site

$19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Comfortable suggesting additional services to guests based on inspection and/or manufacturer and ... VVV.Report or email ECC@valvoline.com to make a request for reasonable accommodation during any ...

Axelon

Customer Service Representative

Oriskany, NY · On-site

$20/hr

Ability to work from home with high-speed internet (500-650 kbps) and a secure, quiet place to work ... change based on business needs. Preferred Skills * Attendance and punctuality. * Ability to use ...

VIOC

Customer Service Advisor

Rome, NY

$19.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Comfortable suggesting additional services to guests based on inspection and/or manufacturer and ... VVV.Report or email ECC@valvoline.com to make a request for reasonable accommodation during any ...

Axelon

Customer Service Rep

Oriskany, NY · On-site

$20/hr

... system based on performance in training. Responsibilities Respond to customer requests via ... Ability to work from home with high-speed internet (500-650 kbps) and a quiet, secure workspace.

Ferrellgas

Customer Service Specialist

Verona, NY · On-site

$17 - $22.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Answering phones, chat, social media, or email in a polite, courteous, and professional manner ... Handle general customer issues such as general service order input, executing emergency scripts ...

Ferrellgas

Customer Service Specialist

Verona, NY · On-site

$17 - $22.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Answering phones, chat, social media, or email in a polite, courteous, and professional manner ... Handle general customer issues such as general service order input, executing emergency scripts ...

Ferrellgas

Customer Service Specialist

Verona, NY · On-site

$17 - $22.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Answering phones, chat, social media, or email in a polite, courteous, and professional manner ... Handle general customer issues such as general service order input, executing emergency scripts ...

Glass Doctor Canada

Customer Service Rep

Syracuse, NY

$15.75 - $21.50/hr

  • PTO

Do you focus on customer service? Then keep reading How about growing your skills and income at a ... Promptly responds to email requests to secure the opportunity. Maintain open lines of ...

ICONMA

Customer Service Representative I

East Syracuse, NY · On-site

$15 - $20.50/hr

Under the direction of the Supervisor of Customer Service, this position resolves customer inquiries via telephone, email, walk-in, and mail regarding plan benefits, claim payments and denials, and ...

Glass Doctor of Syracuse NY

Customer Service Rep

Syracuse, NY · On-site

$15.75 - $21.50/hr

  • PTO

Do you focus on customer service? Then keep reading How about growing your skills and income at a ... to email requests to secure the opportunity. · Maintain open lines of communications with ...

Glass Doctor®

Customer Service Rep

North Syracuse, NY · On-site

$15 - $20.25/hr

  • PTO

Do you focus on customer service? Then keep reading How about growing your skills and income at a ... to email requests to secure the opportunity. • Maintain open lines of communications with ...

Glass Doctor

Customer Service Rep

Syracuse, NY · On-site

$15.75 - $21.50/hr

  • PTO

Do you focus on customer service? Then keep reading How about growing your skills and income at a ... to email requests to secure the opportunity. • Maintain open lines of communications with ...

U-Haul

Customer Service Representative

Liverpool, NY · On-site

$16 - $17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ... Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ...

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Showing results 41-60

All JobsHome Based Customer Service Email Response JobsHome Based Customer Service Email Response Jobs in Rome, NY

Home Based Customer Service Email Response information

See Rome, NY salary details

$9

$17

$25

How much do home based customer service email response jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for home based customer service email response in Rome, NY is $17.80, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $19.81 per hour, depending on experience, location, and employer.

What is a home based customer service email response?

A Home Based Customer Service Email Response job involves providing customer support and assistance via email while working remotely, usually from your own home. Employees in this role handle inquiries, resolve issues, and provide information about products or services to customers through written communication. This job typically requires strong written communication skills, attention to detail, and the ability to follow company guidelines. It is popular among those seeking flexible work arrangements or remote employment opportunities.

What are the key skills and qualifications needed to thrive as a home based customer service email response?

To thrive as a Home Based Customer Service Email Response Representative, you need strong written communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, email platforms, and ticketing tools such as Zendesk or Freshdesk is typically required. Patience, problem-solving abilities, and a customer-focused attitude are essential soft skills in this role. These skills ensure timely, accurate, and positive resolutions for customers, directly impacting satisfaction and retention.

What are some common challenges faced by home based customer service email response, and how can they be addressed?

Home-based customer service email responders often face challenges such as managing a high volume of inquiries, maintaining consistency in communication, and staying motivated without in-person supervision. To address these challenges, it helps to develop strong time management skills, utilize templates for efficiency while personalizing responses, and maintain open communication with team leaders through regular virtual meetings. Building a structured daily routine and participating in team chats or forums can also help foster a sense of connection and support, enhancing both productivity and job satisfaction.

What is the difference between Home Based Customer Service Email Response vs Home Based Customer Support Specialist?

AspectHome Based Customer Service Email ResponseHome Based Customer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, primarily handling email inquiriesRemote, handling multiple communication channels including email, chat, and calls
Employer & IndustryCustomer service departments across various industriesCustomer support teams in diverse sectors
Search & Comparison IntentUnderstanding email-specific customer service rolesExploring broader customer support roles including multiple communication methods

Home Based Customer Service Email Response focuses on handling customer inquiries via email, requiring strong written communication skills. In contrast, Home Based Customer Support Specialist often manages multiple channels like chat, phone, and email, providing a more comprehensive support experience. Both roles are remote and require similar credentials, but their scope and communication methods differ.

What are the most commonly searched types of Customer Service Email Response jobs in Rome, NY?

The most popular types of Customer Service Email Response jobs in Rome, NY are:

Home Based Customer Service Email Response jobs near you

Customer Service Advisor

Valvoline

Rome, NY • On-site

$19.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 6 days ago

Valvoline rating

6.1

Company rating: 6.1 out of 10

Based on 78 frontline employees who took The Breakroom Quiz

502nd of 540 rated manufacturers

Job description

What You'll Do:
As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting
impressions and build loyal customers by using product knowledge and services to present oil change options and
additional services. No matter your experience, our training program will prepare you to communicate successfully
with our guests and provide you with the skills and confidence to be exceptional under the hood. We will help you
become an expert on our products, services, and company knowledge.
JOB LOCATION: 1739 Black River Blvd, Rome, NY, 13440
At VIOC, "It all starts with our people." Creating a diverse and welcoming workplace with team members from varied
backgrounds and experiences is our highest priority. People of color, women, LGBTQIA+, veterans, and persons with
disabilities are strongly encouraged to apply.
The perks and benefits we'll provide you*:
  • Competitive weekly pay - $19.25 per hour
  • Paid on-the-job training - No previous automotive experience is required
  • Flexible work schedule: No late evenings or holidays
  • Paid time off (PTO), and holiday pay
  • Company provided uniforms and tools
  • Tuition and certification assistance and access to a FREE online university
  • Medical and prescription drug coverage - with Health Savings Account contributions
  • Dental, vision, and 401(k) retirement savings plans - 100% match up to 5%
  • We promote from within - a commitment we are passionate about
  • Back-up Child and Elder Care
  • 50% discount on Valvoline Instant Oil Change (VIOC) automotive services

*Terms and conditions apply, and benefits may differ depending on location.
What you'll need to succeed:
  • Comfortable suggesting additional services to guests based on inspection and/or manufacturer and Valvoline recommendations
  • Effective interpersonal and oral communication skills
  • Interacting with people face-to-face
  • Eagerness to learn and grow
  • Occasionally lift up to 50 pounds
  • Willing to be top-side technician cross-trained
  • Have full mobility and can work with your hands above your head
  • Can stand for extended periods of time and climb stairs
  • Comfortable working in a non-climate-controlled environment
  • This role requires the ability to review, read, and understand written and digital training materials, safety procedures, labels, and operational instructions
  • English fluency in reading, writing, and speaking

How you'll advance in your career:
At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here to learn more and
to hear from some of our 'Vamily' members. With an award-winning training program, commitment to safety, and fair
and honest values, we're here to help you reach every milestone.
*Terms and conditions apply, and benefits may differ depending on location
Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1.833.VVV.Report or email ECC@valvoline.com to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

What Valvoline employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Valvoline

Sourced by ZipRecruiter

Valvoline Inc., headquartered in Lexington, Kentucky, US, is an international manufacturer and distributor of automotive oil, additives, and lubricants. Established in 1866 by Dr. John Ellis, Valvoline is recognized as the creator of the world's first high mileage motor oil, advancing as a leader in the automotive lubricant industry ever since. The company's product portfolio incorporates a vast range of motor and industrial oils, lubricants, and automotive maintenance goods. Valvoline’s mission is "to power the success of every team member and business partner by living our culture and values", which stand on a foundation of 'People', 'Performance', 'Innovation' and 'Continuous Improvement'.

Industry

Oil and gas extraction

Company size

5,001 - 10,000 Employees

Headquarters location

Lexington, KY, US

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